D&B Reviews

Updated August 24, 2014
Updated August 24, 2014
227 Reviews
3.2
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
D&B President & CEO Robert Carrigan
Robert Carrigan
14 Ratings

Review Highlights

Pros
  • Smart and collaborative people trying to do the right thing, decent work life balance (in 23 reviews)

  • D&B had one of best work life balances which I have experienced in my career :) (in 18 reviews)


Cons
  • Because D&B is a huge company, implementing ideas or change can be difficult (in 24 reviews)

  • Senior management too focused on reaching their numbers (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall great experience, however corporate downsizing gutted the technical fulfillment team making things tough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Baltimore, MD
    Former Employee - Sales in Baltimore, MD

    I worked at D&B full-time for more than 5 years

    Pros

    Best place for information bar none across the board....Risk Management, Sales & Marketing, Supply Chain Management. Even with the changes their data is still the most robust in the industry.

    Cons

    Downsizing had a negative affect on their most valuable asset which is their data and its integrity. Some of the enterprise solutions where hard value to communicate mainly due to high price tags. While worth it many companies still struggled with spending so much.

    Advice to ManagementAdvice

    Try to better understand customer needs.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Interesting work, great people but lacking innovation and re-branding awareness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  Washington, DC
    Current Employee - Relationship Manager in Washington, DC

    I have been working at D&B full-time for more than 8 years

    Pros

    Exceptional colleagues, interesting and dynamic work Great opportunity for career advancement, education opportunities, and strong work life balance.

    Cons

    Disconnect with sales leadership and the front line, late to innovate, inept technology platforms. The company has lost its edge as a "sales organization" and needs to reinvigorate the sales force. Enagement scores are extremely low.

    Advice to ManagementAdvice

    Focus strongly on innovation, employee engagement, internal and external communications. The predictive analytics recalibrations are being well received, however D&B's role in "big data" and "global analytics" is an internal vision that is lacking traction in the marketplace since the company hasn't traditionally played in that space. Senior leadership needs to ensure mid-level management is helping their front lines reinvent themselves and the customer base. Senior managment is extremely operational, introverted, and the culture has become pervasive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good learning experience, bad top management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Austin, TX
    Former Employee - Manager in Austin, TX

    I worked at D&B full-time for more than 3 years

    Pros

    Worked in Hoover's Online division with some talented people. Definitely a learning experience, as we were able to identify and pursue challenges. Still friends with people I met there.

    Cons

    Headquarters doesn't want Hoover's to succeed. It was better when D&B left Hoover's alone, but now they are actively working to undermine the work that takes place in Austin.

    Advice to ManagementAdvice

    Get with the times. You need to look in the mirror, realize you are a dinosaur, and do something about it. You are surviving based on your past reputation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 3 people found this helpful  

    Horrible work Environment, Can you say High School?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Short Hills, NJ
    Former Employee - Anonymous Employee in Short Hills, NJ

    I worked at D&B full-time for less than a year

    Pros

    Reasonable Pay. Guaranteed to get paid on time. Other than the "ok" pay, there was nothing good to say about this place. I dreaded waking up in the morning and heading to this dungeon.

    Cons

    Nothing but gossip, meetings all day long with no outcome. People, from management down feed on gossip and don't do anything about the childish work environment. Surrounded by bullies who management are too afraid to reprimand. Management looked down on their staff as if they were peasants. They claim to be an equal opportunity employer but you can count the minority on one hand.

    Advice to ManagementAdvice

    Take ownership on whats going on in your department. People are leaving the company left and right and it's because you aren't taking action. Act as a team and don't hand down your dirty work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Micromanagement at Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NCA Representative  in  Center Valley, PA
    Former Employee - NCA Representative in Center Valley, PA

    I worked at D&B full-time for less than a year

    Pros

    In Center Valley, there is a great cafeteria and nice buildings. The parking is also a plus. Coworkers are helpful. Some management is nice and qualified.

    Cons

    Micromanagement from Top-Down. Little advancement room. No separating work from personal life. Low Salary. There are underqualified managers. The D&B way is the only way to win. Every hour on the hour, you are measured by "Talk Time". Every hour on the hour, you are also measured by Sales Amount. D&B is about a quick sale, not customer satisfaction and retention. They are selling a product that is difficult to believe in even though they have extensive research backing them.

    Advice to ManagementAdvice

    Your way doesn't always work best. Do not promote unqualified individuals. Accept that there is a separation between work and home life. Start honoring lunches, holidays, and an honest 8 hour work day.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at D&B full-time for more than a year

    Pros

    Very relaxed and casual work environment.

    Cons

    Management changes every couple of months if not faster.

    Advice to ManagementAdvice

    Commit to your reporting structure for at least 1 year before making re-org changes again

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  New York, NY
    Current Employee - Intern in New York, NY

    I have been working at D&B as an intern for less than a year

    Pros

    Will be exposed to various departments and learn about the business structure of the company

    Cons

    Fresh graduates will have a harder time in choosing the department you prefer.

  9. 1 person found this helpful  

    Meat Grinder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Account Acquisition Specialist  in  Greensboro, NC
    Former Employee - New Account Acquisition Specialist in Greensboro, NC

    I worked at D&B full-time for less than a year

    Pros

    most of the office personal was nice, I enjoyed my co-workers and direct supervisor

    Cons

    it is an awful inside sales job. The hand you recycled leads and complain when you cannot turn them into new sales. Most of the work is cold calling people who did not know their company had a business credit report then you over charge them for access to it.

    Advice to ManagementAdvice

    stop with the bad leads to the smile and dial factory floor. The training is awful, support non-existent, and yet it was presented, daily, as if it was the best thing since sliced bread

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Management is SHADY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at D&B full-time for more than 3 years

    Pros

    Salary was "ok", Benefits were "ok"

    Cons

    Management will lie to you...do as I say not as I do.

    Advice to ManagementAdvice

    Be accountable and don't throw your staff under the bus to save your own hide.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at D&B full-time for more than 3 years

    Pros

    There are some smart people

    Cons

    It's a big slow-moving company

    Advice to ManagementAdvice

    Get some good tech people at higher level

    Recommends
    Neutral Outlook
    Disapproves of CEO

Worked for D&B? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.