Crutchfield

  www.crutchfield.com
  www.crutchfield.com

Crutchfield Reviews

Updated November 28, 2014
Updated November 28, 2014
22 Reviews
3.7
22 Reviews
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Bill Crutchfield Jr.
15 Ratings

Employee Reviews

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  1.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlottesville, VA
    Former Employee - Anonymous Employee in Charlottesville, VA

    I worked at Crutchfield full-time (more than 5 years)

    Pros

    The employees are talented and respectful.

    Cons

    Lack of career opportunities, not enough time off

    Advice to ManagementAdvice

    Ask questions when things do not seem right

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crutchfield full-time

    Pros

    Great people and culture! The employees are very respectful.

    Cons

    Opportunities for growth are limited.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    CF

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crutchfield

    Pros

    Good people to work with.

    Cons

    Nice environment, no real complaints

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Too much a Good ole Boy Network and no chance for Advancement

    Former Employee - Sales in Charlottesville, VA
    Former Employee - Sales in Charlottesville, VA

    I worked at Crutchfield full-time (more than an year)

    Pros

    You get a lunch break out of the toxic environment at the Outlet Store
    Discount on Electronics

    Cons

    No room for advancement
    Many lifers there on the sales floor that don't welcome new hires at all
    Poor Management, you have a store manager that just hides in his office and does not provide feedback until you do something wrong
    Too much favoritism for the old timers there who are lifers and no ambition to move up and are content with making just an average salary
    If you do not go with the flow, you are basically an outcast
    Too many people who slack on the job, too much fooling around the sales floor at the Crutchfield outlet store in C'ville

    Advice to ManagementAdvice

    Where is Management on the floor?
    Stop showing favoritism to your lifer employees and give everyone an equal chance

  6.  

    Great place to work with opportunity if you love technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crutchfield full-time (more than 5 years)

    Pros

    Great co workers. Good resources. Technology training. National customer base. Bonus potential. Stability of work. Good pay and benefits. Interesting work. Telework for senior status reps. Plans to move up in sales, CS and Tech. All management began at front level positions

    Cons

    Must work some weekends and nights

    Advice to ManagementAdvice

    Keep up the good work in innovation. Innovate faster to drive sales faster.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Absolutely the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlottesville, VA
    Current Employee - Anonymous Employee in Charlottesville, VA

    I have been working at Crutchfield full-time (more than 8 years)

    Pros

    Crutchfield is a great place to work for so many reasons. It is a great learning environment, the people are respectful and the employees are heard! We have a unique culture that is filled with great people who have amazing talent!

    Cons

    The facilities are not perfect. We do work in a nice environment but it is not extravagant. The company has absolutely no debt and this is why we have not experienced a layoff. The perfect facility is not worth the debt.

    Advice to ManagementAdvice

    The company needs a career development plan.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    AWESOME PLACE TO WORK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Charlottesville, VA
    Current Employee - Administrative Assistant in Charlottesville, VA

    I have been working at Crutchfield full-time (less than an year)

    Pros

    Everyone here is friendly and willing to help. Pay is decent. Will never be asked to do something that a senior executive wouldn't do themselves.

    Cons

    Not enough cons worth mentioning...

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great people & excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norton, VA
    Current Employee - Anonymous Employee in Norton, VA

    I have been working at Crutchfield full-time (more than 3 years)

    Pros

    Good work environment; coworkers are nice and friendly; set schedule for the most part, may change around holiday’s; employee discounts on thousands of electronics; training if you're Sales, Customer Support and Technical Support rarely get to attend training; and you can also work from home if your senior level support.

    Cons

    Not much room for advancement; limited holidays and vacation time; hourly pay is not the best for Customer Support and Technical Support, but could be worse.

    Advice to ManagementAdvice

    Give Customer Support and Technical Support better pay, they are the backbone behind your advertised Excellent Customer Support, they should be treated like they matter.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Poor workflow, poor resource management, closed culture in the outlet store. But there are donuts!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installation Technician in Charlottesville, VA
    Current Employee - Installation Technician in Charlottesville, VA

    I have been working at Crutchfield full-time (less than an year)

    Pros

    About 80% of the people were nice. Could be a good long term place to work if you aren't into personal growth, are only looking for a paycheck and are not a woman. Decent benefits. Bill Crutchfield seemed like a nice enough guy.

    Cons

    Office culture wasn't particularly nice. Sort of a "Good ol' boy" or college fraternity mentality, mostly in middle management. Not very inviting unless you're a guy, and even then only if you play the game. If you do good work in the field, many on the team slack. If you hang back like them, they still slack, but you get overtime. That was literally the advice I was given when I was called an "overachiever." I did my best while there, but there were just parts of the culture that I couldn't understand and/or accept, so I left. If I want a raise, I'll work for it. I don't want to fleece my corporate boss for an extra dime.

    Advice to ManagementAdvice

    Create better methods for accountability in your teams. Don't reprimand the entire team when only a few people are not doing their job. Foster open dialog and don't push people out if you don't like what they have to say.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Don't bother, you'll regret it and there are better employers out there! Just another call center nothing more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Wise, VA
    Former Employee - Anonymous Employee in Wise, VA

    I worked at Crutchfield full-time

    Pros

    The steady paycheck, hours were fixed. Of course, that's not the case anymore. Hey if you love making the same wage for about 12 to 15 years this is the perfect place! An annual raise for a non-sales department employee may be as high as $300. The key to working here is to do your job and collect your paycheck. And if you're lucky to have the opportunity, move on to another job. Do not offer suggestions or other improvements because you'll most likely receive a rather derisive reply.

    Some of the people are nice but not all (see below).

    Cons

    Too "family friendly" as in they'll hire relatives and even husbands and wives although they work in "separate" departments so that's supposed to be ok. The problem is that it creates an extremely toxic and cliquish work environment. Most of the employees socialize outside of work with each other so the clique is well established. Most of them have worked together more than 10 years. If you do not fit their model you will not enjoy your job. Their model includes taking part in every company function and being very "rah-rah" to the point of being cult-like.

    If you aren't part of "Sales" then you don't matter at all and you can be replaced. Web (Internet Sales), Technical Support and Customer Service help keep what seems to be a slowly sinking company afloat. Although, the front line people that work in those departments see very little for the effort. If you are not in Charlottesville you may see Bill Crutchfield for about 30 seconds a year, if that. So, their "we're so connected" to our employees is unfortunately, just not true.

    The glossy catalog and website with all of the awards do not match the day to day operations reality. The starting wage in the most recent ad I read online was $8.25/hour (non-sales).

    Advice to ManagementAdvice

    What upper management? Upper management gives the impression that they are not to be inconvenienced until their personal retirement. The only advice I would offer is to stop hiring relatives of any kind. That's a policy that most companies have followed for many years. I would have other advice but its not worth the time to type it out, it doesn't matter now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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