DHI Mortgage

  www.dhimortgage.com
  www.dhimortgage.com
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DHI Mortgage Reviews

Updated August 31, 2014
Updated August 31, 2014
13 Reviews
1.9
13 Reviews
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Randy Present
7 Ratings

Employee Reviews

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  1.  

    Horrible environment & morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Processor  in  Dallas, TX
    Current Employee - Loan Processor in Dallas, TX

    I have been working at DHI Mortgage full-time for more than a year

    Pros

    There are not a lot of positives to report. They do have a few good people working for them - none of which are related to hortons.

    Cons

    Sweat shop environment. No consideration at all to employees personal life or personal time. Mandatory OT is constant. Pay is low to average at best. Raises are VERY selectively given. Management belittles & grills employees for any mistakes made. Work load is totally unreasonable. Upper management family members are treated with kid gloves & promoted quickly & easily. Constant micromanagement - in excess of 25 emails a day telling you what to do. Multiple emails from different management levels on the exact same thing daily. Consistent veiled threats of being fired. People fired for no real reason other than mgmt not liking the person. Ridiculous number of meetings. Mgmt lies to employees about big & small things.

    Advice to ManagementAdvice

    None.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great company as long as you stay in your lane.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor  in  Austin, TX
    Former Employee - Loan Processor in Austin, TX

    I worked at DHI Mortgage full-time for more than a year

    Pros

    There are a lot of positives about this company and I will say it starts with the other employees. Great workers from top to bottom and willing to help if you're willing to try. Work hard and do what is asked and the opportunities will come.

    Cons

    As in any company there are cons. There are a select few who have been there so long that if you challenge them you're almost committing career suicide. Also they do promote team activities but having too much personality is an issue to. Walk away from you desk is ok but being gone for more than you alloyed time is not ok. There are also gossip circles so avoid that.

    Advice to ManagementAdvice

    If I could give advice to Management it would be to don't always believe the things some tenured people say. Tenured people will say whatever they need to not lose the security their job brings them. You have bright young talent and that shouldn't be lost because they are not tenured.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company, Bad Upper Management/Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at DHI Mortgage full-time for more than a year

    Pros

    Overall the company has the right intentions, but is not good at implementing the right solutions. The benefits are good. If upper management was re-structured and some of the family ties were severed the company would be a much better place to work.

    Cons

    Upper Management does not listen to the employees. There is nepotism throughout the company. There is a lot of gossip and high school drama within the departments. The managers do not communicate effectively with each other and are not able to take constructive feedback for the betterment of the company. Training and updated training manuals are lacking in most departments. There is a lack of urgency and follow-through throughout the company.

    Advice to ManagementAdvice

    If employee's voice concern, address it. Utilize employees ideas and advise them on why or why not the ideas may work and expected timeline of completion. Do not treat employees with family at the company different than other employees. Management should find a way to solve the gossip and negativity issues within the departments. Each Department should have a trainer to maintain and create training material for new and existing employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Great builder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DHI Mortgage full-time for more than 3 years

    Pros

    Excellent pay,bonus, allows work from home when needed

    Cons

    mandatory overtime for underwriters, racist management team

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worst company to work for - ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at DHI Mortgage full-time for more than 3 years

    Pros

    To get a paycheck and gain experience

    Cons

    No leadership, micro-managers, no work/life balance, horrible time off policy (they give you a hard time when you request vacation or PTO), department manager sits in her office and doesn't talk to ANYONE, no paid overtime but work load keeps increasing so you end up working OT for free. I will never refer this company to a friend.

    Advice to ManagementAdvice

    Employees are not just a name or face - we have a life too. Please don't make it so hard for us to request and get approved time off. Work load is extremely heavy, so when we ask for OT - please don't put us through the wringer before maybe approving it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Grunt  in  Austin, TX
    Former Employee - Office Grunt in Austin, TX

    I worked at DHI Mortgage full-time for more than 5 years

    Pros

    There are no pros to working there.

    Cons

    They don't give raises. No performance or cost of living raises ever. Not even at your annual review. And you can't even negotiate your starting salary when first hired. The working environment is horrible. Most of the people working there hate it but do it because they need the job. The managers are condescending and force events on the employees. They will find any reason to get rid of someone who has been there for years because they are done with them. They can hire a new person for cheaper. I hated it there and would never ever go back. If you are not a yes person and do exactly what they say and keep your mouth shut then you won't last long.

