D&B Reviews

Pros

Compensation very good and equal to the effort you put into working.
Work/Family Balance, flexible in most jobs with respect to working at home/vacation, etc...
Professionalism , Sales reps treated with respect.

Cons

Company is not focused on technology. They try but they have been slow to do most technology initiatives.
Internal pains like most companies...tons of support groups but sometimes they don't support what the needs are.

Advice to Senior Management

Invest more in technology. Promote from within. You have alot of talent inside the company. Seek feedback from employees about Product Development.

Pros

Independence, staff intelligence, quality products.

Cons

Arrogant top-sales leader. Product training was a bit disjointed.

Pros

veraiety, seeing the big picture

Cons

seeing only the big picture

Advice to Senior Management

the analysts are the face and body of the company. let them feel that way

Pros

Good people culture with long history

Cons

As with many big businesses, small offices were closed

Pros

Strong products to sell. Plenty of technical resources available to help out with demos, presentations, and moving the relationship forward. Venerable brand that most clients respect. Plenty of opportunity to make money and advance career forward. Very open culture that respects diversity of background and opinion.

Cons

Not all territories are created equal. Some accounts take years to turn-around relationship wise, yet you are expected to have a clear vision on every account and how they will double their spend with D&B. Of course, everyone wants more revenue, but sometimes the realities of the marketplace intervene. Expectations were occasionally unrealistic.

Advice to Senior Management

For senior management...stay aggressive, grow through timely and strategic acquisition (such as the Hoover's deal). For middle and area management...collaborate with your team members, and own all outcomes whether positive or negative.

Pros

good salary, good working environment, very friendly people. on occasions you have to work long hours but you are compensated for your efforts. excellent health scheme

Cons

you have to work longer hours than other companies, on occasions you are not heard for your ideas, sometimes not given opportunity to do exams

Advice to Senior Management

Listen more to your employees are they are able to provide some good advise as to run the business better

Pros

standard benefits are a plus

Cons

management as little respect for employees and customers - when senior management tells you to choose the numbers over intergrity there is a problem

Advice to Senior Management

Need to revamp and go back to basic of courtesy and respect for employees and clients

Pros

Great to work. Team members are always looking to help each other outh.

Cons

At times, Upper Management is sometimes disconnected

Advice to Senior Management

None

Pros

Excellent skill-set among senior mgmt. Highly competent and a great place to learn and improve your value to future employers should you leave the company.

Cons

Too much mgmt turn over is very stressful. Way too much change.

The short-term view makes long range planning non-existent.

Can not plan a long-term career with D&B and actually expect it to occur.

Advice to Senior Management

Look at the business from a long-range persoective and allow the executve leaders to plan for and manage to long-range goals. The short-term focus and staff turn over based on short-term results make the working environment unstable.

Pros

Good Compensation with a great benefits package.
Idea for traditional hunting salespeople.
Huge opportunities for those willing to relocate.

Cons

Historically numbers driven little concern for customer or relationship building.
Monopoly on business credit reporting in the US.
Institutional customers view D&B as a necessary evil.

Advice to Senior Management

Be more conservative in hiring and business forecasting. Understand that D&B no longer holds a monopoly on business credit information. Apply the same focus on customer relationships in private sector as you do to institutional and government customers.