DIRECTV Reviews

Updated March 25, 2015
677 reviews filtered by
  • Any Location
  • Any Job Title
3.4
677 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
375 Ratings

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)

Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful

    I work For Directv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support- DIRECTV in Tulsa, OK
    Current Employee - Technical Support- DIRECTV in Tulsa, OK

    I have been working at DIRECTV

    Pros

    The training course they put the CSR Techs through has been modified, they spent 7 weeks getting us ready for the floor and helping us along. Great benefits and wonderful opportunities.

    Cons

    The training needed to focus more on all types of learning styles and not just one. I didn't like how the in-class instructer wasn't taking the time to think of other learning styles. She focused more on the "Presenting the information and where to find it" types but left the visual learners in the dust.

    Advice to ManagementAdvice

    Work on changing the instructors versatility and flex to include more then 1 learning style

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Great Company! Working on products impacting loads of people. Potentially more opportunities with ATT on board!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in El Segundo, CA
    Former Employee - Program Manager in El Segundo, CA

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    Great work - life balance, Time off policies increases with experience. Flexible environment.

    Cons

    Large company with multi-different groups sometimes with overlapping responsibilities. it can create some political situation but typical for a company this size.

    Advice to ManagementAdvice

    Streamline the organization!

    Recommends
    Positive Outlook
    Approves of CEO
  3. Fun and fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    Good pay, good bonus structure, friendly management and Co workers

    Cons

    Turnover rate, lack of training on every product, strict schedule with shorter breaks

    Advice to ManagementAdvice

    Do not let AT&T merger change directvs way of doing things. The best part of the company is that upper management seems to value their employees and that is rare nowadays

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    Recognizes top employees, rewards for good performance, encourages personal development.

    Cons

    Senior Level Executives are not on the same page and this results in constant restructuring and leaves many without a job.

    Advice to ManagementAdvice

    Work together for success. Employees are people and people are invaluable to your companies success.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Great summer internship program.

    Current Employee - Intern in El Segundo, CA
    Current Employee - Intern in El Segundo, CA

    I have been working at DIRECTV

    Pros

    Great internship . Many activities throughout the summer. You really get to learn about the company and they make you feel like a valued employee instead of just an intern. Great hourly pay.

    Cons

    Day to day activities really depend on your manager. Some interns had daily tasks while other just sat around and surfed the internet.

    Advice to ManagementAdvice

    Great program. Great experience. Great company. Keep up the good work and you'll continue to attract top talent.

  7. Fun Job, fast paced, Teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Huntsville, AL
    Current Employee - Team Leader in Huntsville, AL

    I have been working at DIRECTV

    Pros

    Good Pay, Great Benefits, Always changing

    Cons

    Leadership, Policies, Shifts, People, time

    Recommends
    Positive Outlook
    Approves of CEO
  8. Too many ideas, not enough action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    Talked a good talk that created optimism....

    Cons

    There were so many initiatives, no one knew which end was up....

    Advice to ManagementAdvice

    Have a plan.....

    Doesn't Recommend
  9. Call center Team Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Team Leader in Tulsa, OK
    Current Employee - Call Center Team Leader in Tulsa, OK

    I have been working at DIRECTV full-time (more than 10 years)

    Pros

    Steady pay and decent benefits

    Cons

    Hard to move up past Team Leader unless friends with management

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Good Way to Start Off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    A Strong company that should not be going anywhere. They offer very solid benefits. Competitive workplace. Complimentary DirecTV.

    Cons

    A decently long commute for me. The competitive workplace may not suit everyone, but it certainly fosters growth in an individual.

    Advice to ManagementAdvice

    Perhaps take more time in the beginning to make sure your employees are good to go before cutting them loose, I had a couple of colleagues that were struggling a bit.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Switching back and forth with 20 different programs is very much a poor programing issue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pocatello, ID
    Current Employee - Customer Service Representative in Pocatello, ID

    I have been working at DIRECTV

    Pros

    Better then fast food pay

    Cons

    Your life has very little free time with family

    Advice to ManagementAdvice

    To explain things better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at DIRECTV? Share Your Experiences

DIRECTV

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.