DIRECTV Reviews

Updated May 5, 2015
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3.4
719 Reviews
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Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
390 Ratings

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)

Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in New York, NY
    Current Employee - Program Manager in New York, NY

    I have been working at DIRECTV full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fair pay for hard work. Nice people and excellent higher management.

    Cons

    Departments operate in silos which can make things challenging from a communication perspective.

    Advice to Management

    Continue treating people fairly and rewarding hard work and good behavior.

  2. installer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work and environment

    Cons

    None to mention I always enjoyed it

  3. VOD Test Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at DIRECTV as a contractor

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work environment is very relaxed. As long as you get your work done management doesn't hassle you. Management values employees input and makes changes based on their suggestions.

    Cons

    Some people take advantage of management's hands off approach.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. CRG CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Directv pays well and the take care of there employees. .benefits includes on site free gym and commission as well as gift give aways

    Cons

    You have to make sure that you can handle upset customers and keep certain performance number to standard or you could lose ur job

  6. Helpful (1)

    overall good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Retention Agent in Huntsville, AL
    Former Employee - Customer Retention Agent in Huntsville, AL

    I worked at DIRECTV full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great incentives along with great pay and the benefits were super also the work environment was good they also gave great training to prepare you for what was to come when you got on a phone

    Cons

    Leadership sometimes wasn't available also they to me care more about the company and their policy more than the agent and our well-being

    Advice to Management

    Listen to your agents more and be more caring towards specific situations and also stand up for your good agents that work butt off

  7. Director - product management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very smart people, aligned in the vision to create exceptional customer experiences in video

    Cons

    Very political, delivery teams are over subscribed, key functions don't work. Severe micromanagement at the executive levels

  8. Satellite Installation Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Pros

    Great Benefits Loving company just all around good things

    Cons

    Don't really have nun bad to say about its a job

    Advice to Management

    Go for it working is always a mind thing

  9. GREAT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Huntington, WV
    Current Employee - Anonymous Employee in Huntington, WV

    I have been working at DIRECTV (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Makes you feel like part of the family

    Cons

    Back to Back calls makes it Rough

    Advice to Management

    three 15 breaks would be nice

  10. Great company to work for, if you impress the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Austin, TX
    Former Employee - AREA SALES MANAGER in Austin, TX

    I worked at DIRECTV full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, good culture and all the perks of working for a big company. When the company is doing well, they tend to share the wealth with the others.

    Cons

    I can't speak for all areas of the company, but within the sales division there seemed to be various "cliques" and groups that formed within upper management. If you happened to not be a part of these, or happened to make a bad impression on the wrong person, it was very difficult to get back in their good graces. There are many long time employees who simply found a way to work the system that weren't exactly better than those that went before or those that got let go.

    When sales are slumping, they put a lot of pressure on the team, even for those that may have uncontrollable circumstances that explain their lack of performance.

    Advice to Management

    Listen to the people in the field. There may be a real reason things aren't working.

  11. On Air producer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Content Producer in Los Angeles, CA
    Former Freelancer - Content Producer in Los Angeles, CA

    I worked at DIRECTV (More than a year)

    Pros

    Great company to work for. Good people, good pay and benefits.

    Cons

    No a lot of room to grow.

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