Crown Castle Reviews

Updated August 2, 2015
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4.2
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Recommend to a friend
Approve of CEO
Crown Castle President, CEO, and Director Ben Moreland
Ben Moreland
53 Ratings

Pros
  • Work-life balance is a priority (in 5 reviews)

  • They have great benefits and are really good to all the employees (in 4 reviews)

Cons
  • It's a flat organization with very few opportunities for advancement (in 4 reviews)

More Pros and Cons

75 Employee Reviews

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  1. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Atmosphere is incredible. Benefits are very good. Empowers employees to make critical decisions for the long term success of the company.

    Cons

    A bit overwhelming at first, a lot of information to process in a short amount of time. Sink or swim mentality.

    Advice to Management

    Good communication with employees at all levels. Truly empower employees to be accountable and work as a team.


  2. Business Intelligence Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Intelligence Analyst in Pittsburgh, PA
    Former Employee - Business Intelligence Analyst in Pittsburgh, PA

    I worked at Crown Castle full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very people oriented company with limitless corporate growth opportunities

    Cons

    Growth outpaced their ability to properly hire and train staff.

    Advice to Management

    Pay more attention to details than the big picture


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Crown Castle full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cares about their employees well being on all levels.

    Cons

    Could have a larger training library to support current roles and as a progression to other areas of interest

    Advice to Management

    Provide more training.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crown Castle

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great balance, smart people

    Cons

    Boring work, growth limited to geography, small industry

    Advice to Management

    None. You guys are great


  6. Helpful (1)

    The best company I've ever worked for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pennsylvania in Canonsburg, PA
    Current Employee - Pennsylvania in Canonsburg, PA

    I have been working at Crown Castle full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relatively small but quickly growing company. Very agile and responsive to changes in the market; able to be and frequently is proactive. Mainly, this company actually cares about their employees beyond the usual - the culture is very health-positive. Gym memberships are encouraged and at my location is included as a benefit; other locations have reimbursement options. Health plans benefits are above the norm, and some of the plan options are relatively new to the health insurance market. Compensation is fair and performance-based. Accountability at all levels is not only encouraged, but required, both as part of the every day culture internally as well as externally to the customer and to fellow employees. All levels of management are held to the B3 virtues. CEO is available and easy to communicate with, no matter what level of employee you are. Again, I can't stress how much the management cares about its employees. I consider not only my immediate supervisors as friends, but I am confident in the fact that I can do the same with their superiors as well. Crown Castle has been a breath of fresh air for me and so long as the company remains how it is into the future, I am not going anywhere. I'm 28 and if things stay good, I can easily see myself retiring form Crown Castle.

    Cons

    Working in the office at corporate, the only downside I've experienced comes from the ongoing construction projects around the campus, but this is temporary. I only wish I lived a bit closer; the commute takes me across and outside of the Pittsburgh area, but this is a minor inconvenience compared to how much better it's been to work for Crown than my previous employer.

    Advice to Management

    Please, please, please, above all else, continue to display the level of understanding and compassion that I have been more than happy to be met with thus far within my first year of employment with Crown Castle. With the right amount of work and personal investment, one can make large salaries in the technology field easily enough; it is difficult, however, to find a company even of this size that is as caring and personally invested in its own employees as Crown is. Maintain this and the sky is the limit for the entire operation!


  7. Network Operations Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Operations Technician in Perth Amboy, NJ
    Former Employee - Network Operations Technician in Perth Amboy, NJ

    I worked at Crown Castle (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company with great people.

    Cons

    Non-existing pay raises after 3 years in operations department.

    Advice to Management

    I would advise them to keep doing what they're doing, but to not forget those that are building and maintaining the networks.


  8. Field Operations Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Operations Technician in Blaine, WA
    Former Employee - Field Operations Technician in Blaine, WA

    I worked at Crown Castle (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good company to work for. Made my schedule up every day, company truck, 401K, health, dental, eye insurance. Great people to work with.

    Cons

    Turn over for Tower operations managers was a lot. I had 9 managers in 9 years. To many managers, 2 different managers telling you what needed to be done.

    Advice to Management

    Hire managers that have worked the job they are managing, not from management experience of managing.


  9. No regard of people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Manager in Nashville, TN
    Former Employee - Construction Manager in Nashville, TN

    I worked at Crown Castle (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pretty good benefits, decent salary, some good people to work with, can do what you want to if you suck up to the boss.

    Cons

    The company has no regard for the people that work there. If you suck up good enough, you can do virtually nothing and get paid for it. Cut throat business, and management practices. Total disdain, for their customers, with an attitude of " just get the money ". Management has the attitude of " we are the biggest in the nation, SO they will have to do business with us, so let's screw them ". The best description of this company, and the management thereof is; arrogant.

    Advice to Management

    Look at yourselves, and see if you would want to work for or do business with you.


  10. Helpful (1)

    Change isn't always good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Before all of the growth, Crown Castle was a great company to work for - very friendly and loving. This may still be the case in some areas but not here. The pay is okay and the benefits are outstanding, but that is about it.

    Cons

    Company grew too large too quickly due to several portfolio acquisitions. Not enough head count was provided and requests for change were often ignored. Director level and senior management are cliquey and gossipy, and if you have a black mark on your record for any reason you will be written up (often just to get you out of there).

    Advice to Management

    Grow up.


  11. Account Executive

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Director in Ashburn, VA
    Current Employee - Director in Ashburn, VA

    I have been working at Crown Castle (More than a year)

    Pros

    Crown Castle does pay very well and they have great benefits...especially 401k

    Cons

    Poor management and not enough support and are to quick to dismiss huge opportunities.

    Advice to Management

    Do not compete selling against your reps, provide trainings



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