Cross Cultural Solutions

www.crossculturalsolutions.org
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Cross Cultural Solutions Reviews

Updated August 27, 2015
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4.0
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Steven C. Rosenthal
7 Ratings

Employee Reviews

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  1. Best work experience of my life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Rochelle, NY
    Current Employee - Anonymous Employee in New Rochelle, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CCS is the best company I have ever worked for. Everyone that works at CCS really believes in the mission. In an organization of 300 people there are always a few unhappy people and it is a shame to see that those few people are the ones that write reviews on sites like this. I hope the public can see through that. Here's a conversation closer on the issue: CCS was selected as one of the top 50 nonprofits to work for in the U.S. for the last 3 years consecutively by the nonprofit times. And, the award is based on employee feedback. So people love this place, don't believe the small percent of haters that didn't work out. CCS changed my life!

    Cons

    I can't think of any.

    Advice to Management

    Keep up the good work! You inspire me.


  2. CCS-Could have been better

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Accounts Payable Coordinator in New Rochelle, NY
    Former Freelancer - Accounts Payable Coordinator in New Rochelle, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Cross Cultural Solutions (More than 3 years)

    Pros

    Able to volunteer at their various home bases for free, the only fees are airfare, visa and any medical medication require to take be traveling. Company pays for single major medical, pay a small fee for dental and vision. The majority of the staff are friendly and caring. Work environment is casual.

    Cons

    Founder is easily persuaded by outsiders on how to increase volunteers, who pay a fee to volunteer in the countries the company has a home base, and then hiring that person at an outrageous compensation (this is suppose to be a Not For Profit Organization), even though the advise is not producing. This leads to every 2 years of the organization laying off staff and closing home bases, which the Founder acclaims to care about but sounds hallow since he is aware that he does not see the staff in the foreign country and the New York staff are mostly college grads, which is their first job.

    Advice to Management

    Stick to the original plan. Don't try to be American Red Cross, stay small, which in turn would cut down the expenses and ask more from the staff, instead of hiring someone from another organization with big plans, but is only looking to fill there pockets and walk away.


  3. Non profit that is run like a for profit company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    I liked that they let us travel to a program each year.

    Cons

    Compensation for the lower level people was low, but for higher level people seemed very high.

    Advice to Management

    If you want to keep the talented younger staff, consider increasing your salaries.


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  5. Inspiring Workplace, Passionate Colleagues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Operations in New Rochelle, NY
    Current Employee - Director of Operations in New Rochelle, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cross Cultural Solutions full-time (More than 8 years)

    Pros

    If you want to work in an environment where you're inspired every day and you're truly valued, CCS is the place! I'm surrounded by colleagues who have all taken part in our programs as an international volunteers, and are passionate about global issues and their next program and travel experience. CCS is the type of work environment where motivated go-getters can go far - your ideas are listened to, and you have the opportunity to put them into action. This is the type of place where I look forward to going to work!

    Cons

    The commute can be a bit lengthy coming from New York City!


  6. Helpful (1)

    Time for major change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Rochelle, NY
    Former Employee - Anonymous Employee in New Rochelle, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cross Cultural Solutions full-time (More than 3 years)

    Pros

    It was nice working for a mission I was passionate about and speaking with people who were excited about volunteering abroad. My position offered many opportunities to travel abroad and volunteer during the course of my employment. I enjoyed spending time with my team members inside and outside of the office. Getting to know our staff members in other countries around the world was the best perk of the job. Our country directors were amazing people. Good benefits, lots of time off.

