Crocs Reviews

Updated May 14, 2015
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2.5
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Gregg Ribatt
3 Ratings

Pros
  • Management is flexible about family and work-life balance (in 9 reviews)

  • The only positive thing I can say about this company is about my co-workers: they were all great people and fun to work with (in 8 reviews)

Cons
  • Senior management fighting amongst each other (in 9 reviews)

  • As soon as it seems like the upper management is getting it together it seems to fall apart (in 9 reviews)

More Pros and Cons

47 Employee Reviews

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  1. Internet Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Service Representative in Niwot, CO
    Former Employee - Internet Service Representative in Niwot, CO

    I worked at Crocs (Less than a year)

    Recommends
    Recommends

    Pros

    Decent pay, free shoes, flexible schedule, great people

    Cons

    Not enough hours unless your okay with 25- 30 hours per week sometimes less. If it's a slow day they will send people home.

    Advice to Management

    none


  2. Unispiring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Niwot, CO
    Current Employee - Middle Management in Niwot, CO

    I have been working at Crocs full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity to work with different departments
    Weather

    Cons

    The company is just lame and average. I don't feel like I'm a part of something bigger. I think decisions are made just to get upper management more money. Some of the culture changes attempted are too forced and lame. The location doesn't really provide any product/work inspiration. People have been beat down here for too long. It's boring really. Even with the new management I can see it happening again.

    Advice to Management

    Crocs needs training programs and career path plans. Knowing that progression is on the horizon keeps people motivated. I really don't have a clue what I could do next here.


  3. Got a problem? Add a manager!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - US Wholesale in Niwot, CO
    Former Employee - US Wholesale in Niwot, CO

    I worked at Crocs full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Their total compensation package is nice, good benefits, workout space, etc. They do try very hard to appear like they care about their workforce. I got to know many great people at the ground level!

    Cons

    Crocs served me well for a few years, learning the footwear industry and getting to know some great people. However, this company is in desperate survival mode as they try everything to regain popularity. They are throwing money, high level talent, and expensive IT at the issue(s) hoping for success. However, the fundamental issues of the company are not going away. People are over the brand in general and they can’t come to terms that they are a dinosaur who shoes are not going to turn back into petroleum. I am sure there are a number of layoffs coming for this struggling company. Those who are leaving about being paid handsomely to do so, but that gravy train can’t last forever. Watch out current employees and those who are thinking of joining, keep your options open before jumping on board.

    Advice to Management

    The company loves to promote it’s favorites and leave most to swim with the sharks, begging for equal or fair pay. The company is very much divided into the “HAVES” and the “HAVE NOTs”, which is hard to watch. Start by making a career path for everyone and stop making them ask for equal pay.


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  5. Helpful (1)

    Crocs was a very uncomfortable place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Niwot, CO
    Former Employee - Anonymous Employee in Niwot, CO

    I worked at Crocs full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The Niwot location was convenient.

    Cons

    Very difficult to work in finance with accounting outsourced to India. There was no upward mobility except for a select few individuals. Mediocrity was tolerated. Discrimination towards women was very apparent. Constant layoffs. No concern for best practices.

    Advice to Management

    Bring back the accounting functions in-house. Listen in employee feedback. Make decisions not just focused on your bonuses.


  6. Helpful (3)

    Nice pay and benefits, but that's it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Niwot, CO
    Former Employee - Business Analyst in Niwot, CO

    I worked at Crocs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay and benefits were nice. Lots of perks if you like Crocs shoes.

    Cons

    Horrible leadership with no vision and no follow-through. A lot of turnover and no succession planning

    Advice to Management

    Understand why so much talent is leaving - it's not because of the shoes you give away.


  7. Helpful (1)

    Good, but could be Great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Developer in Niwot, CO
    Current Employee - Product Developer in Niwot, CO

    I have been working at Crocs full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Benefits and casual environment.

    Cons

    -They need to find "Their Fun" - Work is fast paced, and very crazy.
    -Lot's of levels of management. Hard to grow in responsibility or financially.

    Advice to Management

    Take care of the people at the bottom and lead by example.


