DFC Global Reviews

Updated March 12, 2015
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3.0
16 Reviews
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Bob Stefanowski
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Employee Reviews

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  1. Good money and steady work, terrible business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Database Administrator in Berwyn, PA
    Former Contractor - Database Administrator in Berwyn, PA

    I worked at DFC Global as a contractor (more than a year)

    Pros

    Liked the work, location and nature of technical involvement.
    Kept me busy and was close to my home.

    Cons

    Horrible business model, payday lending is very predatory

    Advice to ManagementAdvice

    Don't treat IT staff like used toilet paper, people actually liked working there
    and did a great job. They threw IT staff to the street in the blink of an eye to
    save a quarter.

    Doesn't Recommend
    Negative Outlook
  2. The worst company I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at DFC Global

    Pros

    Working with the customers and building ongoing relationships with them

    Cons

    Nothing works, equipment very outdated, District Manager was horrible.

    Advice to ManagementAdvice

    GET BETTER DISTRICT MANAGERS, NEED A NEW TRAINING PROGRAM, MORE PEOPLE, AND SUPPORT

    Doesn't Recommend
    Negative Outlook
  3. Heading in the right direction, but rest of organization not ready to be a 'real' company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Berwyn, PA
    Former Employee - Anonymous Employee in Berwyn, PA

    I worked at DFC Global full-time

    Pros

    Good IT management team, a lot of collective experience

    Cons

    Losing people at a steady clip, and a lot of these people are 'the good people' not the dead wood

    Advice to ManagementAdvice

    It's no longer 1995 (or even 2005), your approach to things like 'work from home' is outdated. Your approach is creating (or created?) a culture of clock watchers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Fast growing public company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFC Global full-time

    Pros

    International, customer service oriented. Great place for ex -military. Good benefits

    Cons

    Limited opportunity for internal growth or training. Mainly hire from outside. Communication lacking.

    Advice to ManagementAdvice

    Nothing to provide that you should not already know.

    Recommends
    Neutral Outlook
  6. A great place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ

    I worked at DFC Global

    Pros

    The manager I had was the best. This company also recognizes its employees with employee appreciation week and christmas party. It is a fun place to work and meet new people

    Cons

    This place does not pay enough for all of the work they do. When I worked there I did so much and put up with so much from the customers that I know I was very underpaid

    Advice to ManagementAdvice

    Don' worry so much on making the Managment in P.A so happy. Focus more on the customers

    Recommends
  7. Challenging, very interesting opportunity to develop professional and international business minded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Madrid (Spain)
    Current Employee - Project Manager in Madrid (Spain)

    I have been working at DFC Global full-time (more than a year)

    Pros

    Great support from managers, allow to make mistakes and hold accountable for success. Distance work, sometimes from home is appreciated.

    Cons

    For some manager the salary does not matches the level of responsibility.

    Advice to ManagementAdvice

    Thanks for the great support and opportunities for developing professional skills. Think that in the long run you get what you pay for, and it wold make sense to develop compensation schemes that will retain valuable employees. If you look around you will see that "the good ones" leave after some time.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Excellent place to work, rich leadership, supportive and guiding mentoring, I love to work here!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager

    I have been working at DFC Global full-time (more than a year)

    Pros

    Open-mind culture, room for active participation, innovation is rewarded and welcome

    Cons

    Time schedules can be tiring due to differences in timezones if you work in a managerial position

    Advice to ManagementAdvice

    Focus a bit (currently inexistent) on perks and bonus as means to motivate profesional engagement and improve results. You will see what motivated people can do. Average reward cultivates average performers.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Clueless top management, huge egos at the top all squabbling for position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFC Global

    Pros

    Nice people in mid-lower management

    Cons

    Too many huge egos, too little financial services experience.

    Advice to ManagementAdvice

    The constant power battles at the top need to stop.

  10. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Vancouver, BC (Canada)
    Former Employee - Branch Manager in Vancouver, BC (Canada)

    I worked at DFC Global full-time (more than a year)

    Pros

    Work with great part-time people who are just trying to get by. They did pay the MSP for only working 20 hours, this was okay.

    Cons

    Some leaders I found to be very good and others were simply horrible. It all starts at the top and rolls down. It also sucks having to take money from those on CPP....like they are already not broke enough.

    Advice to ManagementAdvice

    Ask for more frontline opinions and trust they know your customers better than you think they do.

    Doesn't Recommend
    Negative Outlook
  11. Demoralizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFC Global

    Pros

    The pay was better than average for the area.

    Cons

    Negative atmosphere, lack of recognition, lack of development

    Doesn't Recommend

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