    Advice to ManagementAdvice

    Hire managers who aren't rude, condescending, who don't belittle their employees, who actually listen, who care and who don't just force change on their employees without actually knowing what all the job is, and who aren't total jerks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Review of Loan Processor position at DHI Mortgage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time  in  Fort Worth, TX
    Current Employee - Full Time in Fort Worth, TX

    I have been working at DHI Mortgage full-time for more than a year

    Pros

    I love working with the customers and helping them purchase a new home, that is the best part of this position.

    Cons

    The company overall is a good company; however the management in my area could use improvement. They offered very little training, other than web based training and the communication is non existent until something goes wrong. Management seems to talk "at" you when trying to reiterate or explain important information; they do not talk "to" you. At that point when something does goes wrong the communication is very negative; there is no positive feedback only negative reinforcement. I have been with this company for over a year and have yet to feel welcome here. I am a very easy going person and have been told I have an agreeable personality. I have never experienced this attitude at any place I ever worked. Management definitely does not promote a friendly work environment.

    Advice to ManagementAdvice

    Create a friendly work environment where all the employees feel welcome and generally accepted. Do not go to happy hour after hours with only certain co-workers and exclude others.If others do not wish to go out after work hours; allow them the opportunity to politely say no; but don't purposefully exclude them. Also, do not allow negative employees to gossip about others whom they do not know.Always allow your employees to feel uninhibited to ask questions; do not make them feel stupid if there is something they are sure of. Do not ignore certain employees yet take the time to talk to others that they know a little better; say good morning to everyone.
    The web base training (while good in itself and necessary) is not always going to be adequate.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Slave Drivers-Beware of the Regional Processing Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Processor  in  Austin, TX
    Current Employee - Loan Processor in Austin, TX

    I have been working at DHI Mortgage full-time for more than a year

    Pros

    There are no pros working here. It's a very negative and sad working environment.

    Cons

    Bosses are horrible and do not train you, the benefits suck for the first two years because it's a high deductible plan, managers also sleep and party with their employees, and when you call HR to complain they do nothing. The worst part of all is they give you too much work and make you work OT BUT THEY DON'T PAY YOU!.

    Advice to ManagementAdvice

    Quit making your employees work OT for free. If they had a better HR Dept. that heard and worked with employees things could be different.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Have their own office culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DHI Mortgage

    Pros

    they are laid back and chil

    Cons

    there are some poltics in there that dont fit every type of personality

    Advice to ManagementAdvice

    be more proactive and postive

  11.  

    DHI pushes ethical boundaries to the limit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Dallas, TX
    Former Employee - Underwriter in Dallas, TX

    I worked at DHI Mortgage full-time for more than 3 years

    Pros

    The money. For underwriting at least, they pay well however that definately comes at a price. No one would work here if they didn't pay well.

    Cons

    Nepitism runs absolutely rampant through the builder, contractors and of course at the Lender as well. If the loan officer and/or sale rep is a "Horton", married to one, or "involved" with one, they will pretty much get their way whether the loan truly qualifies or not. ANY guideline that is a "gray area" or at the discretion of the u/w will basically be determined in favor of approval, whether it should or not. Any risk factor that AUS cannot read is not even worth mentioning because it will be "overlooked". Companies like this will eventually lead to legislation that makes it illegal for builders to have their own lenders. When that happens, this lender will be a text book example of why. Get used to overtime and working weekends. Your personal life means absolutely nothing when turn times or number of closed loans are involved. You will be expected and frequently required to work way above and beyond the intial expectations that you are told in the hiring and training process. One Dallas area office pays their processors very little and expects way more out of them than their pay justifies. They start most of them out in the 30k range which as you can imagine, leads to absolutely horrible processing quality and multiple resubmissions to you as the underwriter. In fairness, any decent processor wouldn't even walk through the door for 30k a year so they get what they pay for. Unfortunately that burden falls onto the u/w's shoulders to pick up the slack.

    Advice to ManagementAdvice

    Well, you are owned by the builder who already has no problem taking advantage of customers by building poor quality homes for top dollar so even if a manager wanted to make improvements, they would just end up getting themselves fired. My advice to management (the few that are not married to someone at the builder) would be to ride the gravy train while you can and just find a new job when you can't take it anymore. Hire MORE employees so you don't burn out the ones you have who (for now) are hanging in there. Overtime is nice but seeing your spouse and kids at night means a lot more to most of us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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