Critical Mass Reviews

Updated August 21, 2015
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3.3
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Critical Mass CEO Dianne Wilkins
Dianne Wilkins
67 Ratings

Pros
  • Most people are great to work with (in 13 reviews)

  • Offers a very good work life balance as employees are rarely required to put in late hours at the office (in 4 reviews)

Cons
  • Little to no growth in Chicago IT (no next level to move to) (in 4 reviews)

  • Long hours and rushed deadlines are the norm (in 4 reviews)

More Pros and Cons

103 Employee Reviews

Sort: Popular Rating Date
  1. Overall a great place to work...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back environment, great culture and great people

    Cons

    Management seemed to be lacking at times

    Advice to Management

    Don't put individuals in management positions unless they actually plan on managing people


  2. Project Management intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Such a great environment to work in, very inspiring and everyone just wants to put their best foot forward. Coming in as an intern everyone was so welcoming and ready to answer any questions. They were really concerned with what they could do for me and teach me, not just what I could bring to the table. Overall, very positive experience and would recommend to anyone to try and be a part of CM!

    Cons

    Nothing negative to report from my four months there!


  3. Can't seem to get it together

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Critical Mass (More than 5 years)

    Pros

    Smart people, location, career development/mentorship program.

    Cons

    Since they changed management they don't seem to be able to find their rhythm nor connect with their employees. The culture was amazing about 3 years ago, but they didn't make any effort to retain the talent and personalities that made the company what it was. So now, it's a ghost of what it used to be.

    Advice to Management

    Listen.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Awesome place and people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Critical Mass full-time

    Pros

    Nice people, culture, and work environment

    Cons

    Business is boosting, which is a great thing.


  6. Helpful (2)

    watch your back at all times....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    They believe in work/life balance and have structured the company around it. There were great and talented people who worked there at one time and helped with their growth.

    Cons

    No true direction. It's all about hiring friends, family and favoritism regardless of talent. Real team building is irrelevant, it's about who's office you spend most of your time in and who you have drinks with. The work is irrelevant. Business decline, poor senior leadership, not transparent about their actions, use people and do not appreciate loyalty.

    Advice to Management

    The people who are now gone, gave you great advice you should have listened or try changing yourselves out.


  7. Account Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Critical Mass full-time

    Pros

    Great big clients. Growing with global locations so not only grow opportunities but they relocate you internationally if you're interested and match a fit. Good, smart people. Really good design and digital work - inventive, innovative. Really good reputation and growing brand recognition because of the work and people.

    Cons

    At the time I was there, it was a little bit like amateur hour from a structural and organizational standpoint. It was more like a "Critical Mess" in terms of procedures, approach to business, etc but I imagine the agency has matured and grown up more and is better overall especially if Omnicom owns them outright now.

    Advice to Management

    Continue listening to employees. Stay focused and prioritize legacy accounts and balance better with new business and new accounts.


  8. Great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Chicago, IL
    Current Employee - Senior Project Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great support and teamwork from everyone. Really smart people to work with!!

    Cons

    Really enjoyed worked here, every place has its challenges, but CM is always trying to improve!


  9. Meh

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very diverse and supportive, fun laid back culture

    Cons

    Little opportunity for advancement, lots of agency politics


  10. Helpful (2)

    A decent place to be if you're senior management, but not a great place for someone junior looking to learn or grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer
    Former Employee - Designer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Big brands, international network of offices.

    Cons

    Poor upper management. A lot of favoritism and not a lot of career development or communication.

    Advice to Management

    Focus on giving your employees opportunities to learn and grow. Challenge them to be even better. Be cautious about favoritism and its impact on overall morale.


  11. Just remember, it's all business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Creative Director in Chicago, IL
    Current Employee - Associate Creative Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Critical Mass full-time (More than a year)

    Pros

    Some really nice and smart people. Lots of company-sponsored fun and drinking.

    Cons

    Passive-aggressive people, particularly in management. Some incompetent people who have leadership positions and doesn't seem to be any attempt to change that.

    Advice to Management

    Open your eyes to what is going on and don't just believe what people say - see if for yourselves.



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