D&B
2.9 of 5 215 reviews
www.dnb.com Short Hills, NJ 1000 to 5000 Employees

D&B Reviews in Center Valley, PA

Updated Jan 28, 2014
All Employees Current Employees Only

2.4 8 reviews

                             

82% Approve of the CEO

D&B President & CEO Robert Carrigan

Robert Carrigan

(11 ratings)

17% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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    D&B Review

    Account Manager (Former Employee)
    Center Valley, PA

    ProsGood people to work with

    Conscompensation has changed over the years and less opp to make money

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    1 person found this helpful  

    DINOSAUR - Too Big Data to Fail

    Sales Trainer (Current Employee)
    Center Valley, PA

    ProsStronghold on the Risk Mgmt and Commercial Credit space, decent comprehensive major medical

    ConsPersnickety high-school culture,, Operational deficiencies, manual and antiquated internal process, legacy systems, disparate decentralized reporting, leadership is uninformed and inept, uses financial flexibility to justify turnover and expense cuts and the field says they can't demo the software because it runs slower than a 28K modem.

    Advice to Senior ManagementBring in more leadership from the outside, MaxCV is just the first overbudget project if you want to be ready for IoT, we have to build automated SB SaaS models, Ops is broken, Pricing is a laughable mess and stop the insanity, a decade of failure in new commercial customer acquistion alone has led to turnover of 120+ pp, and might as well migrate DNBi and SRM to force.com, they are eating your lunch with DDC neway.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    D&B Sinking Ship

    Account Manager (Current Employee)
    Center Valley, PA

    ProsCoworkers are the best part of working at D&B.

    ConsSenior Leadership has no idea how to turn things around. Corporate is striving to hold onto market share, but sales team is expected to grow. D&B has no clue how to compete with competition. There is no long term strategy, only ideas that are acted on with poor results at the expense of their sales team. Most managers couldn't do the job as sales reps, but promoted since they can't fill the positions. Moral is at an all time low.

    Advice to Senior ManagementClean house from top/down and bring in innovative people with technology skills. This regime is quickly sinking the once known leader in credit information. Create more products to sell so your sales team can grow the accounts.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Positive

    Senior Customer Consultant (Current Employee)
    Center Valley, PA

    ProsBenefits and pay are good.

    ConsSenior management is struggling with direction of company,

    Advice to Senior ManagementGet out of your own way.

    Yes, I would recommend this company to a friend

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    Micromanagement at Best

    NCA Representative (Former Employee)
    Center Valley, PA

    ProsIn Center Valley, there is a great cafeteria and nice buildings. The parking is also a plus. Coworkers are helpful. Some management is nice and qualified.

    ConsMicromanagement from Top-Down. Little advancement room. No separating work from personal life. Low Salary. There are underqualified managers. The D&B way is the only way to win. Every hour on the hour, you are measured by "Talk Time". Every hour on the hour, you are also measured by Sales Amount. D&B is about a quick sale, not customer satisfaction and retention. They are selling a product that is difficult to believe in even though they have extensive research backing them.

    Advice to Senior ManagementYour way doesn't always work best. Do not promote unqualified individuals. Accept that there is a separation between work and home life. Start honoring lunches, holidays, and an honest 8 hour work day.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    All that glitters is not gold

    Relationship Manager (Current Employee)
    Center Valley, PA

    ProsBrand name, known as strong provider within their market place

    ConsIncompetent managers who try to manage by intimidation and threats, work / life balance jargon they preach is not a priority as suggested.

    No, I would not recommend this company to a friend

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    Leadership develop is key but expect big changes to occur to every group annually

    Anonymous Employee (Current Employee)
    Center Valley, PA

    ProsThere is an extreme emphasis given to leadership development.

    Tuition reimbursement.

    An overall push to develop employee's skills who want to develop.

    ConsThere is a limit to some professional develop since jobs in this company are moving to other countries other then the United States. The company may be growing but it seams to be growing outside the United States.

    The company focuses on matching other companies in employee compensation instead of trying to distinguishing themselves from others.

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    If I didn't have job flexibility, I would have left a long time ago

    Project Manager (Current Employee)
    Center Valley, PA

    ProsJob Flexibility, work from home ability
    Autonomous work for the most part
    Average Commute

    ConsNo professional growth opportunities
    No mentoring/coaching of employees
    Low morale workplace
    Horrible turnover of Global Leadership Team - with the exception of the CEO, practically no one at the highest level, has been with D&B for more than 5 years! The company is 100+ years old!

    Advice to Senior ManagementUnderstand that Sales only comes from Relationships...learn that you need to be a steward of your customers' needs first, shareholders' pockets 2nd...
    Get some GLT Bench Strength and tenure...if there is any chance left.
    Realize that you have competent sales teams, but not competent leadership to guide them.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at D&B reviews and ratings in Center Valley, PA — including employee satisfaction and approval rating for D&B CEO Robert Carrigan. All 8 reviews posted anonymously by D&B employees.