DBS Bank

  www.dbs.com
  www.dbs.com

DBS Bank Reviews in Singapore, Singapore

Updated November 19, 2014
Updated November 19, 2014
199 Reviews
3.4
199 Reviews
Rating Trends

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Approve of CEO
DBS Bank Chief Executive Officer Piyush Gupta
Piyush Gupta
19 Ratings

Review Highlights

Pros
  • Work Life balance seems to depend on the individual (in 11 reviews)

  • good benefits, yearly allowances to visit attraction/gym (in 8 reviews)


Cons
  • relatively not easy to achieve work-life balance as the job needs great effort from employees (in 21 reviews)

  • No work life balance & long working hours (in 9 reviews)

More Highlights

92 Employee Reviews Back to all reviews

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  1.  

    Internship with DBS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Singapore (Singapore)
    Current Employee - Intern in Singapore (Singapore)

    I have been working at DBS Bank as an intern (less than an year)

    Pros

    DBS has a very nurturing culture where everyone constantly supports and motivates each other in whatever we do. There are also opportunities to speak to the senior management members to gather feedbacks to improve. There is also work life balance at work. It is definitely a good place to work in.

    Cons

    Depending on which department you are in, some roles require OT due to the urgency of the tasks on hand.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very Good Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Singapore (Singapore)
    Current Employee - Analyst in Singapore (Singapore)

    I have been working at DBS Bank full-time (less than an year)

    Pros

    Most of the staffs are happy and proud to be part of the family. This is important and great. They are knowledgable too.

    Cons

    Quite structured. Some people has the tendency to work longer than they are required.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not a bad place if you want a stable job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Singapore (Singapore)
    Former Employee - Product Manager in Singapore (Singapore)

    I worked at DBS Bank full-time (more than 3 years)

    Pros

    Good bonus, good trainings available, generally friendly culture

    Cons

    Strategy not aligned among different departments, not very innovative, every departments need to be working together to achieve common goal - therefore KPI across departments have to be aligned, middle management needs to be trained more how to lead their teams.

    Advice to ManagementAdvice

    Good strategies required buy in from everyone - from top to bottom.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    A good place to start your career, hard work is required of course, like everywhere u go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Risk in Singapore (Singapore)
    Current Employee - Credit Risk in Singapore (Singapore)

    I have been working at DBS Bank as a contractor (less than an year)

    Pros

    I am working there as a contract stuff, as i am still school, but from what i know of the company, from conversations with colleagues and understand of the company, it has good employee perks and organize many activities and events for staff to have a more well rounded life.

    Cons

    I am working here under contract and hence, the people are not as open to me. i do feel sad about that.

    Advice to ManagementAdvice

    Maybe contract staff should undergo certain initiation too, to feel more belonged.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great local bank to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Officer in Singapore (Singapore)
    Current Employee - Customer Service Officer in Singapore (Singapore)

    I have been working at DBS Bank full-time (less than an year)

    Pros

    - Compensation and benefits are reasonable
    - Working environment is decent
    - Work flow and processes are constantly changing and improving
    - Sufficient training provided

    Cons

    - Shift work
    - Difficulty in taking leave
    - KPI driven

    Advice to ManagementAdvice

    Simplify workflow and improve on long term career progression.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Interesting Opportunity to Redefine Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Singapore (Singapore)
    Current Employee - Vice President in Singapore (Singapore)

    I have been working at DBS Bank full-time (more than 10 years)

    Pros

    DBS may not be a big player on the regional or the global playing field, but this is not necessarily a bad thing. My sense is that the ambition of the Senior management team to reinvent banking provides employees who are willing to be pioneers, an opportunity to create a new model in Asian banking. In this size, the relatively small size and relatively flat structure are advantages. The bank has also recently revisited its core values and the new set of values seem sensible and resonate with staff. The environment is generally collegial.

