Culligan Reviews

Updated April 8, 2015
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2.8
39 Reviews
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Culligan CEO Mark Seals
Mark Seals
12 Ratings

Employee Reviews

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  1. Good company, solid products, customer value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Culligan

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Products deliver true customer value and meet expectations

    Cons

    Franchise management often conflicts with regional business norms

  2. Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Culligan full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A pro about this company would be that at least it is a job, and is better than being unemployed, and you get free water or discounted services on your water softener.

    Cons

    This is an independently owned and operated franchise. The branch I worked for in Florida, had horrible salaries with an abundane of work and management was not willing to help. For example, when your staff quit and there was not enough people to cover the scheduled deliveries or maintance appointments, management left you hanging with angry customers and no answers.
    Additionally, they do not provide sick days, and get irritated when you do get sick. I was injured and out for a period of time over the holidays for an emergancy injury, and they did not pay me for the holiday because I did not work the day after the holiday, per company policy which I think is crazy. They do not offer raises except after your 90 days probation period, in which they only provide a $0.50 raise. they do not have any employee interaction and you are isolated to your cubicle or desk and it is frowned upon to talk with other employees. Texting is not allowed, period. Even if you are texting your kids coming home from school. This feels much like baby sitting. You are only offered one weeks paid vacation per year and two weeks after five years, but you are not permitted to use that vacation period during a holiday.
    Holiday parties are during work hours in the office where they simply have all employees bring something in, and they do not give end of year bonuses, instead they give you a bottle of wine or a $20 gift card somewhere like starbucks.

    Advice to Management

    If you're not going to pay employees well, and still complain about high turn over rate, you should make the environment an enjoyable place to work and come into every day instead of a prison. Have some employee appreciation instead of seeing employees as disposable. This can be made possible by having employee socials, holiday parties, employee of the month, eating lunch together, maybe bonuses or raise potentials so employees feel valuable.

  3. Great product. Ancient view of customer service. Lack of quality management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at Culligan full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Free water delivered to your home.

    Cons

    Lack of common customer service goals between departments. Too much in-fighting between departments.

    Advice to Management

    Every location is different. Stop trying to run entire organization as if they are all the same.

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  5. Good for a motivated individual looking for a start in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Culligan

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good company motivation. Benefits were good

    Cons

    Bad management and turned into franchise opportunity then went downhill.

  6. Good, bad & the ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Culligan

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Job was relatively easy & without pressure. Just put in your time and go home

    Cons

    No mobility, company changed hands too many times to feel comfortable.

    Advice to Management

    Too much secrecy. No flow of information of any kind. Be more concerned with employees rather than your possible bonuses.

  7. Good people great product

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Culligan

    Pros

    Product you can believe in selling

    Cons

    Local management in Maryland a challenge to work with

    Advice to Management

    Listen to your people

  8. Small Culligan franchise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Culligan as an intern (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Incredibly friendly management. They really care about their employees.

    Cons

    Not much room for vertical movement.

  9. Never lives up to promise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES

    I worked at Culligan full-time (more than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great amount of opportunity.

    Cons

    They overstaff when they should spend more on advertising.

  10. Started out to be fantastic job then management got full of themselves and took the place down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Home Sales Representative in Dayton, OH
    Former Employee - In Home Sales Representative in Dayton, OH

    I worked at Culligan full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Make your own hours which in turn makes your pay. Great medical benefits.

    Cons

    Management decided sales reps had to be in the office UNPAID two days a week, switched up territories, and played people against each other

    Advice to Management

    Remember, you were sales people once, pride before the fall....

  11. Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Littleton, CO
    Former Employee - Customer Service Representative in Littleton, CO

    I worked at Culligan full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good benefits, decent pay, good location

    Cons

    Complaining customers, other employees are disrespectful

    Advice to Management

    Watch the managers, they tend to take advantage of breaks

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