Crowne Plaza Hotels & Resorts Reviews

Updated July 23, 2015
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135 Employee Reviews

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  1. Banquet Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crowne Plaza Hotels & Resorts

    Recommends
    Recommends

    Pros

    Flexible hours, could work when you wanted to. Work was very simple and easy to do. Was a good high school job.

    Cons

    There was a change in management every year i worked there. Not much continuity and very rarely did managers listen to suggestions.

    Advice to Management

    none.


  2. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crowne Plaza Hotels & Resorts full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It is an easy-going atmosphere.

    Cons

    Workload is sporadic, some days are extremely busy while others are dead.


  3. Catering Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crowne Plaza Hotels & Resorts full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The location is fantastic and the city has a lot to offer for the guests. A great place to learn from to move up in the hospitality world.

    Cons

    The hours to put in for the position. Catering is a tough job.

    Advice to Management

    Always look for the new trends to stay ahead of the curve than try to keep up with what has passed you by.


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  5. Restaurant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Chicago, IL
    Current Employee - Restaurant Manager in Chicago, IL

    I have been working at Crowne Plaza Hotels & Resorts full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You are involved in a lot of company decisions and you are trusted with a lot of responsibility.

    Cons

    Corporate is difficult to communicate with.


  6. Food and Beverage <amager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in Sun City, AZ
    Former Employee - Food and Beverage Manager in Sun City, AZ

    I worked at Crowne Plaza Hotels & Resorts (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good place to work...large events of 800 or more...

    Cons

    I worked 70 plus hrs. a week...


  7. Really bad food for employees no body care about it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in Alexandria, VA
    Current Employee - Engineering in Alexandria, VA

    I have been working at Crowne Plaza Hotels & Resorts full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    So many people come to work here after two or three weeks they quick...

    Cons

    About the food none good every day bad and bad.


  8. Great Property Management system mixed with an confused brand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front Office Manager
    Current Employee - Assistant Front Office Manager

    I have been working at Crowne Plaza Hotels & Resorts full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Property management system; scheduled audits, able to earn IHG points.

    Cons

    Brand is confused about who it is. Knows who it wants to target but hasn't implemented this to owners as they did to Holiday inn.

    Advice to Management

    Create a atmosphere much like Marriott where it seems like your apart of a global team and not just a franchised worker.


  9. Food and beverage outlet manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in Cherry Hill, NJ
    Former Employee - Food and Beverage Manager in Cherry Hill, NJ

    I worked at Crowne Plaza Hotels & Resorts full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Staff worked hard and were good people as were most of the fellow managers

    Cons

    Independently owned. Management delayed renovations and sales suffered. Sales team pretty mediocre and is not that talented or large enough. Hotel pays below average salaries in operations areas and demands extraordinary amount of work/hours. My direct superior, an executive was replaced 4 times in a year.


  10. Dining Room Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crowne Plaza Hotels & Resorts full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You can work with some great people if you are in the right location. The job is not that hard and actually paid pretty decent.

    Cons

    Hours can be very rough, which is typical of the industry. Upper management did not seem trustworthy or respectable. Often seem overly stressed themselves


  11. No communication or Respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Missouri in Saint Louis, MO
    Current Employee - Missouri in Saint Louis, MO

    I have been working at Crowne Plaza Hotels & Resorts full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Guests are wonderful, benefits are great

    Cons

    No communication from Management, extremely condescending new GM. Employees and Platinum guests leaving in large numbers



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