DCM Telemarketing

  www.dcmtm.com
  www.dcmtm.com

DCM Telemarketing Reviews

Updated September 22, 2014
Updated September 22, 2014
2 Reviews
2.3
2 Reviews

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Employee Reviews

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  1.  

    Arts Organization Marketing, Fundraising, Development and Capital Campaigns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - On-Site Campaign Manager
    Former Employee - On-Site Campaign Manager

    I worked at DCM Telemarketing full-time (more than an year)

    Pros

    Good organization; great owner; nice people. They developed their own database system that provides real-time entering and reporting ability, clients and company can keep track of campaigns as they develop. They have a central national call center based in NYC.

    Cons

    Limited work availability; company took a hit with the "recession;" not as many on-site campaigns as before; managers base pay has been lowered; moderate commission structure.

    Advice to ManagementAdvice

    Get back to the basics by putting the client first and providing a great service. The rest will (eventually) fall into place.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Bad Leads = Low Income

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at DCM Telemarketing part-time (less than an year)

    Pros

    Comfortable working environment, lunch area and flexible work schedules.

    Cons

    Consistently horrible leads means no chance to earn a decent living. Besides the low commission there are no other incentives to strive for. You can make over 400 calls a day and make contacts which are lucrative for the company but, not for you. Telemarketers here essentially become drones making hundreds of calls a day with little or no chance to call from good leads. There is only so much drive you can muster calling answering machines all day long before you lose steam.

    Advice to ManagementAdvice

    Give everyone a chance to use good leads once in a while to show how productive they can be. There should be more incentives here. How about the chance to earn $35 for every 50 contacts. There are a lot of talented sales people but, unless they have the tools they become nothing more than automatons.

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