DIRECTV Reviews

Updated March 31, 2015
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3.4
681 Reviews
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DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
378 Ratings

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)

Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time (more than 3 years)

    Pros

    Good pay, good benefits, feel like I am valued and feel like I am part of something good. Good opportunity for growth.

    Cons

    Not much to put here. Sometimes management gets overwhelmed and employees can feel lost.

    Advice to ManagementAdvice

    Keep employees up to speed, if you agree to a business direction then stick with it, empower your employees more if they feel in control they are more likely to perform better.

    Recommends
    Positive Outlook
    Approves of CEO
  2. They were a decent big corporation to work for.

    Former Employee - Team Leader
    Former Employee - Team Leader

    I worked at DIRECTV full-time (more than 3 years)

    Pros

    Great benefits and compensation. Lots of opportunity to grow and advance.

    Cons

    It is a corporation so there is not any sense of family or belonging. There is no escaping the rules and regulations.

    Advice to ManagementAdvice

    Introduce change more tactfully when it negatively impacts your people.

  3. 3 people found this helpful

    I work For Directv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support- DIRECTV in Tulsa, OK
    Current Employee - Technical Support- DIRECTV in Tulsa, OK

    I have been working at DIRECTV

    Pros

    The training course they put the CSR Techs through has been modified, they spent 7 weeks getting us ready for the floor and helping us along. Great benefits and wonderful opportunities.

    Cons

    The training needed to focus more on all types of learning styles and not just one. I didn't like how the in-class instructer wasn't taking the time to think of other learning styles. She focused more on the "Presenting the information and where to find it" types but left the visual learners in the dust.

    Advice to ManagementAdvice

    Work on changing the instructors versatility and flex to include more then 1 learning style

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company! Working on products impacting loads of people. Potentially more opportunities with ATT on board!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in El Segundo, CA
    Former Employee - Program Manager in El Segundo, CA

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    Great work - life balance, Time off policies increases with experience. Flexible environment.

    Cons

    Large company with multi-different groups sometimes with overlapping responsibilities. it can create some political situation but typical for a company this size.

    Advice to ManagementAdvice

    Streamline the organization!

    Recommends
    Positive Outlook
    Approves of CEO
  6. Sweat factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr3 in Huntington, WV
    Former Employee - Csr3 in Huntington, WV

    I worked at DIRECTV

    Pros

    Bonuses are really big and nice

    Cons

    Managers will ride you hard

    Advice to ManagementAdvice

    Be nicer to your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Fun and fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    Good pay, good bonus structure, friendly management and Co workers

    Cons

    Turnover rate, lack of training on every product, strict schedule with shorter breaks

    Advice to ManagementAdvice

    Do not let AT&T merger change directvs way of doing things. The best part of the company is that upper management seems to value their employees and that is rare nowadays

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Great Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    Recognizes top employees, rewards for good performance, encourages personal development.

    Cons

    Senior Level Executives are not on the same page and this results in constant restructuring and leaves many without a job.

    Advice to ManagementAdvice

    Work together for success. Employees are people and people are invaluable to your companies success.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Good industry knowledge but pick the right team to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    Good industry knowledge. Opportunities to work on different technologies.

    Cons

    Difficult to move up in the organization; unless you find an advocate for you in your organization.

    Advice to ManagementAdvice

    Adopt a 360 degree review for everyone in the organization. There are several managers who should not be in a management role but there is no one to check their capability to manage. A manager's manager only wants to make sure he is made to look good by his/her direct report.

    Doesn't Recommend
    Approves of CEO
  10. Great summer internship program.

    Current Employee - Intern in El Segundo, CA
    Current Employee - Intern in El Segundo, CA

    I have been working at DIRECTV

    Pros

    Great internship . Many activities throughout the summer. You really get to learn about the company and they make you feel like a valued employee instead of just an intern. Great hourly pay.

    Cons

    Day to day activities really depend on your manager. Some interns had daily tasks while other just sat around and surfed the internet.

    Advice to ManagementAdvice

    Great program. Great experience. Great company. Keep up the good work and you'll continue to attract top talent.

  11. Fun Job, fast paced, Teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Huntsville, AL
    Current Employee - Team Leader in Huntsville, AL

    I have been working at DIRECTV

    Pros

    Good Pay, Great Benefits, Always changing

    Cons

    Leadership, Policies, Shifts, People, time

    Recommends
    Positive Outlook
    Approves of CEO

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