DFS Group

  www.dfsgalleria.com
  www.dfsgalleria.com

DFS Group Reviews

Updated December 6, 2014
Updated December 6, 2014
46 Reviews
3.6
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
3 Ratings

Employee Reviews

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  1.  

    Great people to work with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFS Group

    Pros

    International experience, luxury brands, positive work environment, compensation

    Cons

    Systems are antiquated, merchandising team is under resourced.

  2. 1 person found this helpful  

    Excellent employer that delivers what it promises

    Former Employee - Management Trainee in Honolulu, HI
    Former Employee - Management Trainee in Honolulu, HI

    I worked at DFS Group full-time (less than an year)

    Pros

    Strong focus on development of staff in terms of skill sets and career progression. Great family environment to work in, where there is a strong emphasis on teamwork. Management walk the talk with their actions when it comes to practicing the 7 values of the company.

    Cons

    Irregular hours unlike your usual 9-5, Monday to Friday work week. This means some personal sacrifices in terms your own social engagements will have to be made.

  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Merchandise Manager
    Former Employee - Assistant Merchandise Manager

    I worked at DFS Group full-time (more than 8 years)

    Pros

    Pay is very competitive with growth opportunities.

    Cons

    Managers may know how to run a business; but need guidance on how to manage people.

    Advice to ManagementAdvice

    Provide training on people management skills.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI

    I worked at DFS Group full-time (more than an year)

    Pros

    profitable company! great benefits! great location!

    Cons

    Low morale among staff due to management not working as a team.
    Management does not motivate staff. VeryTop Heavy.

    Advice to ManagementAdvice

    IF YOU CAN'T TREAT PEOPLE WELL, HOW DO EXPECT TO HAVE EXCEPTIONAL RESULTS.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Rewarding yet frustrating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Planner in San Francisco, CA
    Former Employee - Associate Planner in San Francisco, CA

    I worked at DFS Group full-time (more than 3 years)

    Pros

    A true luxury global retailer. You will learn so much about the complexities of doing business internationally - from cultural nuances to demographic preferences.

    Cons

    As a subsidiary of LVMH, it felt like everything was driven by meeting shareholder expectations, whether or not it was realistic for the company.

    Advice to ManagementAdvice

    Recognize and reward your key talent. Hire people, especially in the planning world. More often than not, teams are extremely lean causing people to burn out rather quickly.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    luxury customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI

    I have been working at DFS Group

    Pros

    have the luxury working environment

    Cons

    thinks creatively to gain more business

    Recommends
    No opinion of CEO
  8. 1 person found this helpful  

    A good trave retail company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Brand Manager in Los Angeles, CA
    Current Employee - Brand Manager in Los Angeles, CA

    I have been working at DFS Group

    Pros

    Good Benefits
    A Chance to wear various hats and learn several parts of the travel retail business
    Friendly people
    opportunities for open feedback
    Nice work atmosphere

    Cons

    Top down organization
    results vs. people oriented culture
    complicated communication procedures
    e-mail oriented communication
    feedback not always considered because of top down organization
    Mission statement is hypocritical

    Advice to ManagementAdvice

    When employees speak, please listen and action

    Recommends
    No opinion of CEO
  9.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at DFS Group

    Pros

    The company has good people to work with.

    Cons

    Due to the structure of the company, employees often need to deal with the time difference between US and Asia.

    Advice to ManagementAdvice

    The communications provided by the top management is always straight forward.

    No opinion of CEO
  10.  

    MA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Merchandise Assistant in San Francisco, CA
    Former Employee - Merchandise Assistant in San Francisco, CA

    I worked at DFS Group

    Pros

    -great benefits, good work environment, good life work balance

    Cons

    - minimal growth opportunities for entry level positions

    Advice to ManagementAdvice

    Review the MT program and consider who you let in and why.

    Approves of CEO
  11.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group

    Pros

    Great company culture. Very smart enthusiastic people. Opportunity to directly impact business and have great exposure to many markets.

    Cons

    Lots of political infighting at senior management level. Lack of clear direction from senior managers. Extremely heavy workload with piles of projects that are all urgent. Poor systems for managing business.

    Advice to ManagementAdvice

    Take an in-depth look at workloads across the company from multiple view points. When strategies are announced have the support behind them to make it successful. Focus more on growing existing operations and less on expansion. Make a decision and execute it consistently across the company.

    Recommends
    Negative Outlook
    No opinion of CEO

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