Cricket Wireless

www.cricketwireless.com

Cricket Wireless Reviews

Updated January 28, 2015
Updated January 28, 2015
58 Reviews
3.2
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cricket Wireless SVP-Cricket Jennifer Van Buskirk
Jennifer Van Buskirk
18 Ratings

Review Highlights

Pros
  • Good work-life balance and ability to grow with the employees and customers (in 4 reviews)

  • Great benefits; general positive immediate co-workers (in 3 reviews)


Cons
  • Poor communication, hostile and sometimes dangerous work environment (in 3 reviews)

  • Hopefully it has gotten better with time (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great environment to work in and also great learning experience

    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Cricket Wireless full-time (more than 3 years)

    Pros

    Working at cricket wireless you get to target your sales and get a great learning experience,

    Cons

    Never underestimate cricket wireless as a low company

    Advice to ManagementAdvice

    Always set your expectations to a level you can work with. Always lead your team with great directions and sales strategies.

  2.  

    Excellent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Switch Technician III
    Current Employee - Switch Technician III

    I have been working at Cricket Wireless

    Pros

    High salary, good family life environment

    Cons

    Acquired by AT&T. Bad communication.

    Advice to ManagementAdvice

    Better information spread down to employees needed at the time.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    10 year employee and was acquired by AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Switch Tech II in Phoenix, AZ
    Current Employee - Switch Tech II in Phoenix, AZ

    I have been working at Cricket Wireless full-time (more than 8 years)

    Pros

    Was able to work on a lot of equipment that I would not have been able to if I worked for a larger company

    Cons

    AT&T bought Cricket and made false claims to cricket employees

    Advice to ManagementAdvice

    Get out of the good Ole boys club

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cricket Wireless full-time (more than a year)

    Pros

    There was great management which allowed the employee to express themselves.

    Cons

    Company is moving to Atlanta, GA.

    Advice to ManagementAdvice

    Maintain a Denver office.

  6.  

    Experience as Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in San Francisco, CA
    Former Employee - Sales Representative in San Francisco, CA

    I worked at Cricket Wireless full-time (more than a year)

    Pros

    Worked at a very busy shopping center so I sold a lot of phones and made good commission. Very friendly staff and managers.

    Cons

    Commission structures could be better but it varies by dealer. Customers can also be a handful sometimes but to guess that's retail.

    Advice to ManagementAdvice

    Improve qualities of the phones and through a treat out to existing customers every once and a while lol

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I didn't have any problems with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cricket Wireless part-time (less than a year)

    Pros

    - decent pay for a part time job
    - great boss who cared for his employees
    - coworkers made a friendly environment for new recruits

    Cons

    - commute
    - conflicted with my studies at school

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Wireless

    Pros

    I can't not think of 1 pro. Mabe great for someone fresh out of school.

    Cons

    The pay is extremely limited and geared towards only the owners making any money.

  9.  

    Good place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Wireless

    Pros

    Good comission
    if youre good with people is agreat place for you

    Cons

    Long hours
    customers can get a little angry sometimes

  10.  

    Change Management Challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Wireless

    Pros

    Great brand and a lot of good talent. AT&T backing offers the potential for further growth, if the new Cricket can figure out what and who it wants to be when it grows up. Salaries are competitive and AT&T benefits are acceptable.

    Cons

    New leadership is unaccustomed to the size and scope of the new merged company and reluctant to incorporate methods that worked previously for the acquired entity, making transition difficult. Communications, training and process are all lacking and there are often holes that need to be filled. This can be seen as a con or an opportunity for someone who is willing to get in there and reinvent the wheel.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Wireless

    Pros

    Great place, FRIENDLY STAFF

    Cons

    Notjing bad all is good

    Recommends
    Positive Outlook

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