Crown Castle Reviews

Updated August 21, 2015
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Crown Castle President, CEO, and Director Ben Moreland
Ben Moreland
54 Ratings

Pros
  • Work-life balance is a priority (in 5 reviews)

  • They have great benefits and are really good to all the employees (in 4 reviews)

Cons
  • It's a flat organization with very few opportunities for advancement (in 4 reviews)

More Pros and Cons

78 Employee Reviews

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  1. Crown Castle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Intelligence Analyst in Canonsburg, PA
    Former Employee - Business Intelligence Analyst in Canonsburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle full-time (More than a year)

    Pros

    Very progressive people oriented organization.

    Cons

    Growing very fast and tech needs to catch up

    Advice to Management

    Engage the technical teams early in the expansion p;rocess


  2. FOTs are the only workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Operation Technician in Mount Dora, FL
    Former Employee - Field Operation Technician in Mount Dora, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crown Castle (More than a year)

    Pros

    Great job for the lone wolf

    Cons

    No over time and they want you to pack a 12 hour day into 8

    Advice to Management

    Pay your FOTs better


  3. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time

    Pros

    Atmosphere is incredible. Benefits are very good. Empowers employees to make critical decisions for the long term success of the company.

    Cons

    A bit overwhelming at first, a lot of information to process in a short amount of time. Sink or swim mentality.

    Advice to Management

    Good communication with employees at all levels. Truly empower employees to be accountable and work as a team.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Houston, TX
    Former Employee - Project Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle (More than a year)

    Pros

    Excellent work culture! Upgraded work spaces.

    Cons

    all about the money less about work ethic

    Advice to Management

    Get as serious about quality as you are about profit


  6. Very political

    Current Employee - Buyer in Marianna, PA
    Current Employee - Buyer in Marianna, PA

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    The business is making a lot of money, and as a result they pay well and are not inclined to pinch pennies.

    Cons

    Corporate culture here is very political. Quite a number of people have been released from the company because of difficulty fitting into the B3 values.

    Advice to Management

    Look around, this company has become extremely political and is difficult for the many temps and bottom rung employees.


  7. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 5 years)

    Pros

    Cares about their employees well being on all levels.

    Cons

    Could have a larger training library to support current roles and as a progression to other areas of interest

    Advice to Management

    Provide more training.


  8. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great balance, smart people

    Cons

    Boring work, growth limited to geography, small industry

    Advice to Management

    None. You guys are great


  9. Helpful (1)

    The best company I've ever worked for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pennsylvania in Canonsburg, PA
    Current Employee - Pennsylvania in Canonsburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Relatively small but quickly growing company. Very agile and responsive to changes in the market; able to be and frequently is proactive. Mainly, this company actually cares about their employees beyond the usual - the culture is very health-positive. Gym memberships are encouraged and at my location is included as a benefit; other locations have reimbursement options. Health plans benefits are above the norm, and some of the plan options are relatively new to the health insurance market. Compensation is fair and performance-based. Accountability at all levels is not only encouraged, but required, both as part of the every day culture internally as well as externally to the customer and to fellow employees. All levels of management are held to the B3 virtues. CEO is available and easy to communicate with, no matter what level of employee you are. Again, I can't stress how much the management cares about its employees. I consider not only my immediate supervisors as friends, but I am confident in the fact that I can do the same with their superiors as well. Crown Castle has been a breath of fresh air for me and so long as the company remains how it is into the future, I am not going anywhere. I'm 28 and if things stay good, I can easily see myself retiring form Crown Castle.

    Cons

    Working in the office at corporate, the only downside I've experienced comes from the ongoing construction projects around the campus, but this is temporary. I only wish I lived a bit closer; the commute takes me across and outside of the Pittsburgh area, but this is a minor inconvenience compared to how much better it's been to work for Crown than my previous employer.

    Advice to Management

    Please, please, please, above all else, continue to display the level of understanding and compassion that I have been more than happy to be met with thus far within my first year of employment with Crown Castle. With the right amount of work and personal investment, one can make large salaries in the technology field easily enough; it is difficult, however, to find a company even of this size that is as caring and personally invested in its own employees as Crown is. Maintain this and the sky is the limit for the entire operation!


  10. Network Operations Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Operations Technician in Perth Amboy, NJ
    Former Employee - Network Operations Technician in Perth Amboy, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle (More than 3 years)

    Pros

    Good company with great people.

    Cons

    Non-existing pay raises after 3 years in operations department.

    Advice to Management

    I would advise them to keep doing what they're doing, but to not forget those that are building and maintaining the networks.


  11. Field Operations Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Operations Technician in Blaine, WA
    Former Employee - Field Operations Technician in Blaine, WA
    Recommends
    Approves of CEO

    I worked at Crown Castle (Less than a year)

    Pros

    Good company to work for. Made my schedule up every day, company truck, 401K, health, dental, eye insurance. Great people to work with.

    Cons

    Turn over for Tower operations managers was a lot. I had 9 managers in 9 years. To many managers, 2 different managers telling you what needed to be done.

    Advice to Management

    Hire managers that have worked the job they are managing, not from management experience of managing.



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