Cvent Reviews

Pros

Senior management is strong and coordinated in general

Good youthful culture and nice coworkers willing to help you

Growing company

Cons

Cvent relies on cheap workforce straight from college

Higher turnover than normal causes training and knowledge problems

Pay isn't competitive compared to other companies

Advice to Senior Management

Provide competitive compensation and benefits and encourage work life balance more, to reduce turnover and good hires quitting and setting the company back

Pros

youthful culture - so you would make new friends

Cons

50 hour weeks-
and crappy pay even for a regular 40 hour workload standard
too much politics

Bond period,

Advice to Senior Management

If u have 300% growth , pay ur employees too. or else sulk over high attrition rate

Pros

Garage parking.

Free soft drinks and popcorn on Fridays.

Cons

Poor management.

Long hours.

Micromanaged work days.

Constant pressure to produce.

Advice to Senior Management

Take a management course or two at the local community college.

Pros

- Good place to get your feet wet in sales without having a lot of pressure
- It's a young environment & you will make many friends
- Although you have to be in the office for long hours than normal, it's a pretty relaxed environment while in the office
- Good event management software

Cons

- Other than the CEO & co founder (sometimes the VPs) no managers have any sort of decision making power
- They make you sign a 2 yr contract and have now added to the contract that you cannot work for certain companies that are NOT even competitors after you leave Cvent
- New initiatives are unrolled too early where there isn't enough bandwidth to get anything done and managers aren't accessible because they are busy with other things
- Pay is poor. When I was interviewing, every employer & recruiter said that I was underpaid for my abilities as a sales person.
- Management judges your performance by # of hours in the office, not by production. If you want to succeed and move up be prepared to work from 8am to 7pm. "Standard" Cvent hours are 8:30 - 6pm which is already a long day but trust me, that is the bare minimum.
- Brown nosing is rewarded
- No training whatsoever
- There are 3 products at Cvent: Event Management, Cvent Supplier Network, & Survey. If you decide to sign on, make sure it's on the Event management side. The Supplier Network you are selling advertising to a finite universe & the Survey division is overpriced and is a struggle. Event management is Cvent's bread and butter & you aren't selling to a finite universe.

Advice to Senior Management

Decide whether you want to be a small or large company. Understand, that large companies have work life balance and even though you would try to dispute this, you judge performance by presence in the office rather than production. Not everyone should have to brown nose and ask stupid/irrelevant questions in meetings in order for you to think that they care...there are others that care, just can figure out the answers to obvious questions that others are asking during these meetings. Give mid level management more decision making power.

Pros

One of the fastest growing BPO's (funny how they call themselves a software company) in NCR.
They pay about 5% -10% more than other call centers .

Cons

The HR strategy is -

i>hire the best by giving them a few extra bucks
ii>squeeze them for 2 years. After that they'll burn out anyways.
III>block their exit paths with legal obligation a.k.a training bond = 2.8 lakhs ransom
iV> don't develop them or else they will have better skills thus, better alternatives
v>After 2 years, sell them another 2 yr bond. If they don't buy, hit them where it hurts - bonus/appraisal
vi> If you still cant hold them, doesn't matter. In a population of 1.2 billion, suckers are not hard to find.

The owners rejoice as they rake in more blood money. The wine glasses overflow.
The employee gets poorer day by day and weaker with every drop of life sucked out by ruthless taskmasters.

And so the cycle repeats itself. No one notices anything, cries are muffled.
Profits soar and people are paid to state that this is one of the best places to work.

Moral- think twice before joining companies run by lawyers.

Advice to Senior Management

If you wish to retain people, improve conditions. Chaining them with bonds will not help you for long.
Nurture them, they will work wonders for you.

Pros

Awesome, getting to work in clients

Cons

More open with their employees

Advice to Senior Management

dd

Pros

1. Great place to work.
2. Surrounded by young and smart people.
3. Don't know about other departments but everyone in technology gets along very well. There is a fat exception though.
4. Senior management is supportive and transparent.
5. Company culture is awesome.

Cons

1. Say good bye to work life balance. They expect you to work 9 hours a day at least and possibly more. On an average most people in technology works 50 hours/week. If you are not used to working long hours with no paid over time then you are in for a treat. Sucks even more if you have family as you can't give them time. By the time you get home you are like a dead fish.
2. Commute suck. Period. Expect to be stuck in traffic for hours.

