DFW International Airport

  www.dfwairport.com
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DFW International Airport Reviews

Updated August 30, 2014
Updated August 30, 2014
37 Reviews

2.6
37 Reviews
Rating Trends

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Sean Donahue
6 Ratings

Employee Reviews

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  1.  

    Get what you put into it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFW International Airport full-time for less than a year

    Pros

    Benefits, wellness incentives, tuition reimbursement, vacation and sick leave are generous. Departments vary but most seem to care about their employees and invest in their future.

    Cons

    Company has a lot of tenured employees that often hinders upward growth. Very hierarchical in nature. It's a public entity so pay is not always as much as private sector but is still competitive to the market for most positions.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A good company, with good people and a mostly sound infrastructure. Management could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  DFW, TX
    Former Employee - Intern in DFW, TX

    I worked at DFW International Airport part-time for more than 3 years

    Pros

    - Good medical benefits
    - Great people
    - Steady work and very low risk of layoff due to it being American Airlines' major hub
    - Progressive outlook in developing and growing the airport's business ventures and being very conscientious about preserving the surrounding physical environment.
    - Great internship programs (when offered)
    - Time off for those who are "tenured" or have more than 5 - 10 years with the airport

    Cons

    Some of the departments are saddled with terrible executives. As with any major corporation, there are executives who simply have no business holding that title. How they obtained such rank is up for debate, but this isn't necessarily indicative of the entire company. I have witnessed such incompetence personally in the department I worked in, as well as confirmations of other terrible execs from a relative who has worked there for more than 15 years; this can create a very tense environment where execs are little "dictators" and people are constantly afraid of falling out of favor with the exec.

    Advice to ManagementAdvice

    Be EXTREMELY careful in choosing effective and fair individuals for leadership positions; perhaps have better leadership training and closely evaluate and monitor department heads to make sure that they are not abusing their position of authority; Have a better system of advertising available positions to the public.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Would not have accepted this job if I knew then what I know now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting/Finance  in  DFW, TX
    Current Employee - Accounting/Finance in DFW, TX

    I have been working at DFW International Airport full-time for less than a year

    Pros

    Easy commute
    Live Well Center
    Time off with pay is better then most places for newer employees

    Cons

    Boring!!! In my role I have 4 hours of actual work to complete in a 40 hour week. I spend the rest of my time looking for things to stay busy. I have a college education and previous management experience yet I spend the bulk of my day doing low level tasks just to stay busy.

    There are no advancement opportunities because so many of the old timers are holding out until they are able to retire leaving no room for those with better skills and experience to take over. I get the feeling most people would have quit a long time ago if it wasn't for the pensions that DFW used to offer. On the bright side they no longer offer pensions and since I am a newer employee leaving will be an easy option.

    Advice to ManagementAdvice

    Act more like a for profit company. Reduce excessive staffing, have the best person for a job instead of promoting based on tenure, etc.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Pleasant place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Estimator  in  DFW, TX
    Current Employee - Estimator in DFW, TX

    I have been working at DFW International Airport full-time for less than a year

    Pros

    Workable with Coworkers and Managers. There is growth opportunity.

    Cons

    The fact that the airport is outside the city center and from most suburban areas the commute is too far.

    Advice to ManagementAdvice

    Continue to more diversification.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Rewarding leaders, while screwing front line employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  DFW, TX
    Current Employee - Administrative Assistant in DFW, TX

    I have been working at DFW International Airport full-time for more than 5 years

    Pros

    Rewards such as vacation time and sick leave are generous compared to other employers

    Cons

    Supervion are not held accountable and in fact are placed above employees, financially the airport is doing well, it was just posted DFW hit some financial marks never seen in their history. Shortly afterwards it announced that raises would not even keep pace with inflation, raises will be capped at 3%, which entails most of the people will get 2.5%. Then the airport stated healthcare would rise 3.5%. For an organization doing so well they are always finding ways to take away from employees. This is probably so the executives can receive a bonus on cutting cost.

