CuraScript Reviews

Pros

The benefits are better than I've experienced anywhere in the last several years. It is a successful company that cares about their patients.

Cons

It is nearly impossible to get time off unless you request it a month or more in advance. We don't always know that we need a day that far in advance. It is a bit strict and there is no flexibility.

Advice to Senior Management

Treat your employees like human beings. While I agree that business needs are important, your employees are important, too. It would be nice to think that my needs in the workplace are important and worth consideration..

Pros

People are friendly and easy to work with.
Management is professional.
Flexible hours.

Cons

A little too strict on tardiness metrics.
Not all departments are treated the same as far as company policys are concerned which makes it unfair for other employees.

Advice to Senior Management

More monitoring of all departments to be in compliance with company policys so everyone is adhering to them.

Pros

Great Benefits, Pay is Decent NOT great!

Cons

PTO is almost impossible to be approved, Mandatory Overtime given at an hours notice, NO mutualrespect among departments,micromanaged, Very Busy dealing with extremely ill pts and we are expected to provide world class customer service in 375 seconds while explaining to someone they have a $1,000.00 co pay etc.... for a month supply of drugs..... this is unprofessional!

Advice to Senior Management

New management has came in and they run there employees like a sweat shop requiring at times12 hour days at a moment notice, we have been on Mandatory Overtime since October 2010 while the money is great, there are people who have families to take care of and the schedule is not ideal for them. Management promises room for growth upon hire however since my employment not one person has been promoted within my department in fact a 2 managers were outsourced and they had me and my coworkers train them, now why would we go to that manager for help when we trained them on the system! this place is a joke

Pros

Paid time off
Convenient location to work

Cons

I felt obligated to write a review about this company so warn others from applying here. I worked with Curascript over two years in a management position. Due to the economic downturn I was forced to take a job here. This review is based on working in the Orlando location.

The overall corporate culture is honestly the worst I have worked in. Most employees have no empowerment and no voice in the company. The Orlando location has several recruiters who find people to work for the company. There is usually one training class a month which should tell you how bad the turnover is. As an employee, I felt that I was just a number and I could be easily be replaced if I did not meet the numbers the company sets for their employees.

There are several unfilled positions, which requires more work from current employees. I feel many of the positions were for low-skill employees and the company got just that. At times I felt concerned about patients and their medication. For example, a patient care advocate sending medication but not sending syringes/ supply kit that goes along with it. I believe too much is required of an employee that causes the person on the other-side of the phone rush the customer.

I think a big thing that this company promotes is it’s growth. I found this posting and felt the need to include it in this post. Most growth is attributed to acquisitions, so the growth you read about is not sustainable. Growth is not due to innovation or forward-looking strategy, unless of course it is related to acquiring another company. I believe this to be dead on.

At the end of the day Curascript pharmacy is a client and patient relationship business which it ultimately fails at. I hope potential job seekers, patients, and plan sponsors read this post. As a person in management I feel this company will fail if it continues on the course it’s on.

Advice to Senior Management

See above in Con listing.

Pros

Very flexible, fair and generally a great work environment. I would recommend this place to anybody.

Cons

I left rather quickly to pursue academic opportunities, and the management got a little irritated and apparently placed me on the no rehire list pretty quickly. I warned supervisors and management that I would be departing for nearly nine months. I chalk it up to miscommunication. I do not hold it against them.

Advice to Senior Management

Train more people to work on the web page. :)
Give the PCCs more tools to perform their jobs.

Pros

Get to help people in need of critical medications

Cons

The company only takes care of employees at the Director and above level.

Advice to Senior Management

Take care of your front line employees