Cvent Reviews in New Delhi, India Area

Pros

Mostly filled with fresher graduates, so the atmosphere is overall pretty lively.

Made quite a few friends.

Good IT infrastructure

Supportive HR department

Cons

Senior Management just loves to turn a blind eye to anything that's happening to junior level employees.

A bad middle level management filled with incompetent managers and senior managers who think they can boss around whenever they can making their subordinates look like slaves.

Politics and gossiping are both at extremes. There's practically no rest even for the ones who prefer to stay out of it.

A 9 hour daily work was what they demanded from each employee. Even if you work for a whole 16 hours, the level of importance would still stay the same. People are made to work like robots. A check is kept on how many times an employee punches his keycard to find out the number of hours spent inside which would directly correlate to the number of productive hours irrespective of whether you spend the time at your workdesk or the washroom.

Keeping a good rapport with the seniors is a good way to stay in the good books of both the middle and senior level management. Thats what the situation over here demands.

Getting a PTO, an acronym for paid time off is like completing a 100 meters sprint in 9 seconds or less. You have to earn it if your interaction with some of the so called senior associates is minimal else, its just a walk in the park.

You may work like a mule the entire year and keep the senior level associates happy, but one little stretch of non performance and you're as good as doomed even if you got valid reasons for the downward spiral.

As much as Cvent still continues to deny this by calling themselves a KPO, the fact still remains that the company still follows a thorough BPO culture.

Advice to Senior Management

Try and understand whats happening at the India office. I had a good 1.5 years from my time of joining, but after that it was like a roller coaster ride through the shores of hell.

The marketing team needs a complete revamping. The manager and his immediate juniors need to be thrown out. This way I'm sure, nearly 80 percent of the team would be happy. Also try and identify potential conventionally rather than only giving weightage to those who are friendly with you.

Try and gauge the performance of the employees based on what efforts they have put rather than what they haven't done.

Turn a deaf year to opinions of certain employees that sound fabricated in order to get a substantial growth within the company.

Pros

It is the only B2B software company in the vicinity
Salary package in some other departments are very good specially CS and Sales
Senior Management is highly competent, can learn a lot from the guys at the top
Flexible leave policy, highly pro-employee
Cab facility available, drivers remain the same - creates an understanding between the driver and the employees

Cons

Too much of internal politics, back-stabbing
Salaries in most of the departments are not so good specially Marketing, Sales Support and Finance
Middle Management are not so competent, unfortunately they are the ones who play politics
Often decisions are baised, 3 out of 5 promotions are given to the people who are closer to the managers and TLs.

Advice to Senior Management

The CEO visits India Office once a year. If he can visit India Office 2-3 times a year, things might improve.