DDC Reviews

Updated July 25, 2015
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B.R. McConnon
15 Ratings

26 Employee Reviews

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  1. Good people overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Washington, DC
    Former Employee - Business Development in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DDC full-time (More than 3 years)

    Pros

    Nice folks who were generally smart, pro-active and able to work in a team environment.

    Cons

    The management team seemed indecisive and the promotion of young, unqualified people to positions of responsibility was ill-conceived.


  2. Never ceases to amaze

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Some great people, good location, casual dress.

    Cons

    Cut corners at every possible chance, do not invest in talent, every person is viewed as replaceable and their salaries therefore mirror that mindset, zero work life balance, zero employee appreciation (minus happy hours that hr throws for themselves).

    Advice to Management

    Reorganizations do not solve your problems. You have a morale problem that you need to address.


  3. Helpful (3)

    Creative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DDC (More than 8 years)

    Pros

    I liked most of my colleagues.

    Cons

    Poor communication and bad management.

    Advice to Management

    Listen to your employees


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  5. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at DDC full-time

    Pros

    Senior leadership cares a lot about their employees and are always willing to listen and see what can be done to make people's jobs better. Time off policies are very flexible, and having casual attire in the office is a big plus in my book!

    Cons

    They used to be in national harbor which was really terrible, but I've heard they moved to downtown DC, so that's probably a lot better now.


  6. Great for young professionals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DDC full-time (More than a year)

    Pros

    DDC is a great foot in the door for young professionals. Once you get into the company, it's very easy to move around and work with many areas. Promotions happen often. Benefits are great. Good insurance and vacation offerings.

    Cons

    Pay isn't market rate unless you are high up.

    Advice to Management

    Focus on the behind the scenes workers. Many of them make a huge difference in the company. Associates, assistants, etc.


  7. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly coworkers, casual dress, and a flexible work schedule with ability to work from home. The company attracts a young workforce and offers growth potential in areas that interest you. Certain departments can have a heavier workload than others. But overall a collaborative, fun environment filled with a lot of smart and motivated people.

    Cons

    DDC has gone through a great deal of changes. They have gone through a reorder, moved from National Harbor to Downtown, Washington, DC and rebranded the whole company. Although some have been adversely affected by such changes, I think DDC will continue to thrive in its new space.


  8. Helpful (6)

    Pay Attention to the Glassdoor reviews. This company will BURN YOU OUT. You've been warned. Stay away if you're smart.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relations in Washington, DC
    Current Employee - Client Relations in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DDC full-time (More than a year)

    Pros

    Casual dress. Non-client facing teams seem to retain a decent work life balance with set hours. Handful of great directors/leaders within the company. Nice location & office.Great place to come in as a AVP or VP. Anything lower...think twice.

    Cons

    DDC cares more about political connections than hiring the right people. No transparency. Be prepared to trade any idea of a work life balance for a heavy drinking problem. Kiss your social/family life goodbye. The only way I would recommend this job is if you are going to be in a department that is not client facing. And by all means... stay away from the digital department. Many in the company despises them because the department is run by inexperienced, disrespectful brats with ZERO leadership skills and very little oversight which is leading to heavy turnovers. Many departments work very long hours with no overtime pay or comp time. Pay is average to below average...unless you're a AVP or VP.

    Advice to Management

    Revaluate each department. It's time to clean house. You will never be able to retain good quality, hard working people as long as you value BS talkers with political connections over strong workers. There is high turnover in certain departments for a good reason. Some people barely have work while others are drowning. Stop protecting the people who are running the company into the ground. What good is new business/clients if you can't keep retain adequate people to get the job done? DDC could be great, but not in the direction it is currently heading. For that reason, I will be leaving as soon as an opportunity presents itself.


  9. Helpful (4)

    Working as a support analyst at DDC? Prepare for a stressful environment and unreasonable expectations.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Analyst in Oxon Hill, MD
    Former Employee - Applications Support Analyst in Oxon Hill, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DDC full-time (More than a year)

    Pros

    Benefits were Good. Pay was decent as well, but only because I was in a position to leverage it.

    Cons

    For this position you will be expected to juggle long term work, short term work, being continually available to answer the phone to take new requests, all while having to time track every single little thing you do. Some of the requests have strict timelines associated with them, so be prepared to stop what you're currently working on to placate another client that demands their work be completed within the next half-hour. The account directors (or AVPs as they're called now) you will be working with have no clue on how to properly document and send requests to the support team. Expect to spend extra time actually gathering client requirements and documenting these request yourself instead of immediately starting work on the deliverable, because AVPs are resistant to submitting a ticket with the proper details. If DDC can get away with paying a support analyst peanuts they will. If you have good html, content management, and customer service experience I would demand no less than $50,000 (minimum). Even that amount is questionable with what stress you'll have to deal with. The work can be extremely unbalanced at times and unreasonable expectations will be placed on you. You will be judged purely on metrics with none of the context behind those metrics considered. The management I was working under were passive aggressive and only cared about making themselves look good. I felt more like I was tool then part of an actual team while working at DDC Advocacy.

    Advice to Management

    Get a better understanding of the day to day challenges the support team for this company goes though, how the workload can be better balanced, and why other departments refuse to adopt processes that would be more efficient for getting deliverables to your clients in a timely and consistent manner. The high turn over rate (Three support analysts are gone this year in case you weren't counting) should suggest there's an obvious problem.


  10. Helpful (3)

    No development, no growth, and no hope for improvement -- unless you're a VP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DDC full-time (More than 3 years)

    Pros

    Business casual dress, flexible work from home/telecommuting options, good benefits plans, (not salary, but insurance, etc.) and metro-accessible.

    Cons

    There is no work/life balance and no reward or incentive for the extra time and energy necessary to do the job. Worse, pay is salaried and not close to market rate and there is no over-time. Inconsistent expectations across the organization reward poor performance from staff with political connections. Some account/political personnel are belligerent and unprofessional and HR is not empowered to address those issues. Advancement and career development are not possible save for senior staff and management. The organization resists process and defined responsibilities to protect ill-defined account team responsibilities.

    Advice to Management

    Stop confusing a new face or an "extensive" resume with a big Rolodex for change -- people enact change, but organizations and institutions keep it in place and enforce it. Similarly, establish processes and actually stick to them. Stop reorganizing every three months and enforce defined policy. Hold "senior-level" account team personnel accountable for poor client relationship management and impacts to other client work. Offer job training and employee development opportunities. Build an organization in which people other than managers and VPs can be promoted or grow beyond their role. Foster positive intra-team communications and interactions and punish abusive behavior.


  11. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at DDC full-time

    Pros

    Cool Work culture for young professional

    Cons

    Pay not market rate, hence a little frustrating.

    Advice to Management

    I have no advice for management.



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