DIRECTV

  www.directv.com
  www.directv.com

DIRECTV Reviews

Updated December 18, 2014
Updated December 18, 2014
613 Reviews
3.3
613 Reviews
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Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
347 Ratings

Review Highlights

Pros
  • This company also provides great benefits with a good vacation and time off plan (in 44 reviews)

  • Good benefits and a strong commitment to doing things the right way (in 36 reviews)


Cons
  • Work life balance is a bit challenging but that goes along with a strong company (in 20 reviews)

  • Starting salary and long hours seem to account for the buik of the high turnover rate for new hires (in 18 reviews)

More Highlights

Employee Reviews

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  1.  

    good benefits with hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time (less than an year)

    Pros

    I like being out in a store talking to people about saving money and giving them a better TV service

    Cons

    Standing for 6 - 7 hours a day can be challenging but being about to move around the store helps.

    Advice to ManagementAdvice

    Training is only 2 days and then you are out in the store and when things start to happen and the trainer is busy with a client you need more help getting the applications right and filling out the contract.

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV

    Pros

    Opportunity to be condescending, rude and aggressive toward other employees and get away with it.

    Cons

    They expect you to work more than what your paid. Over load everyone with work to the point of extreme frustration and results in over multi tasking, which leads to poor performance and constant mistakes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    POTENTIAL FOR EMPLOYER EXCELLENCE SQUANDERED BY ARROGANCE AND GREED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services Technician in Los Angeles, CA
    Former Employee - Technical Services Technician in Los Angeles, CA

    I worked at DIRECTV full-time (more than 8 years)

    Pros

    1) The (meager) checks don't bounce. (But you virtually always receive the paper ones later than their designated pay date. This is one of several examples of Management knowing the right thing to do and intentionally choosing NOT to do it.)

    2) To supplement below-fair market wages, (dwindling) benefits are provided.

    3) The work is interesting and may even be fulfilling if you can parry what seems like the relentless effort of Management to make it tedious.

    4) Everyone is REQUIRED to behave civilly in interactions with others. This is a major provision, since civility seems to be contrary to the first nature of a significant number of people here.

    Cons

    1) Even with huge and steadily-growing profits, the greedy, megalomaniacal Management continually requires more and more work from fewer people, while simultaneously whittling away at wages, benefits, and perquisites that those people have long had.

    2) Favoritism, cronyism, and nepotism have ramped up, in recent years, to the point where they have become the only way to advance. Consequently, Management's people-managing skills are nil. To them, positions of authority are merely places from which to comfort their friends and afflict their 'enemies'.

    3) As a rule, the functions in the company that people are chosen for have a direct correlation with the dominant uninformed stereotypes about the race, ethnicity, age, gender, etc. that those people are identified with. As a rule, within each functional group, women are subordinate to men. The height to which you rise in the company depends heavily on this. For most positions of power or privilege, the best person, as gleaned from Management's ultimate choices, is VIRTUALLY ALWAYS the most-Nordic-looking of available males who speak English without a foreign accent. From a look at the results, it's apparent that Management has a social agenda that rivals or exceeds its business agenda. In an official declaration, it came as close to saying that it does as it probably thought it could without leaving itself legally exposed. And an evaluation of the output of many of those chosen supports the perception that Management cares more about WHO does a job than about HOW WELL it gets done. Among the 'chosen ones', the Peter Principle is alive and thriving at DirecTV.

    These observations are worth noting because: A) they can be objectively observed; B) it's the kind of information about a company that is not easy to come by; C) they are things that anyone who is considering working there or patronizing it would probably want to know beforehand; and D) IT MATTERS for lots of reasons.

    4) A deceptive practice employed by the company is to hire people with extensive experience for positions working in capacities that are NOT mainly in their areas of expertise. This way, it can enlist people for much less than the true market value of their labor. After the people are hired, they almost certainly will be assigned, at some point, to do work that the bulk of their expertise is in -- with little or no increase in compensation, of course.

    Although DirecTV's engagement in some of these practices does not make the company unique among American businesses, it does make it no less wrong for doing them.