    Cons

    Unfortunately, CCS has been in a downward spiral ever since I joined the organization. There have been three rounds of layoffs and probably more to come. There is no real leadership or vision to improve the organization's situation; yet the senior management seems immune to any consequences from these struggles. It was frustrating to see senior management make the same mistakes over and over again, only to be forced to lay-off more employees to fix their mistakes. Management team makes annual budgets based on improving sales and revenue; which never happens. People who put together these unrealistic budgets are never held accountable for their lack of foresight. The blame is usually thrust upon entry-level employees who are really in a no-win situation because they have no actual tools to improve sales on a stale product. Office hours are 9 to 6 with a mandatory unpaid 1 hour lunch. This makes living in Manhattan and commuting to New Rochelle very difficult. Office morale is low due to constant missed goals, budget cuts, and lay-offs.

    Advice to Management

    I don't know how to fix the organization, but I know that trying to sell the same overpriced product to consumers who have shown they have no interest in it is not a sound strategy. It is time for drastic changes. It is time for a shake-up at the senior management level and someone who will bring in actual new ideas, and not just superficial changes like a new website and logo. CEO Steve Rosenthal needs to be removed from the Board of Directors. It's against non-profit best practices to have the CEO on the Board, and it creates a conflict of interest for this struggling organization. The thing that CCS needs most is a strong, independent Board of Directors who demand accountability and results from CCS' grossly overpaid executive team.


  7. It was an experience of a lifetime to be able to travel to Costa Rica.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - International Volunteer in Cartago (Costa Rica)
    Current Contractor - International Volunteer in Cartago (Costa Rica)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cross Cultural Solutions as a contractor (More than 5 years)

    Pros

    I enjoyed working with the village children and elderly.

    Cons

    The facilities lacked in amenities.

    Advice to Management

    Please consider an age limit of 18+ for these programs.


  8. Global Colleagues, Travel Opportunities, Feel-Good Non-profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Cultural Solutions full-time (More than 3 years)

    Pros

    I love working with a team of global colleagues around the world, as well as those who have been inspired by volunteering abroad on a program and want to see positive change happen through cross-cultural connection around the world. I have been afforded many opportunities within the company and feel like I have had unique travel experiences that I would not have received if I worked elsewhere. I also have great benefits and a generous time-off allowance, allowing me a decent work-life balance.

    Cons

    As is typical of the non-profit world, salaries can be a bit lower than other professionals in my field who are working in for-profit companies. However, this is the life I chose because it is important to me to work somewhere that is taking action in something I truly believe in.


  9. It is a wonderful organisation!!!!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-country Russia Director in Yaroslavl', Yaroslavskaya Oblast' (Russia)
    Former Employee - In-country Russia Director in Yaroslavl', Yaroslavskaya Oblast' (Russia)
    Recommends
    Approves of CEO

    I worked at Cross Cultural Solutions full-time (More than 3 years)

    Pros

    You meet and work in an International Organisation where the spirit of a family reigns.

    Cons

    You work 24 hours a day and nearly 7 days a week ................but you are happy about!

    Advice to Management

    Keep on being the way you, guys!


  10. Management for international volunteer organisation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Russian Program Director in Yaroslavl', Yaroslavskaya Oblast' (Russia)
    Current Employee - Russian Program Director in Yaroslavl', Yaroslavskaya Oblast' (Russia)
    Recommends
    Negative Outlook

    I have been working at Cross Cultural Solutions full-time (More than 3 years)

    Pros

    It is a great interesting job giving you lots of knowledge of people of different cultures, opportunity to share with them your own culture and help them discover themselves in their support of those who need their warmth and support

    Cons

    No possibility to have vacations in summer

    Advice to Management

    Keep on doing what they do


  11. Helpful (2)

    High hopes with unrelenting hard truths

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cross Cultural Solutions full-time

    Pros

    Strong sense of international community; Global Staff are wonderful to work with and are experts at what they do; Mission driven and a sense of family at NY Office

    Cons

    Board doesn't seem to demand accountability over budgeting or decision making; Not enough focus on professional development; In a transitional period where in the market of international volunteering, CCS was once dominant but now they are fighting to keep their head above water with numerous competitors.

    Advice to Management

    Take time to develop your managers. Most have never had experience with working with teams or choose favoritism as a management style.



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