Critical Mass Reviews

Updated April 10, 2015
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Employee Reviews

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  1. Helpful (5)

    Smoke and Mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Critical Mass full-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    A very laid back atmosphere and work environment. Good employee perks, typical to most marketing and digital agencies. Some great people work here. Or have worked here and left.

    Cons

    Upper management is super cliquish but mostly non-existent. Company culture motto is a just sound bite. Some of the support departments in Chi and Canada are a total amateur hour. Calgary runs the show.

    Advice to Management

    Ask yourselves what the real reason is people stay less than a year.

  2. Helpful (1)

    OK, if you can't find anything else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Critical Mass full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cross office sharing of ideas between US, CA, Europe, SA

    Cons

    Long hours (that's a given in this industry); top leadership gives little to no support; talent is lacking; CM is definitely a revolving door place and typically loses people every 6-8 months.
    Don't believe it if you think Canadians are laid back and cool to work with...not so. Hurts CM somewhat with credibility to have HQ in Calgary. Most of the talented, experienced staff has already left.

    Advice to Management

    There is zero culture here, and the constant turnover hurts everyone. Work-life balance doesn't exist and not even sure how to change that since people don't stay.

  3. Helpful (1)

    Nice folks

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Critical Mass

    Pros

    Great folks, good attitude, nice office

    Cons

    Lack of inspirational leadership, direction

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  5. Helpful (1)

    Great culture but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planner in Chicago, IL
    Current Employee - Planner in Chicago, IL

    I have been working at Critical Mass full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great culture
    Smart people
    Fun add bonus like holiday presents and monthly bonus structure

    Cons

    Wishy washy upper management
    Slow to promote
    Quality of hires vary, especially on pm front

    Advice to Management

    Tighten this up to help with morale and line of sight to company vision

  6. Helpful (4)

    I don't have anything to say so I'm not saying it here."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Chicago, IL
    Current Employee - Associate Director in Chicago, IL

    I have been working at Critical Mass full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work/life balance, smaller office, reasonable compensation

    Cons

    no leadership, run by millenials who think it's playtime, no creative talent or value for the work, where is this place going?

  7. Helpful (2)

    Good Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Chicago, IL
    Current Employee - Senior Project Manager in Chicago, IL

    I have been working at Critical Mass full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Management promotes from within
    - Fair salary and benefits
    - Casual environment
    - Execs have an open-door policy and know you by name
    - Strong office and company culture
    - Good work/life balance for an agency

    Cons

    - Clique-ish, gossipy -- we're all back in high school again. While the culture is strong, it's not for everyone if you want some level of maturity in your work day
    - Most accounts are not very interesting and offer little professional growth
    - Lots of turnover

    Advice to Management

    Look at ways to bring in more interesting clients with diverse work--this will allow employees to build on their skills and possibly keep them longer. No one wants to work on insurance accounts for the long haul.

  8. High-end Digital Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Critical Mass full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CM has a great client portfolio that allows for great work.

    Cons

    There is not always a defined career path.

  9. Get in and get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Critical Mass full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pays well for most positions

    Cons

    Everything else is not worth it

  10. High school Drama!

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Critical Mass

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    CM will push the "fun" to mask the problems it's having. So if you like beer, come here.

    Cons

    They take advantage of hard working employees and do not compensate...well, until they let a few more people go, then you may get a raise. Not a secure place to work! They seem nice at first, but watch out, it's a ploy to get you in the door!

    Advice to Management

    CM needs to pull away from the click it has in upper management. No matter what good you do, if they don't like you, or if their friends don't like you. you will be let go/fired. You have been warned!

  11. Helpful (2)

    Growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Critical Mass full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Culture is key. Fosters a sense of family among employees.

    Cons

    Omnicom ownership has changed the focus from the people to the bottom line. Their continued push for margins have decreased career support and professional development.

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