DIRECTV

  www.directv.com
  www.directv.com

DIRECTV Reviews

Updated November 26, 2014
Updated November 26, 2014
601 Reviews
3.3
601 Reviews
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Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
338 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)


Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    POTENTIAL FOR EMPLOYER EXCELLENCE SQUANDERED BY ARROGANCE AND GREED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services Technician in Los Angeles, CA
    Former Employee - Technical Services Technician in Los Angeles, CA

    I worked at DIRECTV full-time (more than 8 years)

    Pros

    1) The (meager) checks don't bounce. (But you virtually always receive the paper ones later than their designated pay date. This is one of several examples of Management knowing the right thing to do and intentionally choosing NOT to do it.)

    2) To supplement below-fair market wages, (dwindling) benefits are provided.

    3) The work is interesting and may even be fulfilling if you can parry what seems like the relentless effort of Management to make it tedious.

    4) Everyone is REQUIRED to behave civilly in interactions with others. This is a major provision, since civility seems to be contrary to the first nature of a significant number of people here.

    Cons

    1) Even with huge and steadily-growing profits, the greedy, megalomaniacal Management continually requires more and more work from fewer people, while simultaneously whittling away at wages, benefits, and perquisites that those people have long had.

    2) Favoritism, cronyism, and nepotism have ramped up, in recent years, to the point where they have become the only way to advance. Consequently, Management's people-managing skills are nil. To them, positions of authority are merely places from which to comfort their friends and afflict their 'enemies'.

    3) As a rule, the functions in the company that people are chosen for have a direct correlation with the dominant uninformed stereotypes about the race, ethnicity, age, gender, etc. that those people are identified with. As a rule, within each functional group, women are subordinate to men. The height to which you rise in the company depends heavily on this. For most positions of power or privilege, the best person, as gleaned from Management's ultimate choices, is VIRTUALLY ALWAYS the most-Nordic-looking of available males who speak English without a foreign accent. From a look at the results, it's apparent that Management has a social agenda that rivals or exceeds its business agenda. In an official declaration, it came as close to saying that it does as it probably thought it could without leaving itself legally exposed. And an evaluation of the output of many of those chosen supports the perception that Management cares more about WHO does a job than about HOW WELL it gets done. Among the 'chosen ones', the Peter Principle is alive and thriving at DirecTV.

    These observations are worth noting because: A) they can be objectively observed; B) it's the kind of information about a company that is not easy to come by; C) they are things that anyone who is considering working there or patronizing it would probably want to know beforehand; and D) IT MATTERS for lots of reasons.

    4) A deceptive practice employed by the company is to hire people with extensive experience for positions working in capacities that are NOT mainly in their areas of expertise. This way, it can enlist people for much less than the true market value of their labor. After the people are hired, they almost certainly will be assigned, at some point, to do work that the bulk of their expertise is in -- with little or no increase in compensation, of course.

    Although DirecTV's engagement in some of these practices does not make the company unique among American businesses, it does make it no less wrong for doing them.

    Advice to ManagementAdvice

    Clearly, beneficence doesn't come easy for you. Otherwise, for as long as things have gone as well as they have for you, it would have manifested by now. But, if you are at all capable of it, then you're long overdue to show some of it to ALL of the people who actually earn most of the money you keep for yourselves.

    ALSO: Come out from your provincial, culturally-sequestered pseudo-comfort zone and experience the rest of the world! I assure you: it really is a lot less scary out here than it must appear to be from your 19th Century perspective.

  2.  

    Awesome company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installation Technician in Hattiesburg, MS
    Current Employee - Installation Technician in Hattiesburg, MS

    I have been working at DIRECTV full-time (less than an year)

    Pros

    The pay, benefits and bonuses are great! I've never had a company treat me like a person... until DirecTV. Its a great company to work for because the people are awesome.

    Cons

    None that are worth mentioning...

    Advice to ManagementAdvice

    Increase personal communication, not business communication.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV (more than an year)

    Pros

    Free Tv Free Tv Free Tv

    Cons

    act like robots. Team leaders get reports on everthing you do and everything is put under a microscope

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    OK Company to begin your career then move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in El Segundo, CA
    Former Employee - IT Project Manager in El Segundo, CA

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    Great co-workers and I learnt a lot. Decent benefits and you get free satellite television service. Had the opportunity to work various business areas which greatly added to my professional experience.

    Cons

    Be prepared to be laid off for after five years regardless of whether your performance is good or not. Management in the IT area do not care much about employees.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Past it's prime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Engineer III in El Segundo, CA
    Former Employee - Staff Engineer III in El Segundo, CA

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    - Free TV.
    - Easy going.
    - Talented engineers.
    - Open and Collaborative office spaces.
    - Medical benefits.
    - Good opportunity learn in the right department.

    Cons

    - Politics at every step.
    - Slow career growth.
    - Engineering company run by HR
    - Yearly layoffs
    - No processes
    - Too much emphasis on outsourcing.
    - Constant re-org.
    - In competent Directors.

    Advice to ManagementAdvice

    - Fix HR.
    - Practice what your preach. Don't promote vertical & horizontal movement if you keep denying it to the engineers year after year.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Used to be great... Going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Administrative in Fresno, TX
    Former Employee - Site Administrative in Fresno, TX

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    Good pay for technician jobs. Anything else not so much. Benefits ate great. Good company to work for.

    Cons

    Since the news of the att merger the corporate environment has lost focus on taking care of employees and more on making their own numbers look good. Management are not trustworthy at all at least at the Fresno office.

    Advice to ManagementAdvice

    Make integrity a focus. "Support staff" are humans too.

    Recommends
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Not recommended unless your job is your life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time

    Pros

    Directv does have a good pay structure.

    Cons

    You won't be there long enough to reap rewards with this company unless you are a very tough individual.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Very Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in El Segundo, CA
    Current Employee - Project Manager in El Segundo, CA

    I have been working at DIRECTV full-time (more than an year)

    Pros

    Good Cafeteria
    Discounts on subscription
    people are nice

    Cons

    company culture is not very exciting at all.

    Advice to ManagementAdvice

    more interdepartmental activities

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company that is very people oriented.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    Lots of opportunities and investment into their people both educationally and through career development.

    Cons

    Hr is a road block to career development and would rather hire contractors instead.

    Advice to ManagementAdvice

    Get hr in align with business objectives and fix outdated and disfunction in policies.

  11.  

    Great place to get your foot in the door..if they keep you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in El Segundo, CA
    Former Employee - Project Manager in El Segundo, CA

    I worked at DIRECTV as a contractor (less than an year)

    Pros

    Dependent on the department you work for, highly intelligent, team oriented, and fast paced environment.

    Cons

    Truly talented professionals rotate in and out of DIRECTV due to an 18 month tenure limit for contract workers. Onsite employees or consultants endure significant loss to productivity while back filling or ramp-up of another worker rotating in from another failed project.

    Advice to ManagementAdvice

    Take a closer look at the vendor contracts and the job descriptions that require 18 month tenure limits. Most projects average more than 18 months and to be honest, contractors prefer to report wins on resumes, not losses. Abrupt transitions do not foster a successful implementation environment.
    Improve talent management of consultants and treat them with professionalism. Due to "temporary nature" of contractors, they are hired without strategic vision in mind or how to ensure an ROI on the $ spent on labor. Due to a lack of budget management, contractors are let go on a whim with little consideration of the impacts to the projects and workers. We are not cattle.

    Doesn't Recommend
    Approves of CEO

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