D&B Reviews

Updated October 22, 2014
Updated October 22, 2014
234 Reviews
3.1
234 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
D&B President & CEO Robert Carrigan
Robert Carrigan
19 Ratings

Review Highlights

Pros
  • Smart and collaborative people trying to do the right thing, decent work life balance (in 23 reviews)

  • D&B had one of best work life balances which I have experienced in my career :) (in 18 reviews)


Cons
  • Because D&B is a huge company, implementing ideas or change can be difficult (in 25 reviews)

  • Senior management too focused on reaching their numbers (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Good place towork

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at D&B full-time

    Pros

    Good place to work and good people

    Cons

    Bad hours and travel frequently

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Best place I have worked so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Short Hills, NJ
    Current Employee - Anonymous Employee in Short Hills, NJ

    I have been working at D&B full-time (more than 3 years)

    Pros

    We have a new and growing management. The company is small in the big picture, but with growing technology and a fresh, new strategy, D&B is definitely going places. Excellent salaries, good benefits, and reward for work well-done. The new CEO Bob Carrigan is really determined to make this one of the best places to work, and I can clearly see the changes taking effect. Everything from simple aesthetic changes to where our vision, strategy, and product lines are progressing, this company is really beginning to move with the times, modernize, grow, globalize, and become everything one would want in a company. It is definitely an exciting time to be here!

    Cons

    More work-life balance would be nice. More work-from-home opportunity would be helpful.

    Advice to ManagementAdvice

    You are doing a wonderful job staying connected to your employees, keeping us informed of everything you are doing, and taking advice from each and every one of us. Keep it up, and I hope to see more wonderful things to come!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    This is the place for you if you like process over product and a 'CYA' culture...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Newark, NJ
    Current Employee - Sales Representative in Newark, NJ

    I have been working at D&B full-time (more than 10 years)

    Pros

    - a great legacy in b2b risk management; over 170-year history
    - recognizable brand worldwide
    - most likely still the best, most complete data set for both risk and marketing applications
    - brilliant people in Analytics dept (Paul Ballew and team are very bright and well-respected)

    Cons

    - unbelievably difficult to do the most simple tasks internally; ask a D&B rep for counts of businesses in a specific geo or industry...unless he/she has his/her own license to Hoovers, it will take a few days for the count request to be fulfilled by outsourced, offshore partner
    - don't ask for the back-office team to help unless you have internal forms signed and ready (who are we afraid of?)
    - keep trying to justify the same service for more money; clients sometimes feel like they are trapped and often push back

    Advice to ManagementAdvice

    Innovate and be flexible (NEED TO ADDRESS INTERNAL PROCESSES!); Clients - especially larger firms - are not impressed by the off-the-shelf products and are looking for ways to build D&B information into existing processes (To be fair, this is one of Bob Carrigan's points of emphasis, "...delivery content where and when they need it..."); bring people together to work on projects rather than to pat each others ego, i.e., great subject matter expertise, experience, and ideas that often take a back seat to academic discussions or presentations...to much talk and not enough roll-up-your-sleeves.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    It was a good company Friendly People

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at D&B

    Pros

    Good Work and family balance you can work from home one day a week. People are all friendly.

    Cons

    My department had no training program.

    Advice to ManagementAdvice

    Need to communicate more clearly and need more training.

    Recommends
    Approves of CEO
  6. 2 people found this helpful  

    Change for better times?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at D&B full-time (more than 5 years)

    Pros

    * good base salary
    * opportunity to earn extra money
    * good leasecar allowance
    * working with topsegment customers
    * freedom of doing your work where and whenever you want

    Cons

    * customer is clearly not focus #1, rather internal political games & people profiling
    * freedom of work comes with a price: you need to manager work/live balance otherwise you'll work 20hrs a day or more
    * In Europe very country focused instead of cross regional, although it might change

    Advice to ManagementAdvice

    So, the news CEO has chosen to change the way D&B acts in the market. Good to have finally a vision. However a US way of doing business might not work out as it should for Europe.

    The change needs strong senior management execution. Clearly this is not the case in Europe, yet.

    Put the customer first, unconditionally.
    Otherwise the customer puts D&B on second place...

    Recommends
    Negative Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Innovating Innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Short Hills, NJ
    Current Employee - Anonymous Employee in Short Hills, NJ

    I have been working at D&B full-time (more than an year)

    Pros

    Open Schedule, Family Friendly, Good People

    Cons

    lack of direction, lots of inflated strategy from C suite

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Despite over achieving results you may find yourself miserable.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at D&B

    Pros

    The pay is pretty good.

    Cons

    Management is toxic. Micro management to the nth degree.

    Advice to ManagementAdvice

    Let your folks work towards their goals not yours. Additionally, it's hard to do your job when you're spending most of your time doing busy work completing internal reports and redundant training programs to satisfy your boss rather than working hard for your revenue generating clients.

  9.  

    Consulted in Parsippany for 4 months

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Parsippany, NJ
    Former Employee - Senior Business Analyst in Parsippany, NJ

    I worked at D&B as a contractor (less than an year)

    Pros

    Friendly people, Good food, quieter atmosphere

    Cons

    Continued funding is a big problem for consultants.

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    unstable leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Short Hills, NJ
    Current Employee - Manager in Short Hills, NJ

    I have been working at D&B full-time (more than 10 years)

    Pros

    Very strong commitment to helping employees with life's problems.

    Cons

    Senior Managers are all new to the company and still do not understand our value propositions. Usually lays people off to cut costs when they don't make the revenue targets. Re-brands every few years instead of focusing on providing value to customers. Poor leadership in technology. Technology chases buzzwords rather than business solutions.

    Advice to ManagementAdvice

    Simplify our relationships with customers. There are too many options and pricing points when trying to establish a contract. Also, if you want to have independent developers code against the D&B services platform you need to roll out a comprehensive test database so that they do not need to sign contracts with us to see the data.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Contractor Experience

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - QA in Austin, TX
    Former Employee - QA in Austin, TX

    I worked at D&B as a contractor (more than an year)

    Pros

    Money good. Many good people, always willing to help.

    Cons

    One person doing the work of three. Unrealistic expectations.

    Advice to ManagementAdvice

    Need to be more knowledgeable in what is involved in producing a product. Managers need training in how to speak and treat employees. Management needs to realize that the quality of the product will determine its success.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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