D&B

  www.dnb.com
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D&B Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.9 221 reviews

86% Approve of the CEO

D&B President & CEO Robert Carrigan

Robert Carrigan

(14 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Smart and collaborative people trying to do the right thing, decent work life balance(in 23 reviews)

  • D&B had one of best work life balances which I have experienced in my career :)(in 18 reviews)


Cons
  • Because D&B is a huge company, implementing ideas or change can be difficult(in 24 reviews)

  • Senior management too focused on reaching their numbers(in 15 reviews)

221 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    Overall great experience, however corporate downsizing gutted the technical fulfillment team making things tough.

    Sales (Former Employee) Baltimore, MD

    ProsBest place for information bar none across the board....Risk Management, Sales & Marketing, Supply Chain Management. Even with the changes their data is still the most robust in the industry.

    ConsDownsizing had a negative affect on their most valuable asset which is their data and its integrity. Some of the enterprise solutions where hard value to communicate mainly due to high price tags. While worth it many companies still struggled with spending so much.

    Advice to Senior ManagementTry to better understand customer needs.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Positive

    Senior Customer Consultant (Current Employee) Center Valley, PA

    ProsBenefits and pay are good.

    ConsSenior management is struggling with direction of company,

    Advice to Senior ManagementGet out of your own way.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Interesting work, great people but lacking innovation and re-branding awareness.

    Relationship Manager (Current Employee) Washington, DC

    ProsExceptional colleagues, interesting and dynamic work Great opportunity for career advancement, education opportunities, and strong work life balance.

    ConsDisconnect with sales leadership and the front line, late to innovate, inept technology platforms. The company has lost its edge as a "sales organization" and needs to reinvigorate the sales force. Enagement scores are extremely low.

    Advice to Senior ManagementFocus strongly on innovation, employee engagement, internal and external communications. The predictive analytics recalibrations are being well received, however D&B's role in "big data" and "global analytics" is an internal vision that is lacking traction in the marketplace since the company hasn't traditionally played in that space. Senior leadership needs to ensure mid-level management is helping their front lines reinvent themselves and the customer base. Senior managment is extremely operational, introverted, and the culture has become pervasive.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    D&B Sinking Ship

    Account Manager (Current Employee) Center Valley, PA

    ProsCoworkers are the best part of working at D&B.

    ConsSenior Leadership has no idea how to turn things around. Corporate is striving to hold onto market share, but sales team is expected to grow. D&B has no clue how to compete with competition. There is no long term strategy, only ideas that are acted on with poor results at the expense of their sales team. Most managers couldn't do the job as sales reps, but promoted since they can't fill the positions. Moral is at an all time low.

    Advice to Senior ManagementClean house from top/down and bring in innovative people with technology skills. This regime is quickly sinking the once known leader in credit information. Create more products to sell so your sales team can grow the accounts.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Traditional corporate, focus on cost efficiencies

    Anonymous Employee (Current Employee) Short Hills, NJ

    ProsFamily atmosphere, dedicated employees, commitment to transform the business, passionate leaders at market and function level, underpenetrated in the marketplace

    ConsContinual reengineering puts employees always at unease during the annual cycle. Benefits are below market averages and at the moment the future leadership is unclear.

    Advice to Senior ManagementAllow some continuity so employees can focus on the current strategy

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

    1 person found this helpful  

    Good learning experience, bad top management

    Manager (Former Employee) Austin, TX

    ProsWorked in Hoover's Online division with some talented people. Definitely a learning experience, as we were able to identify and pursue challenges. Still friends with people I met there.

    ConsHeadquarters doesn't want Hoover's to succeed. It was better when D&B left Hoover's alone, but now they are actively working to undermine the work that takes place in Austin.

    Advice to Senior ManagementGet with the times. You need to look in the mirror, realize you are a dinosaur, and do something about it. You are surviving based on your past reputation.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    3 people found this helpful  

    Horrible work Environment, Can you say High School?

    Anonymous Employee (Former Employee) Short Hills, NJ

    ProsReasonable Pay. Guaranteed to get paid on time. Other than the "ok" pay, there was nothing good to say about this place. I dreaded waking up in the morning and heading to this dungeon.

    ConsNothing but gossip, meetings all day long with no outcome. People, from management down feed on gossip and don't do anything about the childish work environment. Surrounded by bullies who management are too afraid to reprimand. Management looked down on their staff as if they were peasants. They claim to be an equal opportunity employer but you can count the minority on one hand.

    Advice to Senior ManagementTake ownership on whats going on in your department. People are leaving the company left and right and it's because you aren't taking action. Act as a team and don't hand down your dirty work.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Micromanagement at Best

    NCA Representative (Former Employee) Center Valley, PA

    ProsIn Center Valley, there is a great cafeteria and nice buildings. The parking is also a plus. Coworkers are helpful. Some management is nice and qualified.

    ConsMicromanagement from Top-Down. Little advancement room. No separating work from personal life. Low Salary. There are underqualified managers. The D&B way is the only way to win. Every hour on the hour, you are measured by "Talk Time". Every hour on the hour, you are also measured by Sales Amount. D&B is about a quick sale, not customer satisfaction and retention. They are selling a product that is difficult to believe in even though they have extensive research backing them.

    Advice to Senior ManagementYour way doesn't always work best. Do not promote unqualified individuals. Accept that there is a separation between work and home life. Start honoring lunches, holidays, and an honest 8 hour work day.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Revolving Door

    Anonymous Employee (Former Employee)

    ProsVery relaxed and casual work environment.

    ConsManagement changes every couple of months if not faster.

    Advice to Senior ManagementCommit to your reporting structure for at least 1 year before making re-org changes again

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Intern

    Intern (Current Employee) New York, NY

    ProsWill be exposed to various departments and learn about the business structure of the company

    ConsFresh graduates will have a harder time in choosing the department you prefer.

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