  8. Helpful (8)

    Great Brand, TERRIBLE Leadership and execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Niwot, CO
    Former Employee - Director in Niwot, CO

    I worked at Crocs full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Wonderful "technology" that has worldwide appeal
    A unique position in the market place
    Crazy good margins due to: Mold tech, cheap materials, lightweight, no packaging, easy supply chain (theoretically)
    Boulder, CO Location

    Cons

    Worst supply chain in the HISTORY of footwear (anyone in the "know" will acknowledge).
    McCarval KILLED the company with his mismanagement and psychopathic behavior.
    ZERO strategy for the last 3 years. Make that 4 since the new guys and gals will take 6 months to find the bathrooms.
    No demand generation investment (e.g. Advertising) since 2010

    Advice to Management

    Waiting well over a year for a guy who had a non compete from a slightly above average company was a HUGE mistake that put the company in "limbo" for 2+ years since it was dead in the water in 2013 with McCarvel...BOD knew this from Day #1 in 2013 since Ribatt was on the board...for a consumer brand, time is not their friend. Are the BOD purposely trying to "tank" the company to take it private? 100% of their decisions (if you can call them that) to date have been personal wealth motivated, so I fear that this is the direction. If so, why compensate the Executive Staff higher than any other footwear company, even Nike (google it, it's true) if you're going to fire a big chunk of the work force, close 100+ stores, not open any new ones, cut the line, not even bother to move the new Exec hires to where the company is located (wouldn't it be more economical to pay to move three people vs. move the whole company to Boston?) and essentially take the company to sub 1 Billion? Sad for the employees, shareholders and crocs consumers.


  9. The future might be promising

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global/Corporate in Niwot, CO
    Current Employee - Global/Corporate in Niwot, CO

    I have been working at Crocs full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many changes seem like they might be promising but there are still more changes coming. It is difficult to understand what the impact of all the changes will be.

    Cons

    There is very little communication about the future plans and how we will get there.

    Advice to Management

    Create clear and concise goals that everyone can rally around.


  10. Laid Back and Enjoyable Learning Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Niwot, CO
    Current Employee - Anonymous Employee in Niwot, CO

    I have been working at Crocs full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The environment is very laid back and open, although in the last 6 years it's grown more stressful and corporate-like. The management team takes work-life balance pretty seriously, usually discourages overtime, and allows employees to work from home regularly. Base compensation is fair for the region. There are only a few departments in which employees work over 40 hours a week. The super casual culture is the most attractive element of working there.

    Cons

    Growing pains. The fast growth of the company meant they didn't have many processes in place when their sales took off. No one knew it would be this successful this fast. We had to adapt. It's been painful, but we did it. Now on the other side of it, we have to keep it fresh. Instead, benefits are getting worse every year and yet they tell us they are improving. Bonuses are not what they used to be. There seems to be a general air of corporate tension in a company that used to feel small and warm. Very little seems to get done due to meetings all the time.

    Advice to Management

    I would ask the management to simply be honest about things and cultivate an environment of transparency, rather than one of manipulation. Instead of giving the reason of improvement as why we changed health insurance providers, tell us it's because we need to save money. We can appreciate honesty. I would like to understand the bonus calculations better. How about a class on how they are calculated? As a result of the what I've seen over the last 18 months, I've grown quite disenchanted with a company I used to love.


  11. Helpful (9)

    New management getting worse by the day

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Niwot, CO
    Current Employee - Middle Management in Niwot, CO

    I have been working at Crocs full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of good, passionate people.
    Some great products in key categories that consumers really love.

    Cons

    Management ... new management is worse than ever.
    Don't talk about culture. Live it. Good companies don't talk about culture all the time - they get stuff done.
    Unreliable revenue forecasts due to constant Operations surprises.
    Invest heavily in product categories (still) that basically no one wants.

    Advice to Management

    In a short 6 months, President Andrew Rees has proven his ineptitude as a leader. All he’s done is cut 200+ jobs and hire several friends to senior positions from Sperry and Reebok. These are companies who’s best days were decades ago. How can he believe these people will strengthen the management team? He didn’t look for people from Skechers, Nike, or Under Armour. What a complete joke of a President. It didn't take long for him to prove his lack of experience and vision early. Being a consultant doesn't mean he's done anything other than tell others how to do their jobs better.

    To those who remain - get ready for your walking papers. Once the ERP project is completed in early 2015, expect more layoffs. Any revenue and profit miss in future quarters, expect more layoffs. Morale stinks and gets worse by the day but the company will just cut more until it gets profitable. Trust no one. I'm looking now.

    The COO needs to lose his job due to continued horrible product deliveries. This season is no different than others. There's a saying about the definition of insanity. How the management team keeps him around is shocking.

    The management team isn't honest or transparent about future plans. Employees are kept in the dark and learn just enough moments in advance of changes. If you want to get people to do more than talk in the halls and work hard, tell us what the future holds.



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