DIRECTV Reviews

Updated April 16, 2015
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3.4
695 Reviews
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Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
381 Ratings

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)

Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Pros and Cons

Employee Reviews

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  1. Media Prep 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Smart, professional environment in a solid industry.

    Cons

    Sometimes you run into the typical large company red tape.

    Advice to Management

    Navigate the changing marketplace best you can.

  2. Installer/Service Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pay, Independent work, benefits, they supply tools and van

    Cons

    extensive driving, long hours, piece rate

  3. Operations Staff Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer IV in Los Angeles, CA
    Current Employee - Staff Engineer IV in Los Angeles, CA

    I have been working at DIRECTV full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    DirecTV has a good compensation package which includes good benefits for the employee and his family along with free DirecTV.

    Cons

    DirecTV has a long ways to come when it comes to IT based production. With the merger to AT&T looming ahead things are a bit chaotic.

    Advice to Management

    I don't have any advice to give the upper management here for DIRECTV. Just listen to your employees and try to give them the tools they need to succeed.

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  5. Great job for the right person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support- DIRECTV in Missoula, MT
    Former Employee - Technical Support- DIRECTV in Missoula, MT

    I worked at DIRECTV full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, hours, benefits. Great people, excellent management. Easy to move up career-wise and

    Cons

    Not for the sensitive or weak at heart (I am both). You will occasionally get those mean customers.

    Advice to Management

    There's honestly nothing I can think of! It's a great job if you're up for it.

  6. Good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Network Architect in El Segundo, CA
    Former Intern - Network Architect in El Segundo, CA

    I worked at DIRECTV as an intern (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great location, good people, fun events

    Cons

    Sometimes they were a little disorganized

    Advice to Management

    Find a better way to schedule meetings.

  7. Good place to work, great benefits/incentive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Retention Agent in Boise, ID
    Former Employee - Customer Retention Agent in Boise, ID

    I worked at DIRECTV full-time (more than a year)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    my direct supervisor, benefits, incentive, perks, gym, cafeteria, retirement, pension

    Cons

    satellite tv is expensive and a dying industry. people want to stream inexpensive services. directv is way too expensive for what it is, very hard to retain clients.

    Advice to Management

    get on board with what people want.

  8. Helpful (1)

    DIRECTV is a stable and responsible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Los Angeles, CA
    Current Employee - Senior Project Manager in Los Angeles, CA

    I have been working at DIRECTV

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Employees receive the perk of free DIRECTV with all premium channels. Employees with plugin vehicles get to charge for free (Currently only 8 spaces)

    Cons

    Telecommuting is not an option in certain teams

  9. Helpful (1)

    Great experience! Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company offers fair pay and exceptional benefits including: health coverage, ample time off, and opportunities for advancement. Communication of job responsibilities and training are exceptional. Overall it is a great place to work that I recommend often to others.

    Cons

    There are some opportunities in choosing the right people for management and support positions. Many times it is based more on tenure than true qualifications for specific positions. There is a clique environment that needs to be broken among some leadership that will allow more qualified and articulate leaders to emerge.

    Advice to Management

    Take a step back and create a more professional work environment. It is important to have a great atmosphere, but it is also important to provide a professional work environment that encourages upward movement of qualified employees. Enforce a stricter dress code and remove some of the distractions from the call floor such as loud music.

  10. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    company encourages mobility to different groups, competitive, challenging

    Cons

    schedule driven, usually ends up in stress to accomplish goals.

  11. Great company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, good benefits, feel like I am valued and feel like I am part of something good. Good opportunity for growth.

    Cons

    Not much to put here. Sometimes management gets overwhelmed and employees can feel lost.

    Advice to Management

    Keep employees up to speed, if you agree to a business direction then stick with it, empower your employees more if they feel in control they are more likely to perform better.

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