Crestline Hotels & Resorts

www.crestlinehotels.com
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Crestline Hotels & Resorts Reviews

Updated January 22, 2015
Updated January 22, 2015
32 Reviews
3.2
32 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James Carroll
9 Ratings

Employee Reviews

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  1.  

    Good clean place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resource
    Former Employee - Human Resource

    I worked at Crestline Hotels & Resorts full-time (more than 5 years)

    Pros

    Nice office outside clean tickets to games smart business men movers and shakers well educated savy

    Cons

    Office policy changes rules hard on some political

    Advice to ManagementAdvice

    Remember loyal employees boys club dedicated people who care don't get rewarded who have loved company took away employee of the quarter need to have more people giving ideas not just management

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Indifferent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook in Atlanta, GA
    Former Employee - Prep Cook in Atlanta, GA

    I worked at Crestline Hotels & Resorts

    Pros

    The benefits were good, given that you were a full time employee

    Cons

    The HR reps at the location were too busy playing personality match instead of handling real life situations

    Advice to ManagementAdvice

    Screen your higher ups, increase your prep cook pay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Suffolk, VA
    Former Employee - Anonymous Employee in Suffolk, VA

    I worked at Crestline Hotels & Resorts

    Pros

    Some great coworkers and management at both properties I worked. Somewhat flexible with unexpected scheduling changes. Great connections with people who stay at the hotel.

    Cons

    Not much room for advancement. Saw on more than one occasion where a new GM came in and blatantly got rid of the current supervisors and AGM to bring in their own friends. Supervisors were not willing to train like they didn't want anyone to be better at something than them. Jobs were distributed by favoritism instead of ability. They weren't good on keeping projects cost effective, especially with calling in contractors and ordering supplies. No moral.

    Advice to ManagementAdvice

    Train the upper level employees better. Make sure new employees are properly trained. Offer some incentives.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Good place to work,with some room for improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crestline Hotels & Resorts

    Pros

    I gained an incredible amount of experience when it comes to the operations side of things. My coworkers were great, and I felt that people truly care about the guests. The company does provide great benefits.

    Cons

    Budget. There never seemed to be enough in budget for basic things, such as uniforms.

    Training. I felt that management did not want to train anyone, and it was to the point where they were willing to keep employees who were disrespectful or constantly late, simply to avoid training a new employee. I saw this happen on multiple occasions, and it created a bad working environment.

    Advice to ManagementAdvice

    If there are several people coming to management or HR about the same bad apples, then address the problem. Anyone can learn a skill set, but not everyone with a good skill set has good work ethic.

  6.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Desk Manager
    Former Employee - Assistant Front Desk Manager

    I worked at Crestline Hotels & Resorts full-time (more than a year)

    Pros

    Great company. Upward mobility. Always looking for young talent and willing to pay for that talent.

    Cons

    Remoteness of some of the properties.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ok so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crestline Hotels & Resorts

    Pros

    good management over all, promote from within

    Cons

    benefits are expensive, need to improve communication from leadership

  8.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crestline Hotels & Resorts full-time (more than a year)

    Pros

    If willing to put in the work there is room for advancement.

    Cons

    Hospitality in general has low wages

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crestline Hotels & Resorts full-time

    Pros

    Great Top Down Culture. CEO on down truly believe in taking care of employees, providing competive wages, obtaining the best talent and they strongly encourage hiring from within.

    Cons

    No Cons that I can think of. Hospitality is what it is with long hours etc.. but Crestline's culture is great.

    Advice to ManagementAdvice

    Keep up the great job and don't lose the focus in management development from within.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The only good thing was the benefits...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at Crestline Hotels & Resorts full-time (more than 3 years)

    Pros

    Good pay, health insurance, PTO, etc.
    There are some really great folks that work for this company, I guess.

    Cons

    The corporate leadership is extremely stingy. They will not spend money on even basic necessities for daily operation, including staffing. Our operation was constantly understaffed and overworked.
    We had TERRIBLE morale problems that no one seemed to care about. Even our department managers were ready to quit at a moment's notice.
    Consequently our customer satisfaction was awful.

    Advice to ManagementAdvice

    Hire some folks in your upper management who maybe don't have fancy degrees, but have actually worked in operations.
    You can't ignore problems with you line level employees. Happy employees make happy guests.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    It was not that great.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crestline Hotels & Resorts

    Pros

    You get to meet and network with people from all over who come to check into their hotel rooms.

    Cons

    Management does not care about its employees. Everything is done very sneaky here.

    Advice to ManagementAdvice

    Treat your employees better and you just might be able to get better survey scores from your annual Associate survey.

    Doesn't Recommend

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