DHL Express

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  www.dhl.com/en/express.html

DHL Express Reviews in Miami-Fort Lauderdale, FL

288 Reviews
3.2
288 Reviews
Rating Trends

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Approve of CEO
DHL Express CEO Ken Allen
Ken Allen
119 Ratings

Review Highlights

Pros
  • good pay, vacation, work-life balance, office culture (in 11 reviews)

  • A bit old world - but working environment will always be congenial - never be harsh (in 12 reviews)


Cons
  • work-life balance, outdated internal systems, just not an efficient company (in 14 reviews)

  • Other than my ratings for senior management, my opinions are based on the US office (in 17 reviews)

More Highlights

14 Employee Reviews Back to all reviews

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  1.  

    Never a Dull Moment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Plantation, FL
    Former Employee - Senior Manager in Plantation, FL

    I worked at DHL Express full-time (more than 10 years)

    Pros

    Support and investment in the gold-standard DHL brand by Deutsche Post continues to bode well for the organization's global growth and expansion in most all facets of the supply-chain equation. It's a challenging and fast-paced work environment, yet old-fashioned teamwork and camaraderie between front-line staff and middle management gets amazing things accomplished, again and again. Grace under pressure is a benchmark for DHL employees.

    Cons

    Vision and strategies within DHL business units often differs at a street-level versus what executive management touts. Ambiguous and conflicting messages frequently result in erratic synergy and missed opportunities providing clients with 'one-stop shopping' for all their global supply-chain needs. This frequently plays havoc with the consistency of expectations and results, for internal and external clients alike.

    Advice to ManagementAdvice

    Focus on, and maximize the core strengths and competencies of the various DHL business units versus each trying to be everything to every client, which is redundant and counter productive.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    feedback on the current employee benefits offered in Florida

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Analyst in Plantation, FL
    Current Employee - Senior Finance Analyst in Plantation, FL

    I have been working at DHL Express full-time (more than 8 years)

    Pros

    DHL benefits are average to good and compensation is average

    Cons

    too many different levels of coverage offered causing confusion, pension plan benefits were taken away, demonstrating no loyalty

    Advice to ManagementAdvice

    to retain employees you should look at the benefits offered and understand what employees want to be offered as current or future employees

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    The US company is fantastic, however it is crippled by poor senior management from Germany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plantation, FL
    Former Employee - Anonymous Employee in Plantation, FL

    I worked at DHL Express full-time (more than 5 years)

    Pros

    Great team spirit. Fantastic senior management committed to it's employees. Great work/life balance where many colleagues actually spend personal time together outside of the office. I miss our soccer team. Rapid and meaningful career advancement for top performers with international opportunities for those who could be itnerested.

    Cons

    Having to answer to a German parent with senior management overly/only concerned with personal agenda. Other than my ratings for senior management, my opinions are based on the US office. Sadly, the "real" senior management are in Germany and having worked there as an expat for 3 years, it's clear the US is the black sheep of the family and management there prefers to raise their personal stock than address corporate issues.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    hectic, but good, somewhat disappointing, frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Plantation, FL
    Current Employee - Project Manager in Plantation, FL

    I have been working at DHL Express full-time (more than 8 years)

    Pros

    I believe it to be the best service, in spite of it's shortcomings.

    Cons

    old systems and no use of strategic data.

    Advice to ManagementAdvice

    invest in technology

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Personality of departments vary greatly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at DHL Express full-time (more than an year)

    Pros

    Well known brand
    Some people are really nice to work with; if you get in the right group be grateful and you should like it

    Cons

    heavy politics and favoritism
    some people are really mean spirited and their misery enjoys company
    confrontation is a sport
    being busy is often confused with being productive
    no teams, just groups of people

    Advice to ManagementAdvice

    compete against the competition

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    No Future in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Employee Specialist, Development in Fort Lauderdale, FL
    Current Employee - Employee Specialist, Development in Fort Lauderdale, FL

    I have been working at DHL Express

    Pros

    Right place at a low lentry level position
    No carrer development

    Cons

    No carrier development
    No long term future

    Doesn't Recommend
    No opinion of CEO
  8.  

    Job was exciting, challenging and demanding. A true professional experience with a talented multinational company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Market Intelligence Analyst in Plantation, FL
    Former Employee - Market Intelligence Analyst in Plantation, FL

    I worked at DHL Express

    Pros

    International Business Atmosphere.
    Entrepreneur environment and do it yourself attitude for on the job activities.
    Global multinational company with communication at all levels of the organization.

    Cons

    Salary and Compensation not as good as rival companies within same industry.
    Limited training and skills development courses.
    Not enough work life balance. Expected to work between 50-60 hours per week.

    Advice to ManagementAdvice

    Further promote organizational culture and establish employer expectations within this cultural identity.

    Intensify employee training and development of soft skills.

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Downsizing means the best have gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Plantation, FL
    Former Employee - Anonymous Employee in Plantation, FL

    I worked at DHL Express

    Pros

    Corporate salary structure
    Annual bonuses
    Decent office environment and equipment
    Resources

    Cons

    Good people left
    Promotions based on politics, not accomplishments
    Benefits were getting progressively worse

    Advice to ManagementAdvice

    Do something about the morale!

    Doesn't Recommend
    Disapproves of CEO
  10.  

    DHL Express USA went bankrupt and is struggling to keep its international operations in the USA.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Compensation Analyst - Sales in Plantation, FL
    Former Employee - Compensation Analyst - Sales in Plantation, FL

    I worked at DHL Express

    Pros

    Global Company, presence in all continents. The biggest (and only) reall Pro that I had was that HQ are close to my home).

    Cons

    Did not received a performance review during my three years there. HR Directors and VP were always secretive, doors behind. People is more focused on to the basics at getting the job done than on building real foundations for DHL to stand in the US market. The promotion scale is strongly based on the "who do you know" rule rather than on any real performance.

    Advice to ManagementAdvice

    - Executives: Stop going on vacation! You spent 4 weeks/year on company paid vacactions on average but really take twice as much without reporting that.
    - Directors: Focus on the people at the company, not only on the golf match against your peers or VPs at jacaranda lakes!.
    - Managers and Analysts: Stop the practice of "anything goes" when it is about climbing the corporate ladder by backstabbing your coworkers!

    Doesn't Recommend
    Disapproves of CEO
  11.  

    DHL Express (US)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director in Fort Lauderdale, FL
    Former Employee - Director in Fort Lauderdale, FL

    I worked at DHL Express

    Pros

    Large Global company with job opportunities around the world. Main office in Europe continues to develop leading technlogy and is a leader in green programs. Leading logistics company in the World.

    Cons

    United States operations have experienced financial challenges in the past 4 to 5 years. DHL has downsized it;s United States operations to focus on their core business of international shipping. The downsizing in the United States will limit job opportunities and career advancement for several years.

    Advice to ManagementAdvice

    Continue to focus on the core business of international shipping and be the premier provider for this service in the United States. Continue to right size the US operations to develop a stable structure and grow through normal business growth.

    Doesn't Recommend
    No opinion of CEO

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