Pros

out on your own installing dish is about the only real thing that is a pro about this job. also the 3 day weekend.

Cons

We are about to go on pay scale which the technician has no control over what so ever. they are cutting are pay in half and giving us a so called "opportunity" to make money. customer calls in dissatisfied, it affects your pay. customer cancels his/her appointment even before you receive your morning route, it affects your pay. Receivers not connected to a phone line or internet weather the customer has service at home, its also affects your pay. the customers also get a phone call fom an automated service allowing them to grade you. so if you been under a house running cable and show up dirty to your next customers home and they grade you on that, guess what it affects your pay. Dish network figured out a way to not lose money on cancellations and Trouble calls by hurting our pay instead of taking the hit.

i work for the mckinney, tx office and this place is ridiculous. two managers have quit recently because of all the nonsense that has been going on here. many techs are sure to follow.

Advice to Senior Management

when you tell your techs something make sure it is correct and not an assumption where the tech will lose money in the end with this new pay scale. like what hurts us in pay for point. if you dont know the answer dont go around the question but find out for us what the correct answer is. seems like in my office upper management is ran by a bunch of baboons.