D&E Communications

www.decommunications.com
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D&E Communications Reviews

Updated September 25, 2014
Updated September 25, 2014
4 Reviews
3.6
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
James W. Morozzi
2 Ratings

Employee Reviews

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  1.  

    It was a great place to work, cutting edge company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Ephrata, PA
    Former Employee - IT Support in Ephrata, PA

    I worked at D&E Communications full-time (less than a year)

    Pros

    Training, office atmosphere, technology, benefits are the top Pro's. I worked independently but had assistance from team members.

    Cons

    Not a lot of room for advancement

    Advice to ManagementAdvice

    Not a lot of room for advancement

    Recommends
  2.  

    Good focus on customer support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Representative in Ephrata, PA
    Former Employee - Technical Support Representative in Ephrata, PA

    I worked at D&E Communications

    Pros

    D&E Communications was very customer oriented. As opposed to reviews about other providers as a tech support rep we were given virtually as much time as we needed to resolve customer's technical problems, whether it be an issue with DSL or with e-mail. Quality was definitely preferred over quantity. There was was usually adequate oversight but not overbearing oversight and it let different techs work to their strengths instead of enforcing one way to do things.

    Cons

    There were limited promotion opportunities. There was some favoritism by supervisors and management. Sometimes it felt that the office could have been run more efficiently.

    Advice to ManagementAdvice

    If the department had been run more efficiently, perhaps with a bit more oversight, the techs would have a more equal workload, some techs did a lot more work then others.

    Recommends
    Disapproves of CEO
  3.  

    This little sheep has lost its way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Ephrata, PA
    Current Employee - Anonymous Employee in Ephrata, PA

    I have been working at D&E Communications

    Pros

    This is a friendly place where its hard to fail or get fired and, no matter how much you disagree with the boss, you both keep it on an even keel and are still friends.

    Cons

    Revenues are going down because we have four full layers of the wrong management. No one seems to have the expertise required for their responsibiliities except a handful of people in Engineering and Finance.

    Advice to ManagementAdvice

    First, recognize that this is a small company and needs to have just 2 layers of management; CEO and functional heads. Second, realize its about competitive advantage and exceptional presentation. Look at SuperNet and the Lancaster CLEC and ask yourself why nothing since the merger has worked (Jazzd is just SuperNet with better broadband).

    Disapproves of CEO
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  5.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at D&E Communications

    Pros

    Good People, easy to get by

    Cons

    did not develop people very well. some weak members of upper managment

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    No opinion of CEO

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