CyberSource

  www.cybersource.com
  www.cybersource.com

CyberSource Reviews in Foster City, CA

Updated December 19, 2014
Updated December 19, 2014
36 Reviews
3.3
36 Reviews
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CyberSource President & CEO Michael Walsh
Michael Walsh
11 Ratings

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  1.  

    Cool company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Foster City, CA
    Current Employee - Sales in Foster City, CA

    I have been working at CyberSource (more than 5 years)

    Pros

    Nice people.
    Smart people.
    Equal balance work/play

    Cons

    Can be slow to change

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    Poor Leadership with bullying management enabled in a parts of the organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prefer Not to Share in Foster City, CA
    Former Employee - Prefer Not to Share in Foster City, CA

    I worked at CyberSource full-time (more than 3 years)

    Pros

    Many opportunities for creating success, learn and evolve. A large percentage of smart/great people, being under Visa umbrella offers a lot of value and great benefits. CyberSource has the ability to offer more of what Visa offers to employees.

    Cons

    Some earlier leaders that originate from the CyberSource leadership team are very talented and capable. Unfortunately some are allowing disconnected and unqualified managers to bully potential leaders for their own gain (trying to make others look bad so they can make themselves seem more valuable), holding talent back and hindering success for the organization. New opportunities to market tend to be blocked for capable team members, resulting in decreasing success that has opportunity to flourish. Either these areas of management need to see these issues, or they need to be 'seen' by other Executive Management as part of a larger problem. Symptoms have been surfacing, however they are being overlooked. Also greatly understaffed in some critical areas.

    Advice to ManagementAdvice

    Engage and embrace talented employees, and recognize that leadership requires integrity. Identify and remedy 'clicks' and damaging antics that are hurtful to some of your potential/key contributors. Team leaders should be seasoned and have hands on experience vs. 'talking to the experience'. Ensure your leaders know how to grow a successful team vs. simply having a team that 'belongs to them' (e.g.: keeping folks at a more junior level to retain their superiority). This company has a lot to offer, and can easily address some of the damage that is in play.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Cyber Source Customer Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Foster City, CA
    Current Employee - Technical Support Engineer in Foster City, CA

    I have been working at CyberSource full-time (more than an year)

    Pros

    nice, intelligent, dedicated, helpful, standard

    Cons

    undriven, lack of advancement opportunity, dedicated 9-5, unambitious

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Pressured by healthysue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Foster City, CA
    Current Employee - Senior Manager in Foster City, CA

    I have been working at CyberSource full-time

    Pros

    Well paid, lots of professionals to work alongside. Reasonably agile. Good benefits, as part of the Visa empire.

    Cons

    As part of the Visa empire, there's a lot of corporate bureaucracy to handle.

    Advice to ManagementAdvice

    Help the teams with agility by working on leadership agility, and by influencing Visa's agility.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good team of people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Foster City, CA
    Current Employee - Program Manager in Foster City, CA

    I have been working at CyberSource as a contractor (more than an year)

    Pros

    Balanced work load, good support from others good relaxed work culture.

    Cons

    You may hit glass celling on some of the positions.

    Recommends
    Positive Outlook

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