DIRECTV Reviews

Updated April 8, 2015
2 reviews filtered by
  • Minneapolis-St. Paul, MN Area
  • Any Job Title
2.6
2 Reviews
Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
0 Ratings

2 Employee Reviews

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  1. Called a Tech Administrator, really a underpaid Lvl 2 CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Administrator Lvl I in Eden Prairie, MN
    Current Employee - Technical Administrator Lvl I in Eden Prairie, MN

    I have been working at DIRECTV (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Free Directv subscription, We, at least my department, have a say so in our hours/days worked

    Cons

    At least at the Multiband division of DirecTV, they expect Tech Support to upsell the clients as to purchasing faster speeds when they call in to state their internet services is down

    Advice to Management

    Hire some more people for Sales and Services Help Desks and let Tech Support be a true Tech Support department.

  2. Helpful (1)

    somewhat enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DirecTv Install Technician in Minneapolis, MN
    Current Employee - DirecTv Install Technician in Minneapolis, MN

    I have been working at DIRECTV full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Customer interaction was often good. Hours often flew by. A lot of outdoor work.

    Cons

    Long hours, 12+ a day is not uncommon. Occasionally dirty, some things are very repetitive.

    Advice to Management

    Shorten the hours, go to 2 shifts.

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