Advice to Senior Management

Management is good and they make you feel like you are working for google or facebook.

Pros

Mostly filled with fresher graduates, so the atmosphere is overall pretty lively.

Made quite a few friends.

Good IT infrastructure

Supportive HR department

Cons

Senior Management just loves to turn a blind eye to anything that's happening to junior level employees.

A bad middle level management filled with incompetent managers and senior managers who think they can boss around whenever they can making their subordinates look like slaves.

Politics and gossiping are both at extremes. There's practically no rest even for the ones who prefer to stay out of it.

A 9 hour daily work was what they demanded from each employee. Even if you work for a whole 16 hours, the level of importance would still stay the same. People are made to work like robots. A check is kept on how many times an employee punches his keycard to find out the number of hours spent inside which would directly correlate to the number of productive hours irrespective of whether you spend the time at your workdesk or the washroom.

Keeping a good rapport with the seniors is a good way to stay in the good books of both the middle and senior level management. Thats what the situation over here demands.

Getting a PTO, an acronym for paid time off is like completing a 100 meters sprint in 9 seconds or less. You have to earn it if your interaction with some of the so called senior associates is minimal else, its just a walk in the park.

You may work like a mule the entire year and keep the senior level associates happy, but one little stretch of non performance and you're as good as doomed even if you got valid reasons for the downward spiral.

As much as Cvent still continues to deny this by calling themselves a KPO, the fact still remains that the company still follows a thorough BPO culture.

Advice to Senior Management

Try and understand whats happening at the India office. I had a good 1.5 years from my time of joining, but after that it was like a roller coaster ride through the shores of hell.

The marketing team needs a complete revamping. The manager and his immediate juniors need to be thrown out. This way I'm sure, nearly 80 percent of the team would be happy. Also try and identify potential conventionally rather than only giving weightage to those who are friendly with you.

Try and gauge the performance of the employees based on what efforts they have put rather than what they haven't done.

Turn a deaf year to opinions of certain employees that sound fabricated in order to get a substantial growth within the company.

Pros

Cvent is a high growth and energetic company that rewards you for working hard. They have great training when you first start (if you start during the summer time where they train about 60 people for 6 weeks). The people are great and i respect the management team. I am not sure i want a career in software, but if you do you will learn alot here. They hire almost all high achievers and if you thrive in that environment then you will like it here. The two things i like the most here are that you can take on a ton of responsibility within a few years (i talk to my friends who work at other companies and they barely have real contact with clients) and you have the opportunity to go to our india office after being with the company for a few years. I have and will continue to recommend Cvent to my friends.

Cons

The job can get slightly boring sometimes (i have worked at other places so i know this happens everywhere). The company measures your performance alot and hitting your metrics every month is stressed quite a bit, but they are pretty laid back about letting people work the hours they want and even going to the gym at lunch time. The last thing i would say is we need to better understand our career path at the company if we stay long term. You will have to commit to a 2 year training agreement - the company is up front about it and i understand it, but make sure you want to join the company.

Advice to Senior Management

Communicate more what is going on with the company. The company has grown so big i have little idea of what is going on around the company. Spend some more time with the little guys.. we joined because i was really inspired by the CEO and it would be great to have more interaction with him and the other senior management. Keep us growing fast so i can move up into a manager position....

Pros

They hire a lot of young people, around my age, and I made tons of new friends.

Cons

The hours: "Normal" hours are considered 9-6:30. I worked 8-5:30 and when I would leave at 5:30 I was made to feel guilty for leaving "early". I very rarely took a lunch break because I had too much to do.
Understaffed: For some reason they refused to hire additional team members to help my team with our workload. We were all always swamped and that made us hate our jobs.
Management: They don't listen to their employees, pile on the work, and make the employees feel guilty for taking time off/leaving "early" (which is really on time!)

Advice to Senior Management

Sponsoring a happy hour every once in awhile is nice, but to boost morale, a schedule with NORMAL work hours should be set, and all managers should be sent to a leadership class. Although many of the managers are young, they shouldn't be best buds with their subordinates. Nor should they be knowingly gossiping about co-workers with their subordinates. Management needs to fix things ASAP or they will have a mass exodus of people leaving!