Cyberonics Reviews

Current Employee – been working at Cyberonics full-time for less than a year

Pros – Many projects to work on, Individual attention, Training opportunities, Bonuses, Competitive pay

Cons – No Cons that I can think of

Advice to Senior Management – None

– I'm optimistic about the outlook for this company

Former Employee – worked at Cyberonics full-time for more than a year

Pros – Great pay, passion for therapy

Cons – Mediocre health & dental benefits, poor training, co-worker & mgr were negative & often undermining towards me. I was 4th person in my role & I resigned due to toxic atmosohere. The previous 3 people in my role were reportedly fired, none of them lasted longer than 1yr and all of us worked with the same sales rep. The sales rep has been with company 9yrs but it extremely difficult to work with. That shoukd not be tolerated.

Advice to Senior Management – Address retention issues with employee turn around patterns, within sales territory.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cyberonics full-time for more than a year

Pros – salary for sales reps can be very high

Cons – company is shady. sales reps are always worried they will lose their jobs, they stay because they make good money and they put up with the culture of fear. The reps who stay take part in shady practices to hit their loft goals(read the Hargarty Lawsuit). The company says in their annual report that majority of their business is from PRIVATE pay pts; that is NOT true. Majority of business(80% plus) comes from medicare/medicaid. Company is corrupt.... higher management needs to be scrutin

Current Employee – been working at Cyberonics

Pros – Working with highly intellectual scientists and upper level management.

Cons – No complaints till date for me.

Former Employee – worked at Cyberonics full-time for more than 3 years

Pros – CYBX has great benefits through their provider. 4 weeks of vacation was definitely a plus along with a good hearted CEO.

Cons – *Work environment was very hostile in CTS (always competition to be #1).
*Work ethics were low due to new hires and competition to move to a better department and higher pay.
*Poor senior management and always looking to blame individuals for poor metrics.
*Very high turn over rate due to low advancement opportunities. (Seen plenty in my years within the company)
*Work was about 10 hour days with no paid OT
*CTS department always understaffed

Advice to Senior Management – *Advice to hire management based on education rather than seniority in the company. Changes and new ideas are always a good thing.
*Additional training to management in regards to "managing individuals"

Former Employee – worked at Cyberonics full-time for more than a year

Pros – good benefits with a lot PTOs, pride working with technology that help patients with epilepsy and depression

Cons – CTS (Clinical Technical Services) group has very high turn over rate. People come and go within the group (call center and complaint investigators) due to bad management and poor career advancement. If you just graduate from college and desperate for a job to make some money, then feel free to give it a shot., otherwise please carefully consider before joining Cyberonics's CTS, in particular BME major out there. CTS is what I call the road to nowhere. Wanted to know more? leave a comment

Advice to Senior Management – Provide more professional development and move people around where they wanted to end up with after years of service to the company

No, I would not recommend this company to a friend

Current Employee – been working at Cyberonics full-time for more than a year

Pros – The company cares about most employees and their wellness. Amazing benefits and great executive staff that know what they are doing and can actually remember your name.

Cons – The position I work in is CTS. The department is under appreciated and general chaos. For such a crucial department to the company, one would think more attention would be payed to the lower management however, this is not the case. Instead there is no confidence in the direct management, it is common for them to "throw you under the bus", and the turnover is so high because of how hard it is to develop out of the department. It's nothing but negative.

Advice to Senior Management – Pay more attention to CTS and entry-level employees.

No, I would not recommend this company to a friend

Current Employee – been working at Cyberonics full-time for more than a year

Pros – Good compensation and benefits. An average employee get 10 % more salary than average market
Salary.

Cons – One person is doing 2 persons work. Too many meetings . if someone complains he gets to hear
" thats why you are paid big bucks "
Micro management.
To prove itself a good work place Cyberonics gets survey done on its own.

Advice to Senior Management – Quality and Operations VPs must stop doing micro management and Must double the workforce.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cyberonics full-time for more than a year

Pros – Good benefits and ok salary.

Cons – The Clinical Engineer position is advertised as a core development position. In reality, the people in this position will NOT get promoted and are continuously under stress due to high workload. The management ask employee to participate in "outside" projects on top off working 50+ hours. Many people with high hope and positive attitude will take on more projects (now working 60+ hours); however, when it comes to transferring, the CTS management opposes such a move. This is partly due to very high turn over of the team. In the past 2 years alone, 11 people have quit, 2 managed to transfer to clinical quality engineer (after being with cyberonics for 3+ years), and 1 person (after 2.5 years) transferred to quality engineering group. This position may be "ok" for a new desperate BME graduate but I highly recommend looking for another position immediately.

Advice to Senior Management – Make the development plan (which is done annually) happen for the CTS members within 12 to 16 months. Also, increase the number of workforce so that the team doesn't hurt when one person quits.

No, I would not recommend this company to a friend

Former Employee – worked at Cyberonics

Pros – Great team
Great product
Nice to have proper training before being sent to the OR to support

Cons – Uses distributors outside of USA

Advice to Senior Management – Go direct in Canada

Yes, I would recommend this company to a friend