DIRECTV Reviews

Updated July 26, 2015
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3.6
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Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
412 Ratings

Pros
  • Great benefits, treats employees well (in 44 reviews)

  • very good benefits - Especially medical (in 36 reviews)

Cons
  • Little to no professional development in an extremely high stress environment with no work/life balance (in 20 reviews)

  • Required long hours at 6 day a week (in 18 reviews)

More Pros and Cons

761 Employee Reviews

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  1. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay u get to grow with the company they do a good job helping u help the customer

    Cons

    U never know how your customer wil act


  2. Good hour

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Hours are good for warehouse work

    Cons

    Hot in the summer cold in the winter


  3. Technical Support - Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support- DIRECTV in Missoula, MT
    Former Employee - Technical Support- DIRECTV in Missoula, MT

    I worked at DIRECTV full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Decent pay. On slow days was sometimes given the option to go home early. Excellent benefits, especially the the health insurance. Option to have free DirecTv service. There are some career opportunities, as well.

    Cons

    Dealing with horrible customers every day. Schedule was extremely rigid. Sometimes mandatory overtime. Stuck in a cubicle all day. Almost always constant calls.

    Advice to Management

    Management does try to make the job a little more fun with daily and monthly contests with pretty good prizes.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician in Lexington, KY
    Current Employee - Field Technician in Lexington, KY

    I have been working at DIRECTV (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay benefits I love for working for them my cons will sound like I don't. It's just I see areas that need to be re-evaluated

    Cons

    Take rate and CCK is out reach for some because of the area we work so it should be looked at and also 2% on SIN30 really? I feel there is no room for mistakes at all when you are reaching for 25% incentive. Also how about when storms hit and tornados come through take out dishes why can't there be a buffer for that so it doesn't affect our metrics.


  6. DIRECTV from the perspective of a Venezuelan employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Maintenance Manager in Caracas, Capital District (Venezuela)
    Current Employee - Facilities Maintenance Manager in Caracas, Capital District (Venezuela)

    I have been working at DIRECTV full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    DIRECTV is a leader company in Venezuela. Is the 6th in the Great Place to Work index, with a new HQ. It is a growing company despite the restrictions of the Venezuelan State.

    Cons

    The limitations imposed by the Venezuelan state hinder growth and the purchase of AT & T there is some uncertainty


  7. Great company, treats employees well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at DIRECTV full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefit and compensation culture focused employee engagement employee resource groups gym and nice cafeteria on site socially responsible and diverse company good leadership ethical development and continuous learning opportunities

    Cons

    There are really no major cons overall. The experience will vary depending on your exact department and manager, but the company does everything they can to make it a great place to work.

    Advice to Management

    Keep up the great employee engagement focus, it really makes a difference. Continue focus on the leadership formula, and hold all managers accountable to it.


  8. IT Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in El Segundo, CA
    Former Employee - Intern in El Segundo, CA

    I worked at DIRECTV

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great summer internship program. The HR team in charge of the program sets up time where all the C levels give talks and higher ups take time to mentor interns. You get a lot of exposure to all facets of the company. The HR team was fantastic. The other interns were amazing as well.

    Cons

    My direct manager was not good. He was focused on his career only and didn't take time to really teach me anything. He let his new hire be in charge of me but because he wasn't good at managing people the new hire had no idea what to do.

    Advice to Management

    Make sure that teams who get interns actually know what to do with them and don't allow them to slough off their intern on a new grad hire.


  9. d

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Phoenix, AZ
    Former Employee - Sales Representative in Phoenix, AZ

    I worked at DIRECTV full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    i think its good for a first job

    Cons

    managment and the way things are runed are terrible


  10. Good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Technician in San Bernardino, CA
    Current Employee - Installation Technician in San Bernardino, CA

    I have been working at DIRECTV (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supervisors are cool, free tv services, company vehicle, company provides tools to do your job, monthly up training on technology, 401K and medical.

    Cons

    No job is perfect; company is very stricked...just do your job and you'll be fine.


  11. Interaction Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    Great benefits, good pay, and plenty of PTO. Flexible about working from home.

    Cons

    Company felt "too big" and too impersonal.



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