Cross Country Healthcare

www.crosscountryhealthcare.com
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Cross Country Healthcare Reviews

Updated June 25, 2015
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3.1
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Cross Country Healthcare CEO William Grubbs
William Grubbs
5 Ratings

20 Employee Reviews

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  1. Helpful (3)

    Change is in the air...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL

    I have been working at Cross Country Healthcare full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cross Country is undergoing tremendous change but the results are starting to show in the public market. We are making progress in getting our company back into the leadership position that it once enjoyed. I've been here a long time so I'm so glad to see the results turning around. The stock is getting stronger as a result which makes for a much more stable future.

    Culture remains employee centric, but with the amount of change we are enduring, I've seen some of my long term colleagues quit or get reduced under the new change. It saddens me personally as I have worked side by side with some of the most dedicated passionate people in the industry. But with change comes change so while it stinks, I think it goes with the territory. Business is growing rapidly so we are hiring lots of sales and recruiters. Seems that the place to make money these days since they are commission driven.

    Cons

    Rapid change in every facet. Process, people, culture, management. Unsettling at times. It sometimes feels like employees need to apologize for tenure as they fear their ideas are no longer valued and that new mgt doesn't want to hear them. The new voices can sometimes be loud and overly confident based on personal assessment - somewhat arrogant. It seems to being going full circle as results are always the great equalizer between what one says and what they can actually deliver. This is a people business run for people by people. Relationships matter so tenure, knowledge and experience should be valued. New ideas are not always better ideas.

    Advice to Management

    Listen to your team members. Everything you are trying to figure out, most likely, your front line already knows. They might not think to solve it like you would, but they certainly know why it is happening and what the impact is. What's old is new. Value committed, passionate and dedicated people and the rest will fall into place. And remember that nobody likes a know it all or a bully. Leadership is not aggressive, dismissive or self promoting. While it exists only in some pockets, one rotten apple can spoil the whole bunch!


  2. Helpful (1)

    Payroll Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cross Country Healthcare full-time

    Pros

    Co workers are nice people.

    Cons

    Underpaid and overworked. Reverse discrimination, meaning: that all Black and Spanish employees are rewarded and coddled. They receive more attention then the Caucasian employees. Merged with Cross Country healthcare but the hourly rate wasn't increased to their standards nor was a raise given.
    management is lacking.

    Advice to Management

    Stop discrimination. This is America they should all be speaking English on the job. The Spanish language is non stop. That is very rude.


  3. Helpful (1)

    Executve quote, "this is Cross Country, we don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Cross Country Healthcare full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Automatic deposit and free coffee

    Cons

    Verbatim statement from Senior Vice President tells you everything you need to know about this company, "this is Cross Country, we don't need best practices."

    Massive and unrealistic workloads, low pay (10-25% below market), no respect, no work-life balance.

    Company is losing lots of long-term contracts due to poor customer service and an inability to meet client expectations.

    Advice to Management

    We are not stupid or blind. Giving promotions with big pay increases to executives and telling workers that their isn't money for decent raises (not even close to cost of living inflation) is bogus. As a public company, we see the bonuses you keep for yourselves at the expense of the office workers.


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  5. Helpful (2)

    Severe Lack of Ethics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cross Country Healthcare full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Workers are fairly good, if not entirely demoralized.

    Cons

    Senior management lies regularly and never accepts responsibility for decisions. Clueless to the reality of implementing half baked ideas, they throw hard workers under the bus time and again.

    Advice to Management

    Get rid of narcissistic executives and hire people that actually know what their team does and how the job gets done. STOP LYING.


  6. Helpful (1)

    Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housing in Malden, MA
    Current Employee - Housing in Malden, MA

    I have been working at Cross Country Healthcare full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great opportunity to build and develop skills in a health care staffing company

    Cons

    Malden isn't the nicest but corporate headquarters is in Boca Raton


  7. Work Life Balance +

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cross Country Healthcare

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They strive for their employees to have a great work-life balance

    Cons

    Their pay is a little on the lower side


  8. Depends on what you expect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cross Country Healthcare full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of initial training for newbies. If you can sacrifice compensation. The building is nice. Great people.

    Cons

    Some midlevel supervisors have been there for a long time. Very goal driven but not a lot of new ideas.

    Advice to Management

    Figure out what you want to be. Develop a plan to get there. Don't ask questions hoping for a specific answer. Listen and watch.


  9. Helpful (2)

    Staffing Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cross Country Healthcare full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Since Cross Country has bought out MSN, there seems to be more organization and value toward the employees. Cross Country has had a positive impact so far.

    Cons

    There are no opportunities for growth or job development. The turnover rate is ridiculous since management does not put any value on the worth of their employees.

    Advice to Management

    There needs to be an Employee Retention system in place. Management and HR need to work on the development of their current employees instead of just hiring and firing employees so easily.


  10. Helpful (2)

    the people were super nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Recruiter in Boca Raton, FL
    Former Employee - Nurse Recruiter in Boca Raton, FL

    I worked at Cross Country Healthcare full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice environment, they give you food alot, not required to do much on your own time, and decent starting pay

    Cons

    very slim room for advancement and raises, so I hope you like your starting salary. Do not provide much training

    Advice to Management

    invest more in your people in the form of training and youll get better results


  11. Helpful (2)

    Ok place to start your career...but don't stay long.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cross Country Healthcare full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Exposed to a lot and will learn a lot.

    Cons

    Management is out of touch and unrealistic. Pay is not competitive. Non innovative with an "old world" mentality.



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