Custard Insurance Adjusters

  www.custard.com
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Custard Insurance Adjusters Reviews

Updated March 23, 2014
Updated March 23, 2014
9 Reviews

3.1
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert E. Soby
3 Ratings

Employee Reviews

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  1.  

    Great Company, Flexible Work Schedule, Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Insurance Adjuster
    Current Employee - Independent Insurance Adjuster

    Pros

    Competitive Salary, Flexible Work Schedule, Paid Vacations, Great benefits

    Cons

    No Training, Flawed Bonus System, Horrible Marketing Strategy, 24 hour On-Call

    Advice to ManagementAdvice

    Fix employee bonus program (don't punish adjusters for marketing failures), start property claim training programs

    Recommends
  2. 1 person found this helpful  

    Don't Waste Your Time or Effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Their paychecks don't bounce.

    Cons

    Where do I start? Earned incomce, which they consider a "bonus", deferred for approximately 60 days, poor working condition (the office was dirty and literally smelled), indifferent and at times hostile supervision, 24/7 on-call requirements, client doesn't pay for ANY reason, you don't get paid, 2 year no compete contract. Read the manditory employement contract carefully before you commit. I am embrassed to say I worked for this company for almost 2 years. I now work for a wonderful company which valuies its employees and thier contributions.

    Advice to ManagementAdvice

    Note to Charlie Peak. Charlie: you're selling a service. You're only as good as the people working for you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    The only way to make good money is for them to acquire the company you work for and then you can keep your salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multi Line Field Adjuster  in  New Haven, CT
    Former Employee - Multi Line Field Adjuster in New Haven, CT

    Pros

    good benefits if you are a full-time salary adjuster

    Cons

    only wants commission adjusters, flawed bonus system

    Advice to ManagementAdvice

    Offer salary or you will struggle to find good employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Used to be a good company now they are horrible!!! So called "quality control" makes reports much worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free time, flexible schedule that's about it

    Cons

    Very poor pay almost impossible to make a living. Very unethical layoffs and demoting salaried adjusters to "commission" adjusters; borders on being illegal.

    Advice to ManagementAdvice

    Stop the nonsense. Pay salary with benefits. "Too many cooks in the kitchen" with respect to "quality control"

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Not bad, improvement needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  Norcross, GA
    Current Employee - Branch Manager in Norcross, GA

    Pros

    They let you do your job, and minimal micromanagement.

    Cons

    The salary bonus structure stinks. They need to re-structure.

    Advice to ManagementAdvice

    Get 'rid of the PSM.

    Recommends
    Negative Outlook
  7.  

    Challenging, Satisfying and stressfull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Adjuster
    Current Employee - Property Adjuster

    Pros

    Freedom to make your own schedule and realy no over sight unless you do not do the job correctly.
    If you have a question you can find the answer

    Cons

    Reporting requirements sometimes not realistic, work flow not smooth and consistant

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  8.  

    Great opportunity for exposure to high end claims.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Independent Insurance Adjuster  in  Lexington, KY
    Current Employee - Independent Insurance Adjuster in Lexington, KY

    Pros

    Great opportunity to for professional growth as far as working extremely difficult claims. Very challenging, exciting and interesting work environment.

    Cons

    This company offers very little to no training. Don't try to work here unless you know what you are doing.

    Advice to ManagementAdvice

    Company should pay more attention to needs of customers and employee feedback than just constantly following outdated proceedures.

    Doesn't Recommend
  9.  

    very good place to work- nice people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good environment - vrey caring- flexible

    Cons

    limited upward mobility- if you are not an adjustor- not much else to do

  10.  

    Great Company, Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    Pros

    Custard Insurance Adjusters is constantly growing and is truly trying to keep up with this ever changing industry. Their pay is good and their time off policy is very forgiving.

    Cons

    Chances for growth are limited. You must work hard and impress the right people to go anywhere. They try, but the advancement opportunities just aren't there.

    Advice to ManagementAdvice

    Remember, it's the people at the bottom that make you and the company money. Appreciate them and tell them often!

    Recommends

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