    Cons

    The biggest challenge is dealing with legacy thinking (that DBS is the biggest bank in Singapore and can therefore rest on its laurels). This is particularly the case when trying to expand regionally. Taking what is working in Singapore, and assuming it will work in the region can sometimes be misleading.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in Singapore (Singapore)
    Current Employee - Senior Associate in Singapore (Singapore)

    I have been working at DBS Bank full-time (less than an year)

    Pros

    people generally are nice. but seems standoffish due to the culture. Top management and CEO seems to have good view and values as to the direction of the bank.

    Cons

    most banks have many systems to toggle between for BAU. but it is my honest opinion that DBS takes the crown for the most number of system that serves at most 2 purpose each. i need 17 systems for bau.. all on a 15 inch laptop.
    strong top management, weak mid management and unbalance ground staff. initiatives from top management makes sense and seems genuine in creating a good workplace and dependable bank. however, mid management either lack that foresight or are too busy in proving themselves that initiatives being cascaded down with very little effort in thoughts for the people on the ground. a team setup for a certain purpose is quickly overlooked about its objectives and overloaded due to poor management and planning.
    too many grey areas, archaic processes and systems. management too concern with pushing issues away and hover along the grey areas rather than embrace changes and acknowledge that its for the greater good to see every department as 1 bank rather than separate units.
    mid management are too busy with proving themselves and giving results with no concern to staff. they take everything on and just throw it downwards with no deep understanding on how they want things to work. they only want to see the end results. when feedback on said issues, they only know how to ask for numbers and stats. extremely narrow minded.
    lots of trainings and lofty ideas but none ive attended shows true reflection of management understanding what the real life is on the ground. when issues are brought up during trainings, trainers shrug and say speak to your manager. when you speak to your manager, they tell you not to get them in trouble. sure, CEO had invited people to contact him directly. but how many people are willing to disregard their livelihood and perhaps managers with good working relationships and contact the CEO directly.

    Advice to ManagementAdvice

    Q12 results - as far as i know, bad results are genuine but some good results were being threaten out of. your questions are ambiguous and does not reflect its true intent. most people do blindly as they find no meaning to the survey. you have failed in this.
    get your top management closer to the floor and find out what life is really like. take a leaf out of the show undercover boss. speak to ground staff and their immediate managers bypassing the mid management. interview them and ensure immunity during the interview. your goals of change and innovation and joyful banking should start from there.
    its great to be showing 17 quarters of growth and improvement... but do you know at what cost?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Lots of KPI to meet and non stop calls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Officer in Singapore (Singapore)
    Current Employee - Customer Service Officer in Singapore (Singapore)

    I have been working at DBS Bank full-time (less than an year)

    Pros

    Pay is quite decent, leave given amount looks good at the surface, some welfare given, close working relationship with superior and colleagues

    Cons

    Very challenging KPIs to meet, management only seem to be blinded by KPIs without knowing the issues on the ground, some processes too troublesome and only seem to make customer in a worse position than previously, leaving customer service officers to bear the brunt of their frustration. Slow to adapt to new technologies compared to competitors, impossible to take leave unless u apply a year in advance.

    Advice to ManagementAdvice

    Still have lots of room for improvement. High turnover is a clue that something is not working right.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Clear vision but will take time to realise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Singapore (Singapore)
    Current Employee - Associate in Singapore (Singapore)

    I have been working at DBS Bank full-time (more than an year)

    Pros

    Work life balance, compensation, clear leadership at top.

    Cons

    Can be somewhat hierarchical in the middle ranks.

    Advice to ManagementAdvice

    Speak to the employees below VP level to get a better understanding of how things work.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good prospect but not highest paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager in Singapore (Singapore)
    Current Employee - Relationship Manager in Singapore (Singapore)

    I have been working at DBS Bank full-time (more than an year)

    Pros

    Large customer based, learn the basics.

    Cons

    Very rigid, it is generally much stricter than other banks.

    Advice to ManagementAdvice

    Considering more opportunities given for promotion or management post rather than hiring people from outside.

    Recommends
    Positive Outlook
    Approves of CEO

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