DCM Telemarketing Reviews

Updated August 18, 2015
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  1. Supportive Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at DCM Telemarketing part-time

    Pros

    Supportive staff, contagious enthusiasm, solid training

    Cons

    somewhat noisy at busiest times, though to be expected


  2. Don't waste your time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Me Hi in New York, NY
    Former Employee - Me Hi in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at DCM Telemarketing part-time (Less than a year)

    Pros

    They let you make your own hours.

    Cons

    It is basically a dead end telemarketing job with bad leads. What you can expect is low pay, a mind-numbing job, and no room for advancement. If you don't like leaving your higher-level thinking skills at the front door and saying the same boring crap on the phone over and over again every day, then do not work here.

    Advice to Management

    Hire people fresh out of high school or people with blue-collar backgrounds. The more ignorant the employee, the easier they will be to shortchange and take advantage of.


  3. Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good company to work with .really great .good compensation and benefits .i like working here

    Cons

    need more salary. No fun no play


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  5. This is a dirty environment...Literally. It is also pays min wage.

    Current Employee - Caller in New York, NY
    Current Employee - Caller in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at DCM Telemarketing part-time (More than a year)

    Pros

    You can have a flexible schedule most times.

    Cons

    Hard work and min. wage. No matter what they say you can only make $9.00 per hr for the most part, unless they have a good campaign, then you can make $9.50.

    Advice to Management

    Clean-up and pay your callers enough money to get back and forth from work. Sadly, many people who can't find jobs in their chosen field are stuck doing jobs like this, but if you pay them better you are more likely to get better.


  6. Arts Organization Marketing, Fundraising, Development and Capital Campaigns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - On-Site Campaign Manager
    Former Employee - On-Site Campaign Manager
    Recommends
    Neutral Outlook

    I worked at DCM Telemarketing full-time (More than a year)

    Pros

    Good organization; great owner; nice people. They developed their own database system that provides real-time entering and reporting ability, clients and company can keep track of campaigns as they develop. They have a central national call center based in NYC.

    Cons

    Limited work availability; company took a hit with the "recession;" not as many on-site campaigns as before; managers base pay has been lowered; moderate commission structure.

    Advice to Management

    Get back to the basics by putting the client first and providing a great service. The rest will (eventually) fall into place.


  7. Helpful (1)

    Bad Leads = Low Income

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at DCM Telemarketing part-time (Less than a year)

    Pros

    Comfortable working environment, lunch area and flexible work schedules.

    Cons

    Consistently horrible leads means no chance to earn a decent living. Besides the low commission there are no other incentives to strive for. You can make over 400 calls a day and make contacts which are lucrative for the company but, not for you. Telemarketers here essentially become drones making hundreds of calls a day with little or no chance to call from good leads. There is only so much drive you can muster calling answering machines all day long before you lose steam.

    Advice to Management

    Give everyone a chance to use good leads once in a while to show how productive they can be. There should be more incentives here. How about the chance to earn $35 for every 50 contacts. There are a lot of talented sales people but, unless they have the tools they become nothing more than automatons.



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