    Advice to ManagementAdvice

    Better treatment of employees, maybe come down off the pedestal and work with employees for a day to see what its like to get treated like trash. I would imagine it would be unpleasant and serve as a wake up.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Typical Government Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at DFW International Airport full-time for less than a year

    Pros

    The pay here is extremely well, if not a bit over paid for experience and production.

    Cons

    Where do I begin:

    This is a government agency and the employee turnover is extremely low among those that still have a pension. Upper management is not interested in developing their teams. The executive staff is mostly interested in themselves and traveling while it produces no value for the organization. Go to CBS DFW and search for DFW. The executives routinely travel in business class around the world.

    There are not budgets, at best. The airport is investing in new refreshing terminals. The project is significantly over budget, however, no one seems to be held responsible for the lack of accountability.

    The new CEO brought in hopes of change, but that does not appear to be happening. We hoped that the CEO would overall the structure and personal down to the manager level. Nothing has happened.

    Advice to ManagementAdvice

    Clean house. It is obvious that Sr Management is only out for themselves. This has led to a debilitating lack of trust and has absolutely halted any organization development and grow community value. There are great employees in the wings, but they are suppressed due to the governmental structure.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    The most unprofessional poorly run organization I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DFW International Airport full-time

    Pros

    Wellness incentive rewards for employees who participate in the program.

    Cons

    Hierarchy structure that borders on the absurd with self-inflated executive team that act like they are above reproach due to the quasi-governmental status of the airport. Managers who can seldom be found who take excessive liberties with personal time and leisure. Divisiveness and excessive politics. A very small minded organization despite its large economic structure in the DFW area.

    Advice to ManagementAdvice

    Make changes from the top down and recruit better educated professional team.

    Doesn't Recommend
    No opinion of CEO
  9.  

    10% do 98% of the work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department  in  DFW, TX
    Former Employee - IT Department in DFW, TX

    I worked at DFW International Airport full-time for more than 3 years

    Pros

    flexible schedules, ability to slack

    Cons

    managers don't enforce accountability so no one takes ownership. problems are top down. If you work ethic don't work here!

    Advice to ManagementAdvice

    we're all grownups, expect accountability

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Might be a decent place for an individual who has retired from some other employer to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Dallas, TX
    Current Employee - Anonymous in Dallas, TX

    I have been working at DFW International Airport full-time for more than a year

    Pros

    The airports financial state is very good, there is an onsite gym for employees who work 9-5pm hours. Health benefits are so so, definitely not the worst. Stable employment.

    Cons

    The airport likes to constantly say they value the employee, however when the time arrives to prove this theory the airport fails miserably. Human resources back managers 99% of the time when legitimate issues with an employee come up. As most have mentioned in reviews promoting within the organization are lackluster to say the least. The individuals who do get promoted are the absolute worst choices.

    The airport is always sending management to classes in hopes to increase employee engagement, along with several employee surveys, yet the airport leadership fails to understand why numbers reflect so poorly.

    There is so many things that are swept under the rug at DFW such as racial inequalities, sexual harassments, embezzlement, among numerous other poor business practices.

    Advice to ManagementAdvice

    The consensus among many is that the current management is severely corrupt, empowered, untouchable, as well as uncaring. Therefor it is doubtful to make progress in turning this employer around for the better. Some hold out hope that the new CEO Sean Donohue will prove otherwise, here's hoping.

    A serious evaluation on the functionality, as well as cost/benefit of Human Resources needs to be implemented. It is absolutely useless to the employees, only useful for supervision level up.

    I'm glad to read others reviews on the same opinions most have of working here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Interesting opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFW International Airport full-time

    Pros

    Excellent projects. Great training and the ability to contribute if liked by management.

    Cons

    Government-like environment. Employees are affraid. It is becoming a witch hunt environment. People are concerned that their job will impacted by the new CEO.

    Advice to ManagementAdvice

    Be more inclusive.

    Recommends
    Neutral Outlook

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