Cyberactive

  www.cyberactiveonline.com
  www.cyberactiveonline.com
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Cyberactive Reviews

3 Reviews
3.6
3 Reviews

Recommend to a friend
Approve of CEO
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Sharon Naim
1 Rating

Employee Reviews

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  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Santa Monica, CA
    Former Employee - Sales in Santa Monica, CA

    I worked at Cyberactive as a contractor for less than a year

    Pros

    This company is great and has a nice management team.

    Cons

    The team is small and sometimes it can be a bit boring but great start.

    Advice to ManagementAdvice

    They need to promote more from within and grow.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    A Disorganized Company with a Sub-Par Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Santa Monica, CA
    Former Employee - Project Manager in Santa Monica, CA

    I worked at Cyberactive full-time for less than a year

    Pros

    - The company offers some flexible hours and, depending on your position, some personal/holiday days.

    - Most of the employees who work there are extremely nice and willing to help in whatever way possible. It's a good family vibe.

    - New ideas are often welcome if you can provide good support for why they should be implemented.

    Cons

    - The other management is not on top of the work processes. The project leads have no project management ability of note, and very limited understanding of the scope for any of the web-based projects that are requested.

    - They're not competitive with their pay. If you find a job ad from them listing a certain salary "Depending on Experience", be prepared to get 10-15k less than that after they offer you the position regardless of how impressive your resume is. Once you start working there, you'll have to spend the first year or two working to reach the salary that was initially listed on the ad.

    - Because of the company's lack of understanding of how to pay competitively in a web development/technology field in Los Angeles, you will always be working with sub-par developers and creative teams who are contracted overseas.

    - There is no medical/dental, no 401k, and you will have to work 45 hours per week to receive your full salary. If you want to work a standard 40-hour work week, your pay will be cut.

    - There is no formal QA process, and the management constantly has to be reminded what step of the development process comes next (Example: website creative comps will be sent off to HTML without being approved, business requirements and use-case documents won't even be reviewed before development occurs).

    - Everything is heavily monitored. Every keystroke of your keyboard is recorded. All of your phone calls are recorded. You are videotaped 24/7. Your 30-minute lunch break is very closely monitored through clocking in and out with a thumbprint scan.

    - Communication is lacking. No one ever has any idea what anyone else is doing. There are no regular status meetings and no hot sheets or project lists. Most employees have no experience in a web-development field or with anything technology-related and just follow what they're told to do.

    - No formal training is ever provided. You will be given work that is not in your initial job description and not within your work experience, and you will be expected to learn it on your own. This is not necessarily because they don't want to take the time to train you. It's because no one who works there will have the right knowledge to train you properly. You will not get paid extra for this work, even if you ask.

    Advice to ManagementAdvice

    1. Pay competitively and offer medical/dental and paid time off after a certain length of employment. You aren't doing anything to encourage employee loyalty, and you have a revolving door business model to show for it.

    A project manager who oversees QA, development, copywriting, and project creation should be making at least $40k. With a couple years experience, you should be paying them $50k. The people you snare for $16/hr. aren't experienced enough to know better, and you shouldn't be hiring them.

    2. Screen your employees more effectively. Get someone with a good amount of business management skills in the digital field to oversee all of the projects full time.

    3. Learn more about digital development processes so you have a better understanding of how quality digital products are created.

    4. The owner/president/CEO of a company shouldn't be micromanaging everything. It's inefficient.

    5. You desperately need a dedicated QA person/s. You should NOT be using customers as your quality control. Help tickets should be supplementary - not your entire QA process.

    Doesn't Recommend
    Negative Outlook
  3.  

    All the support, None of the B.S.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Writer  in  Los Angeles, CA
    Current Employee - Writer in Los Angeles, CA

    I have been working at Cyberactive

    Pros

    Worked here for nearly a year. Never once had a problem. Got work from remote boss, but had his boss in my office. Both were great to work with, gave great advice on projects, never took their own problems out on employees like most managers I've worked under. I simply got the work, always had someone patient to turn to with questions, and got plenty of positive reinforcement when things went well.

    Cons

    Work was a little boring at times.

    Advice to ManagementAdvice

    Keep up what you're doing.

    Recommends

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