Culver's Reviews

Pros

Great place to work. Restaurant offers unique food items. Management is fair to all employees.

Cons

the pay. Gets hot in the kitchen.

Advice to Senior Management

Culver's has been a nice place to work, both in Chicago and Chandler. Managment has been fair and I appreciate the chance to prove myself to the company.

Pros

They have very happy employees and overall the customers are very happy with their visit. the food is also really great

Cons

The managers dont care about the employees and they only criticize and never compliment them. There is no motivation for them

Advice to Senior Management

They should give more benefits and encourage employees, then the employees will really try their hardest than what they are doing

Pros

I guess it's a decent place to be at to start of if you don't have any job experience at all.

Cons

Only 25% off of food if you aren't working at the time, which to me seemed like it was total bs.

Advice to Senior Management

Stop being so hard headed and skimping on the things you give out to your customers. I mean seriously why can't we just have forks and knives out there for people to take when they want them instead of having to come up and ask for anything they want? If they take it they obviously wanted it.

Pros

Some of the employees and managers are nice people, and you meet some nice customers. When you are lucky enough to work off times likes weekday afternoons the atmosphere is very relaxed and can be fun.

Cons

Salary is minimum wage. and as far as I knew there was no hope for any raises unless you got promoted. Most of the managers and "higher ranked" employees are incompetent and lazy. At my location, the main manager's two sons and their girlfriends were all in charge even though they had no ability to lead. All of the employees who weren't family or friends were worked to their limits and bossed around while all of the workers who had the pleasure of benefiting from nepotism got to sit back and chat. I was constantly being jerked around from one task to another, and expected to be doing 10 things at once while other employees did absolutely nothing.

The restaurant attracts a lot of sports teams and large groups of children and teens, and most of them are spoiled and treat employees like garbage. Culver's is notoriously understaffed at busy times, as they can't seem to get the concept that you would need more workers on a Saturday night than a Tuesday afternoon. Then the employees who are there get yelled at by customers for "taking too long" when there are 2 employees working and 30 people in line. I was constantly stressed out and on edge, and I generally left work completely burned out and in a bad mood.

Their "training" is terrible. They have whoever is on shift at the time give you a brief and half-hearted explanation of what you do, then throw you right in. I was "trained" on working drive-thru in 10 minutes and then expected to be able to handle it by myself and be as fast as everyone else. I had a jerk manager over my shoulder saying "Faster, faster, you have to go faster!" which stressed me out even more, and they get on your case for every little mistake you make. Criticism is given often but rarely do you get any praise. I had numerous customers come up to my managers praising my service and they said nothing to me about it or even gave me a pat on the back. But the second one complaint is made or they see me mess any little thing up, they will give you a neverending lecture.

Overall, not a good place to work. At least at my location.

Advice to Senior Management

It's very unprofessional to have your family and their friends/girlfriends in charge. You expect other employees to work their butts off and be professional, and then you have them eating out of the ice cream containers and chatting in the back. That "do as I say, not as I do" attitude is what makes your other employees so bitter. Learn how to run a business and save family fun time for home.

Pros

Friendly environment where the customers are treated respectfully. Staff members are held to fairly strict standards but for good reason. Culver's is the only food service job that I've held and continued to eat there.

Cons

Sometimes scheduling would be difficult for high school students that were also involved in extra-curricular activities, for example if I had a few weeks where I couldn't work as much it would be difficult to make it back on the schedule.

Advice to Senior Management

Management was great, I felt very prepared to work in a variety of environments and the customer service skills I learned at Culver's has been very helpful in many of my positions held since.

Pros

Flexible scheduling; the ability to come back and work summers. Employees tend to be nice and outgoing people so working isn't always boring.

Cons

The pay is pretty dismal. Management is incompetent and usually plays favorites. Most managers don't stay long because they realize working at Culver's provides little opportunity for advancement.

Advice to Senior Management

Trust your employees and more importantly treat them with respect.

Pros

Hire at a young age

Cons

low pay and you leave smelling bad

Advice to Senior Management

keep on keepin on

Pros

Nice Managers, Always willing to work around your schedule to help you out. Treated employees fair and with respect all the time

Cons

Some verbal abuse but you're gonna have that anywhere you go. Dealing with employees that costantly complain about anything and everything

Advice to Senior Management

Leadership was decent, but definetly needed some work. They will schedule you to work and then send you home in 20 minutes or sometimes less.

Pros

Plenty of opportunities to socialize with your coworkers therefore it feels more like you're part of team instead of on your own. I have fairly flexible hours, but the wages are nothing to live off on. Management is very accessible, I feel as if I can quickly communicate with my managers and most of my coworkers also feel as if we they're are listened to.

Cons

Low wages. Can't really make a living. Repetitive work, unruly costumers.

Advice to Senior Management

Reward those who are hard workers, pay attention to the employees who end up doing more of the work then the rest, because it's easy for and employee to get by doing less than the minimum requirements.

Pros

Good crew, nice new store.

Cons

Poor owner, never gives what you are worth.

Advice to Senior Management

PAY PEOPLE!