Custard Insurance Adjusters

  www.custard.com
  www.custard.com

Custard Insurance Adjusters Reviews

Updated October 23, 2014
Updated October 23, 2014
12 Reviews
3.3
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert E. Soby
4 Ratings

Employee Reviews

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  1.  

    One of the best jobs for a college student or part-time mom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Norcross, GA
    Current Employee - Customer Service Representative in Norcross, GA

    I have been working at Custard Insurance Adjusters full-time (more than an year)

    Pros

    Flexible schedules, great leadership, and a laid back environment. Management understands that employees have a life outside of work.

    Cons

    Difficult to get promoted due to limited opportunities within the company

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Only get hostile reviews on here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Adjuster
    Current Employee - Property Adjuster

    I have been working at Custard Insurance Adjusters full-time (more than 8 years)

    Pros

    Flexible hours, great working conditions, great benefits

    Cons

    Every company has its flaws, this one does to. I have received Property Training and their pay structure is complex but based on production. For the folks commenting on "Quality Control" you must need it. I have never had a problem getting files through. Everyone in the PSM Unit has always been helpful and assisted me in any way they could.

    Advice to ManagementAdvice

    Pay attention to your employees. Take care of them.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not much by way of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Adjuster in New Paltz, NY
    Former Employee - Senior Adjuster in New Paltz, NY

    I worked at Custard Insurance Adjusters part-time (more than an year)

    Pros

    Good company for those starting out

    Cons

    No room for advancement or becoming full time with benefits. Little or no training.

    Advice to ManagementAdvice

    Consider offering more training. Market are more.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Don't Waste Your Time or Effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Custard Insurance Adjusters full-time (more than an year)

    Pros

    Their paychecks don't bounce.

    Cons

    Where do I start? Earned incomce, which they consider a "bonus", deferred for approximately 60 days, poor working condition (the office was dirty and literally smelled), indifferent and at times hostile supervision, 24/7 on-call requirements, client doesn't pay for ANY reason, you don't get paid, 2 year no compete contract. Read the manditory employement contract carefully before you commit. I am embrassed to say I worked for this company for almost 2 years. I now work for a wonderful company which valuies its employees and thier contributions.

    Advice to ManagementAdvice

    Note to Charlie Peak. Charlie: you're selling a service. You're only as good as the people working for you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The only way to make good money is for them to acquire the company you work for and then you can keep your salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multi Line Field Adjuster in New Haven, CT
    Former Employee - Multi Line Field Adjuster in New Haven, CT

    I worked at Custard Insurance Adjusters full-time (more than 5 years)

    Pros

    good benefits if you are a full-time salary adjuster

    Cons

    only wants commission adjusters, flawed bonus system

    Advice to ManagementAdvice

    Offer salary or you will struggle to find good employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Used to be a good company now they are horrible!!! So called "quality control" makes reports much worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Custard Insurance Adjusters part-time (more than 3 years)

    Pros

    Free time, flexible schedule that's about it

    Cons

    Very poor pay almost impossible to make a living. Very unethical layoffs and demoting salaried adjusters to "commission" adjusters; borders on being illegal.

    Advice to ManagementAdvice

    Stop the nonsense. Pay salary with benefits. "Too many cooks in the kitchen" with respect to "quality control"

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Not bad, improvement needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Norcross, GA
    Current Employee - Branch Manager in Norcross, GA

    I have been working at Custard Insurance Adjusters full-time (more than an year)

    Pros

    They let you do your job, and minimal micromanagement.

    Cons

    The salary bonus structure stinks. They need to re-structure.

    Advice to ManagementAdvice

    Get 'rid of the PSM.

    Recommends
    Negative Outlook
  9.  

    Great Company, Flexible Work Schedule, Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Insurance Adjuster
    Current Employee - Independent Insurance Adjuster

    I have been working at Custard Insurance Adjusters full-time

    Pros

    Competitive Salary, Flexible Work Schedule, Paid Vacations, Great benefits

    Cons

    No Training, Flawed Bonus System, Horrible Marketing Strategy, 24 hour On-Call

    Advice to ManagementAdvice

    Fix employee bonus program (don't punish adjusters for marketing failures), start property claim training programs

    Recommends
  10.  

    Challenging, Satisfying and stressfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Adjuster
    Current Employee - Property Adjuster

    I have been working at Custard Insurance Adjusters full-time (more than 10 years)

    Pros

    Freedom to make your own schedule and realy no over sight unless you do not do the job correctly.
    If you have a question you can find the answer

    Cons

    Reporting requirements sometimes not realistic, work flow not smooth and consistant

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  11.  

    Great opportunity for exposure to high end claims.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Independent Insurance Adjuster in Lexington, KY
    Current Employee - Independent Insurance Adjuster in Lexington, KY

    I have been working at Custard Insurance Adjusters

    Pros

    Great opportunity to for professional growth as far as working extremely difficult claims. Very challenging, exciting and interesting work environment.

    Cons

    This company offers very little to no training. Don't try to work here unless you know what you are doing.

    Advice to ManagementAdvice

    Company should pay more attention to needs of customers and employee feedback than just constantly following outdated proceedures.

    Doesn't Recommend

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