Customer Direct Reviews
Reviews are posted anonymously by employees.
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www.customerdirect.com
Company Rating Based on 3 ratings Employees say it's “OK” |
Customer Direct has 56 connections on Glassdoor
| 1–3 of 3 Customer Direct Reviews | Sort by |
Pros
Pretty loose environment but disciplined software development environment
Cons
Not much room to move up
Advice to Senior Management
Continuous improvement
Pros
When hiring, they are very indiscriminate;so, if you are an ex-con or a crazy person, you still have a very good shot at being hired.
The work is not manual labor.
Cons
They are hard to work for and try to stretch their labor force as thinly as possible.
They have given up completely about trying to accommodate you if you must work a second job because they pay so little. in fact, the managers seem to become absolutely irritated with you if you even mention your other job.
Advice to Senior Management
Shoot yourselves in the face. You will be doing the world a favor. I am so glad that I no longer have to deal with you.
Pros
Reasonable compensation for skill levels and efforts required to hold a position
Good over all work environment, no shortage of person to person communication and assistance
Company puts effort in making it a positive place to work
Good environment to get ones first IT position
Cons
Personal relations often influence company inter actions at the middle management level.
Many entry level staffings are filled with less than qualified individuals just to to fill positions
Lower management is hardly IT oriented, focuses more on companies Customer Care accounts
Limited advancement potential for IT side beyond operations level
Many outside hires for advanced positions w/o necessary skills forcing subordinates to carry the load
Advice to Senior Management
Get more IT involvement into hiring process
