Cullen/Frost Bankers

  www.frostbank.com
  www.frostbank.com

Cullen/Frost Bankers Reviews

Updated December 3, 2014
Updated December 3, 2014
36 Reviews
3.7
36 Reviews
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Cullen/Frost Bankers Chairman, President, and CEO; Chairman and CEO, Frost National Bank Dick Evans Jr.
Dick Evans Jr.
31 Ratings

Employee Reviews

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  1.  

    Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Relationship Manager I
    Current Employee - Associate Relationship Manager I

    I have been working at Cullen/Frost Bankers full-time (less than an year)

    Pros

    Positive environment, great culture, some camaraderie

    Cons

    not much help at the beginning, until after their formal training

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Frost treats their customers and employees well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX

    I have been working at Cullen/Frost Bankers part-time (more than an year)

    Pros

    the business is not about numbers, tellers have no referral goals and are not pushed into selling to every client. Instead the focus is on building relationships so you get to know your customers and it makes coming to work a good part of the day. Coworkers are selected well and you become fast friends. Management does their best to be fair. Great job to have while trying to get through school. And there's tuition reimbursement!

    Cons

    The schedule is not very flexible. You have to work a certain shift every single day, management tries to work with your school schedule but options are limited. Small company means that higher positions are very limited so advancement is contained to lower level positions.

    Advice to ManagementAdvice

    Continue doing what you're doing! Frost is a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good job, Good people, Advancing can be difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Austin, TX
    Former Employee - Administrative Assistant in Austin, TX

    I worked at Cullen/Frost Bankers full-time (more than an year)

    Pros

    People are genuinely kind and caring! A great starting place as personality and seeming a "good fit" with the company can outweigh actual hard skills.

    Cons

    Great work-life balance, salary on the low side (have heard of employees successfully negotiating for higher pay). The big issue is a lack of advancement. It seems like some roles are targeted for promotion whereas others are expected to never change. HR can be a helpful resource for career development but some people say you must leave and come back in order to move up. Also, all learning in on the job; no structured training.

    Advice to ManagementAdvice

    Promote from within! Provide more continuing education programs and resources to invest in employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cullen/Frost Bankers

    Pros

    Culture is very neat. During credit training, entire class got to meet with CEO, CFO, and other executives during breakfasts. Work-life balance is great.

    Cons

    Pay is quite low for entry level jobs. Many competitors offer more for same position. Management claims that they pay more at higher positions than competitors but there is no way to prove that.

    Advice to ManagementAdvice

    Offer more for entry level jobs to compete with other banks. Move faster with integrating the latest technologies. Pay more to entry level jobs to help keep valuable employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cullen/Frost Bankers

    Pros

    Great atmosphere and awesome people.

    Cons

    My position was a lot of micromanaging,

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cullen/Frost Bankers

    Pros

    A Great place to work

    Cons

    I have no cons for them

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Terrific culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Austin, TX
    Current Employee - Vice President in Austin, TX

    I have been working at Cullen/Frost Bankers full-time

    Pros

    There are companies out there that still do care for their employees - Frost is one of them.

    Cons

    There really aren't any. Culture is full of integrity and doing the right thing. None

    Advice to ManagementAdvice

    Keep doing what you are doing to lead the Frost family.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very nice company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Pharr, TX
    Former Employee - Teller in Pharr, TX

    I worked at Cullen/Frost Bankers full-time (more than 10 years)

    Pros

    Great benefits and job growth

    Cons

    I cannot thing of any at this time.none

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    You feel important no matter your job title

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in San Antonio, TX
    Current Employee - Intern in San Antonio, TX

    I have been working at Cullen/Frost Bankers as an intern (less than an year)

    Pros

    Everyone here is super friendly and passionate about Frost. Many of the people I have met have been with Frost for 20+ years. Although they are passionate about their work, they know how to balance work/home life.

    Cons

    Management is somewhat unorganized, things would run a lot smoother if there was more communication and preparation.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Family Oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cullen/Frost Bankers full-time

    Pros

    Great people to work with a real family type atmosphere

    Cons

    People have favorites and will show it

    Recommends
    Neutral Outlook

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