DIRECTV Reviews

Updated June 3, 2015
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686 Employee Reviews

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  1. Great Company, but could improve pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Specialist II in Huntsville, AL
    Former Employee - Training Specialist II in Huntsville, AL

    I worked at DIRECTV full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company has a great history of success, great vision. C-level really knows what they are doing, and upper HR Development leadership is spot on with their direction. I really believe in DIRECTV, it's a great company. I hope during the ATT deal things continue to run well

    Cons

    Local Leadership is not suited for the job, many issues with favoritism and turning a blind eye to legal violations

  2. Team Lead, Buffalo New York

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kenmore, NY
    Current Employee - Anonymous Employee in Kenmore, NY

    I have been working at DIRECTV full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Meeting People,
    Selling
    Door to Door
    Role Play
    Presentation

    Cons

    3 nos to a yes and overcoming that no

    Advice to Management

    Very experienced in Management

  3. installation technician

    Former Employee - Installation Technician in Fort Lauderdale, FL
    Former Employee - Installation Technician in Fort Lauderdale, FL

    I worked at DIRECTV

    Pros

    I learn the whole knowledge and setup of satellite broadcasting along with in house custom installation and customer education

    Cons

    trying to provide service in cases where no line of sight or no landlord permission due to association rules.

    Advice to Management

    my advice to management with due preparation of surveying especially in communities where home owners association is involved they should make sure before they make appointment all things should be ready for installation

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great perks but bureaucratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst II in Los Angeles, CA
    Current Employee - Analyst II in Los Angeles, CA

    I have been working at DIRECTV full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    So many perks, the company actually cares about its employees. Managers are often very supportive depending on the department.

    Cons

    Some managers are very hard to work with but they are normally pushed out of the organization eventually. There is a huge inequality in skills between departments. One department can have managers who are making a lot of money but only have the same skill set as a beginner level analyst in a different department who is making a fraction of that.

    Advice to Management

    Reevaluate salaries and positions as they are highly unequal between departments. Promote people who deserve a promotion.

  6. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Boise, ID
    Former Employee - Customer Service Representative in Boise, ID

    I worked at DIRECTV full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    In house fitness. Decent but not great wages. Good benefits.

    Cons

    Awful atmosphere. Tension permeates from EVERY pore of every individual. The corporate culture is the cause of this. Shift work newer employees get screw and have to work later shifts. Shifts always changing.

    Advice to Management

    Open up the talk time. Allow the CSR to do what is needed on the first call

  7. Nice job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician in Las Vegas, NV
    Current Employee - Satellite Technician in Las Vegas, NV

    I have been working at DIRECTV full-time (More than 8 years)

    Pros

    Good pay, lots of freedom.

    Cons

    Summers are hot. winters are cold.

  8. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician in Knoxville, TN
    Current Employee - Satellite Technician in Knoxville, TN

    I have been working at DIRECTV full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really great management and leadership. Great benefits. Great training. Good pay and bonuses.

    Cons

    The only downside to the job is that it may be physically challenging for some people but the pay and benefits more than make up for it.
    To move up you usually have to relocate. But if you have the patience and/or don't mind moving up then it's nothing to worry about.

    Advice to Management

    Keep up the communication and everything that you are doing. I literally have no complaints. It's the best company I have worked for because of how great the management has been.

  9. Not bad

    Former Employee - Senior Manager in El Segundo, CA
    Former Employee - Senior Manager in El Segundo, CA

    I worked at DIRECTV

    Pros

    Good salary and benefits and coworkers. The environment is pretty good, and they promote learning and development. The benefits were great and vacation was great.

    Cons

    Too political and they are not about innovation but more about preservation. They like to wait for someone else to do it and then rush to catch up. Silly how the do things. Managers are all about self preservation and unwilling to make a jump.

  10. installer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIRECTV full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work and environment

    Cons

    None to mention I always enjoyed it

  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in New York, NY
    Current Employee - Program Manager in New York, NY

    I have been working at DIRECTV full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Fair pay for hard work. Nice people and excellent higher management.

    Cons

    Departments operate in silos which can make things challenging from a communication perspective.

    Advice to Management

    Continue treating people fairly and rewarding hard work and good behavior.


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