Crowne Plaza Hotel
3.1 of 5 52 reviews
www.ichotelsgroup.com New York, NY

Crowne Plaza Hotel Reviews

Updated Apr 14, 2014
Crowne Plaza Hotel – Saudi Arabia – “crowne plaza”

All Employees Current Employees Only

3.1 52 reviews

                             

75% Approve of the CEO

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(4 ratings)

50% of employees recommend this company to a friend
52 Employee Reviews
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Just Like Family

Anonymous Employee (Current Employee)

I have been working at Crowne Plaza Hotel for more than a year

ProsThe work environment is wonderful. The people are very friendly and work well as a team.

ConsThere are some standard annoyances that come with any job.

Yes, I would recommend this company to a friend

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Decent for a College job

Guest Services Agent (Current Employee)
Lansing, MI

I have been working at Crowne Plaza Hotel part-time

ProsThe best thing about the hotel are the people. Your co-workers are the best people in the world and very humorous.

ConsInternally there are huge divides between departments and it seems that know one handles one problem the same.

Advice to Senior ManagementOver managed!

Yes, I would recommend this company to a friend

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Not a bad little gig

Doormen (Former Employee)
Knoxville, TN

I worked at Crowne Plaza Hotel part-time for more than a year

ProsTips were great when hotel was busy, free meals, good opportunity for young people/college kids to network.

ConsDealing with pretentious guests, wearing the bellhop outfit, most people that work in the hotel industry are crazy. Employee meals were average. Overall a good part-time gig.

Advice to Senior ManagementWe were always short staffed.

No, I would not recommend this company to a friend

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Not a bad gig, they'll take care of you

Houseman (Former Employee)
Seattle, WA

I worked at Crowne Plaza Hotel part-time for more than a year

ProsGood hours, with mandatory breaks

ConsNot much overtime is offered

Yes, I would recommend this company to a friend

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My time at Crowne Plaza Hotel was one that has grown my ability to work in different types of working environments.

Driver (Former Employee)
Northbrook, IL

I worked at Crowne Plaza Hotel full-time for more than 3 years

ProsIt is a fast pace working environment, you have different guests coming and going for all over, you got to met people that you wouldn't always have chance to met and the people that work there are very friendly and helpful, I felt more like a Family to my co workers than just co workers.

ConsMaybe a little better communication between the employees.

Advice to Senior ManagementTo keep listening to the employees to help keep the hotel current and guest friendly

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Poor management style and very underfunded

Anonymous Employee (Current Employee)

I have been working at Crowne Plaza Hotel

ProsA larg and busy property with clean and decent rooms, great food with two dining options, amazing function/event spaces

ConsThough function space is nice and updated the owner greatly neglects the common spaces and guest rooms. He is an extremely wealthy man who does not care about the property or hospitality at all. The hotel struggles to pay for anything, not just updates. We are always having a shortage of supplies because venders cut us off for not paying bills. It is very sad really. The property has much potential to be great.

Advice to Senior ManagementBetter run the sales office and reservations. They should work later hours and on Saturday's at least. The management team needs to work longer and be more involved in operations like any other hotel..

No, I would not recommend this company to a friend

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PBX OPERATOR

Telephone Operator (Former Employee)
Orlando, FL

I worked at Crowne Plaza Hotel full-time for more than 3 years

ProsGreat place to work for life.

ConsHave to wait for opening in PBX

Advice to Senior ManagementOpen another position in PBX

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Uniform Services

Bellman/Shuttle Driver (Current Employee)
Miami, FL

I have been working at Crowne Plaza Hotel part-time for less than a year

ProsGet place to meet and home soft-skill. Excellent location to network and meet people in same job market and stay in touch.

ConsBadly managaged, and under-staff. Must come to site see for self survey guest service depart overall policies.

Advice to Senior ManagementListen to staff worker advice and improve relationship between Upper-management- CEO, General manager, and supervisor. Lack experience in department of transportation. Cut corners to add Corporation profit margins.

No, I would not recommend this company to a friend

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Good money if you're tipped.

Bartender (Current Employee)

I have been working at Crowne Plaza Hotel part-time for more than a year

ProsBartending pays pretty well if you don't mind 12 hour shifts.

ConsI've always found management fairly condesending. They work with a lot of non-english speakers and seem to have adopted a somewhat parental attitude towards most of the staff. "Now Maria... Do you think it's a good idea to put that box of soap there?"

They're also greedy, and underhanded, it takes everything people can do to keep them from stealing tips/gratuities. The seem to view tips/gratuities as a potential revenue stream. I recently heard they've tried to pay for security guards at events with the gratuity that gets tacked on to bills, which is meant for the staff.

I guess generally, the management at the location I work at is, sort of sketchy, much like the facilities, misfitish and anti-social. I think those jobs are the last rung on the ladder of management careers in decline.

Advice to Senior ManagementMaintain your facilities, the location I work at is walking a fine line between 1990's upper middle class decorating and openly shabby, down on its luck. If I was a customer I'd be displeased with the value, every time I've heard mention of a price, for anything, it's outragous, considering what a thin veneer of material respectability the hotel has.

Yes, I would recommend this company to a friend

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I loved it and like my work

Housekeeper (Former Employee)
Cleveland, OH

I worked at Crowne Plaza Hotel full-time for more than 10 years

Prosthey have very friendly staff and they like to try new things and you meet very exciting guest and I learned to work in different departments

Consthere was nothing I did not like I enjoyed everything of my work assignment

Advice to Senior Managementthey always kept in touch with the staff

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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