Crowne Plaza Hotel

  www.ichotelsgroup.com
  www.ichotelsgroup.com

Crowne Plaza Hotel Reviews

Updated December 21, 2014
Updated December 21, 2014
86 Reviews
3.1
86 Reviews
Rating Trends

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Review Highlights

Pros
  • It's a great place to work for a graduate (in 3 reviews)

  • Most of the people that work there are great (in 2 reviews)


Cons
  • The work life balance is terrible (in 4 reviews)

  • With such a large place and having so many departments it was easy to get over looked by upper management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for, really care about all of the employees and how you are doing in your placement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Columbus, OH
    Current Employee - Front Desk Agent in Columbus, OH

    I have been working at Crowne Plaza Hotel

    Pros

    Meet a lot of people, everyone is friendly because they are there for customer service.

    Cons

    I do not like that there are weird shift hours which consist of 7-3 3,11 or a mid shift 11-6 find it hard to work around my school schedule.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  2.  

    there is no support from upper management . no comp time .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crowne Plaza Hotel

    Pros

    just average benefits free meals

    Cons

    getting time off long hours.

    Advice to ManagementAdvice

    give your management team time off .

    Doesn't Recommend
    Negative Outlook
  3.  

    Corporate should check in more....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Supervisor in Oklahoma City, OK
    Former Employee - Front Office Supervisor in Oklahoma City, OK

    I worked at Crowne Plaza Hotel full-time (more than 3 years)

    Pros

    Fellow employees in same department were alright to work with, got good discounts on rooms when traveling for yourself and family.

    Cons

    The awards policy gave a false entitlement to guests and even if you do the right steps to try and make sure the customer is happy you will be fired anyways for a complaint that was unavoidable.

    Advice to ManagementAdvice

    Trust and have faith in your employees and listen to their side of the issue instead of following the whole "the customer is always right", because you will lose a lot of great employees.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crowne Plaza Hotel

    Pros

    The schedule wad bery goid

    Cons

    Managament not know how to manage

    Advice to ManagementAdvice

    Leatn your job

    Doesn't Recommend
    Negative Outlook
  6.  

    Crowne Plaza

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crowne Plaza Hotel

    Pros

    Great environment, very motivating to be a part of.

    Cons

    Not too much room to move up.

  7.  

    Crown Plaza was a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crowne Plaza Hotel full-time (more than 5 years)

    Pros

    The best thing free lunch and xmas party.

    Cons

    When you have all check outs.

  8.  

    My experience at Crowne Plaza was a great way for me to build on paying attention to detail a lot better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping Supervisor in Saint Paul, MN
    Former Employee - Housekeeping Supervisor in Saint Paul, MN

    I worked at Crowne Plaza Hotel full-time (more than 5 years)

    Pros

    The best reason working here is that the way they hire a diverse of many cultures and the training is excellent.

    Cons

    The worse reason for working here is that you will have no time for family.

    Advice to ManagementAdvice

    N/A

    Neutral Outlook
  9.  

    Okay Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Food and Beverage Manager in Philadelphia, PA
    Former Employee - Food and Beverage Manager in Philadelphia, PA

    I worked at Crowne Plaza Hotel full-time (more than 3 years)

    Pros

    Good Starting career. Work with a great team.

    Cons

    Long hours, low pay.
    Owners only care about the money

    Recommends
    Neutral Outlook
  10.  

    Meeting planner

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crowne Plaza Hotel

    Pros

    I loved what i did

    Cons

    Management needed to be fair to employees

    Advice to ManagementAdvice

    Reward your employees

  11.  

    Good experience--learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crowne Plaza Hotel full-time (less than an year)

    Pros

    Great with schedule flexibility, good place to get experience, good benefits, amazing people

    Cons

    Sometimes they make big deals on little things, overlook hard work but focus on mistakes.

    Recommends
    Positive Outlook

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