DFC Global Reviews

Updated August 23, 2015
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2.6
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Tom Burns
2 Ratings

6 Employee Reviews

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  1. Historically lots of opportunites but culture at an all time low

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Positions - 3+ Years In UK in London, England (UK)
    Former Employee - Various Positions - 3+ Years In UK in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DFC Global full-time (More than 3 years)

    Pros

    Various development opportunities (at least prior to 2014) Interesting sector/products Great team spirit below senior management level

    Cons

    Constant kneejerk reactions and reprioritisations Staff not valued since private equity takeover - redundancies, office closures, stress levels... Some members of senior management paid for 'nothing' roles

    Advice to Management

    Consultants and agencies can't solve all problems. Stop thinking short-term and communicate strategies to the wider business.


  2. Poor communication

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Glasgow, Scotland (UK)
    Former Employee - Branch Manager in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFC Global full-time (More than 3 years)

    Pros

    Not a bad salary. If you are doing well and working hard minimun DM visits.

    Cons

    A very cliquie ridden company. Bosses have their favourites and they take over quickly. Pressure to achieve far to many KPI results. No bonus or pay increase for store managers in a long time.

    Advice to Management

    DM should have to spend time processing all customer transactions to have an idea of how long they takte and the process involved instead of moaning about errors when they have no idea about the steps involved. Its fine knowing the process from training documents but actually doing the transactions makes it come together and will stop silly moans


  3. Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in London, England (UK)
    Former Employee - Developer in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DFC Global (More than a year)

    Pros

    Lots of activities to develop learning new methodologies.

    Cons

    After regulations there was no direction from business.

    Advice to Management

    Get business sorted.


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  5. Clueless top management, huge egos at the top all squabbling for position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people in mid-lower management

    Cons

    Too many huge egos, too little financial services experience.

    Advice to Management

    The constant power battles at the top need to stop.


  6. Made to work in ways that were not customer, but profit centric

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Head in Nottingham, England (UK)
    Former Employee - Department Head in Nottingham, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's easy to shine or keep up as many of the staff lack basic business skills - right up the ladder

    Cons

    Profit is the only focus and the profit gets paid to a small number of people. In a year when record profits arrived, staff got a 2% pay rise, but the UK MDis reputed to have earned $1m according to reports on the net...

    Advice to Management

    If you plan and actually have, and share a 5 year plan, customers might feature as being important and so prop depuis be proud of best they do


  7. Helpful (1)

    Rapidly Expanding Company with Good Prospects for Growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nottingham, England (UK)
    Current Employee - Anonymous Employee in Nottingham, England (UK)
    Recommends
    Approves of CEO

    Pros

    Expansions bring with it good opportunities for personal development and also travel internationally. There is minimal management interference in your day-to-day work load and you just left to 'get on with it'. While this may not suit most people it is a refreshing change for me.

    Cons

    Legislative changes may kerb the current business model and things cold change overnight.

    Advice to Management

    Less meetings....more doings.....



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