DIRECTV

  www.directv.com
  www.directv.com

DIRECTV Reviews

Updated November 17, 2014
Updated November 17, 2014
598 Reviews
3.3
598 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
337 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 43 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 35 reviews)


Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 19 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in El Segundo, CA
    Current Employee - Project Manager in El Segundo, CA

    I have been working at DIRECTV full-time (more than an year)

    Pros

    Good Cafeteria
    Discounts on subscription
    people are nice

    Cons

    company culture is not very exciting at all.

    Advice to ManagementAdvice

    more interdepartmental activities

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to get your foot in the door..if they keep you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in El Segundo, CA
    Former Employee - Project Manager in El Segundo, CA

    I worked at DIRECTV as a contractor (less than an year)

    Pros

    Dependent on the department you work for, highly intelligent, team oriented, and fast paced environment.

    Cons

    Truly talented professionals rotate in and out of DIRECTV due to an 18 month tenure limit for contract workers. Onsite employees or consultants endure significant loss to productivity while back filling or ramp-up of another worker rotating in from another failed project.

    Advice to ManagementAdvice

    Take a closer look at the vendor contracts and the job descriptions that require 18 month tenure limits. Most projects average more than 18 months and to be honest, contractors prefer to report wins on resumes, not losses. Abrupt transitions do not foster a successful implementation environment.
    Improve talent management of consultants and treat them with professionalism. Due to "temporary nature" of contractors, they are hired without strategic vision in mind or how to ensure an ROI on the $ spent on labor. Due to a lack of budget management, contractors are let go on a whim with little consideration of the impacts to the projects and workers. We are not cattle.

    Doesn't Recommend
    Approves of CEO
  3.  

    Eh...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    Good benefits, friendly people, that's about it.

    Cons

    No job security layoffs every year lately with ATT merger.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great comprehensive benefits package, forget it if you want growth for yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Lab Agent in Englewood, CO
    Current Employee - Learning Lab Agent in Englewood, CO

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    You have all the TV viewing you will ever need with no bill. With the combination of all the other benefits such as tuition help, health, etc..., takes care of their employees. Your co-workers are a joy to work with.

    Cons

    You have to know the right people to get advancement. Your team leader will be more interested in furthering their career than helping you with yours.

    Advice to ManagementAdvice

    Did not care that I had given two week notice. Then after I had left, received in the mail what I should do before my last day. Exit interview, health insurance changes and costs, my complimentary TV service, and etc... Was not even aware of any of this. Team leader did not let me know or even team manager. Spent the last seven years giving excellent customer service and now feel like it was all wasted.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    somewhat enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DirecTv Install Technician in Minneapolis, MN
    Current Employee - DirecTv Install Technician in Minneapolis, MN

    I have been working at DIRECTV full-time (less than an year)

    Pros

    Customer interaction was often good. Hours often flew by. A lot of outdoor work.

    Cons

    Long hours, 12+ a day is not uncommon. Occasionally dirty, some things are very repetitive.

    Advice to ManagementAdvice

    Shorten the hours, go to 2 shifts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at DIRECTV full-time (more than an year)

    Pros

    They offer Free TV for employees.

    Cons

    Micromanaged from CTO. Nothing moves forward without his direct involvement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    Lots of prizes and gifts. Possible bonuses

    Cons

    Bad hours for not great pay.

    Advice to ManagementAdvice

    Increase salary or bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good benefits, decent pay, but TOO much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering in El Segundo, CA
    Current Employee - Engineering in El Segundo, CA

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    You can get a good pay if you are smart enough to negotiate it properly in the beginning, there are great benefits and perks for employees (not contractors)... It's a fun place to work and a good experience...

    Cons

    In Engineering, It's all about politics and blame games and relations. You go up based on relations you build, not the qualifications. Often very young and inexperienced employees become managers (folks with just a Bsc degree and less than 5 years of experience). These people get assigned to handle big projects, they fail and resort to blame wars...

    2014 update: Most of engineering employees got squeezed into a newly renovated building, each placed in a tiny workspace with no privacy/dignity next to their managers. It feels like a labor camp!

    Advice to ManagementAdvice

    A well-educated and seasoned engineer with many years of experience should not be reporting to a young kid! The young kid (Engineering Managers) don't have the knowledge or experience to handle big projects. It's funny some of these "kids" who are promoted based on friendships lack basic English skills (Vietnamese gang in Software Engineering).

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great people, not so great managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer in Denver, CO
    Former Employee - Instructional Designer in Denver, CO

    I worked at DIRECTV full-time (more than 3 years)

    Pros

    The people I worked with every day were wonderful. Very dedicated and knowledgable. Fun atmosphere most of the time. If you got on a good team it was a great place to work.

    Cons

    Upper management was petty and scared most of the time. They did not want you to work at home or anywhere where you could not be seen. When people were let go, it was done in a disrespectful and intimidating manner. (Many of the bad upper management has been let go. So this may not still apply.)

    Advice to ManagementAdvice

    Keep the good stuff, the good people. Keep getting rid of the bad apples!

    Approves of CEO
  11. 2 people found this helpful  

    Hard work, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Installation Technician in Albany, OR
    Current Employee - Installation Technician in Albany, OR

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    Great benefits. Company supplies a van, tools, and training to allow you to succeed. If your willing to work hard, provide an excellent customer experience and follow the guidelines that you're given during training, you can make a great living at this job!

    Cons

    Long hours. Unfortunately, if your a family person, work/life balance can be lacking. You will have very late nights, but in our shop, your fellow techs are good about helping each other so you can get home earlier. Piece rate position, so while you can make a lot of money during the busy season, when it slows down, it can be frustrating. Reschedules, cancellations and no line of sights mean zero pay, but it often equals out during the busy part of the year.

    Promotion opportunities do exist, however, it often requires that you're willing to move to another shop. Being promoted within your own shop is often extremely difficult.

    Advice to ManagementAdvice

    Look at promoting within the shop. It is very disappointing to a tech that wants to do more, to always see outside people being promoted over techs that have applied within the shop.

    Recommends
    Positive Outlook
    Approves of CEO

Work at DIRECTV? Share Your Experiences

DIRECTV

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.