Cyber City Teleservices Reviews

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3.7
Recommend to a friend
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Richard Eychner
0 Ratings

4 Employee Reviews

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  1. What i used to know

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cyber City Teleservices

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    > They used to provide service which will pick u up from home if your duty starts between 12 midnight to 4 am. Guaranteed annual increase (cant remember if 10% or 20%). Free 1 meal. Anything u get from the canteen will be deducted from your salary. U don't teally have to bring money except for transpo :)

    Cons

    The food at the canteen sometimes sucks. We even found maggots at one time! They call u back and make you take calls eventhough u are on lunch break.

    Advice to Management

    I just the canteen incident is not happening anymore. And give ur agents a decent break period.


  2. Helpful (2)

    Career Oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Cyber City Teleservices as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    My best reason to work in Cyber City is you don't need to spend your allowance in my transportation because there is a free shuttle from main gate of CDC going to Cyber City . Moreover, there is a free meal with unlimited rice that is why you can save your money.

    Cons

    The only downside I see in Cyber City is the Computers need to be upgrade.

    Advice to Management

    Give all the opportunity and training for the incoming interns.


  3. Helpful (1)

    Stagnant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Davao (Philippines)
    Former Employee - Anonymous Employee in Davao (Philippines)

    I worked at Cyber City Teleservices full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You don't need to bring your work home

    Cons

    No room for improvement.
    At some point you get stuck with your position and salary rate no matter how good you are, or how many additional workload you get.
    You don't have a specific job description.
    You can get fired after the huge call volume season

    Advice to Management

    Give everyone a chance to grow.


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  5. Helpful (1)

    Great and Fun.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent
    Current Employee - Call Center Agent

    I have been working at Cyber City Teleservices

    Recommends
    Recommends

    Pros

    Friendly environment, good customer service oriented, well compensated.

    Cons

    Retrenchment, bonuses, low salary, no AMI, no increase.

    Advice to Management

    Fast growing call center industry.



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