    Advice to ManagementAdvice

    Clearly, beneficence doesn't come easy for you. Otherwise, for as long as things have gone as well as they have for you, it would have manifested by now. But, if you are at all capable of it, then you're long overdue to show some of it to ALL of the people who actually earn most of the money you keep for yourselves.

    ALSO: Come out from your provincial, culturally-sequestered pseudo-comfort zone and experience the rest of the world! I assure you: it really is a lot less scary out here than it must appear to be from your 19th Century perspective.

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  5. 1 person found this helpful  

    Past it's prime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Engineer III in El Segundo, CA
    Former Employee - Staff Engineer III in El Segundo, CA

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    - Free TV.
    - Easy going.
    - Talented engineers.
    - Open and Collaborative office spaces.
    - Medical benefits.
    - Good opportunity learn in the right department.

    Cons

    - Politics at every step.
    - Slow career growth.
    - Engineering company run by HR
    - Yearly layoffs
    - No processes
    - Too much emphasis on outsourcing.
    - Constant re-org.
    - In competent Directors.

    Advice to ManagementAdvice

    - Fix HR.
    - Practice what your preach. Don't promote vertical & horizontal movement if you keep denying it to the engineers year after year.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV (more than an year)

    Pros

    Free Tv Free Tv Free Tv

    Cons

    act like robots. Team leaders get reports on everthing you do and everything is put under a microscope

  7.  

    OK Company to begin your career then move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in El Segundo, CA
    Former Employee - IT Project Manager in El Segundo, CA

    I worked at DIRECTV full-time (more than 5 years)

    Pros

    Great co-workers and I learnt a lot. Decent benefits and you get free satellite television service. Had the opportunity to work various business areas which greatly added to my professional experience.

    Cons

    Be prepared to be laid off for after five years regardless of whether your performance is good or not. Management in the IT area do not care much about employees.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Very Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in El Segundo, CA
    Current Employee - Project Manager in El Segundo, CA

    I have been working at DIRECTV full-time (more than an year)

    Pros

    Good Cafeteria
    Discounts on subscription
    people are nice

    Cons

    company culture is not very exciting at all.

    Advice to ManagementAdvice

    more interdepartmental activities

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to get your foot in the door..if they keep you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in El Segundo, CA
    Former Employee - Project Manager in El Segundo, CA

    I worked at DIRECTV as a contractor (less than an year)

    Pros

    Dependent on the department you work for, highly intelligent, team oriented, and fast paced environment.

    Cons

    Truly talented professionals rotate in and out of DIRECTV due to an 18 month tenure limit for contract workers. Onsite employees or consultants endure significant loss to productivity while back filling or ramp-up of another worker rotating in from another failed project.

    Advice to ManagementAdvice

    Take a closer look at the vendor contracts and the job descriptions that require 18 month tenure limits. Most projects average more than 18 months and to be honest, contractors prefer to report wins on resumes, not losses. Abrupt transitions do not foster a successful implementation environment.
    Improve talent management of consultants and treat them with professionalism. Due to "temporary nature" of contractors, they are hired without strategic vision in mind or how to ensure an ROI on the $ spent on labor. Due to a lack of budget management, contractors are let go on a whim with little consideration of the impacts to the projects and workers. We are not cattle.

    Doesn't Recommend
    Approves of CEO
  10.  

    Eh...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV

    Pros

    Good benefits, friendly people, that's about it.

    Cons

    No job security layoffs every year lately with ATT merger.

  11.  

    Great comprehensive benefits package, forget it if you want growth for yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Lab Agent in Englewood, CO
    Current Employee - Learning Lab Agent in Englewood, CO

    I have been working at DIRECTV full-time (more than 5 years)

    Pros

    You have all the TV viewing you will ever need with no bill. With the combination of all the other benefits such as tuition help, health, etc..., takes care of their employees. Your co-workers are a joy to work with.

    Cons

    You have to know the right people to get advancement. Your team leader will be more interested in furthering their career than helping you with yours.

    Advice to ManagementAdvice

    Did not care that I had given two week notice. Then after I had left, received in the mail what I should do before my last day. Exit interview, health insurance changes and costs, my complimentary TV service, and etc... Was not even aware of any of this. Team leader did not let me know or even team manager. Spent the last seven years giving excellent customer service and now feel like it was all wasted.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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