DIRECTV Reviews

Pros

Younger company, lots of dedicated hard workers

Cons

Stressful and overworked org in ops

Pros

good pay good medical and vision benefits

Cons

goals are constantly being changed on a whim

Advice to Senior Management

stop changing things so much

Pros

great products and services make it special

Cons

need to focus on existing customers, we tend to focus on new business and our customer service could be better. Overall people want to provide the best possible service internally and externally

Pros

Company cares about its employees and a lot of opportunity to advance from within. Always changing so there is never a chance to get bored with what you are doing.

Cons

Some call types do not have as much flexibility in scheduling as others.
Occurences for unplanned absences/running late do not give you much wiggle room for emergencies.

Advice to Senior Management

More flexibility for students; permanent part time for different levels of employment not just entry level call types (BGI, TEC)

Pros

Great product, brand awareness, leadership position in industry, leverage in the market and company resources are all to be admired. The future prospects remain bright and the company has major firepower to make some opportunistic deals.

Cons

The company has become very process oriented at a time when creativity and innovation is crucial to maintaining dominant position. HR now play too big a role.

Advice to Senior Management

The brand campaign is getting tedious and needs fresh approach. Acquisition targets are out there and the company has the cash to make some aggressive moves to ensure leadership position.

Pros

Decent work/lift balance.
technology is great

Cons

horrible management and leadership
salary and benefits are very bad
not a lot of advancement for your career

Pros

-meet a lot of people from different backgrounds
-relaxed environment

Cons

-no transparency from senior management
-changes made seemingly without thought to lower employees

Advice to Senior Management

Make your workers feel appreciated.

Pros

Free DIRECTV, technology is a key business driver. Excellent brand recognition, talented people. Move towards Internet facing products is exciting. New CEO has an approach of inclusion for other non revenue producing departments.

Cons

Lack of flexible work scheduling depending on department. Campus and facilities are sub par although plans to upgrade are in the works.

Advice to Senior Management

More flexible work scheduling, maybe 9/80 and telecommuting with wider adoption throughout the company. Some of the old Hughes folks need to go.

Pros

fee like an energetic company. A lot of staffs are young

Cons

salaries and benefits are not impressive

Pros

It' a pay check and they have good benefits.

Cons

Low pay, high stress. Promotions occur by who you know, not what you do.

Advice to Senior Management

Get some Education