DISH Network Reviews in Denver, CO Area

Pros

dish commission structure is incomparable. no other major telecommunication company pays what dish does in inside sales.

Cons

you talk to some very un-intelligent people on the phones.

Pros

Pay, benefits, opportunities for advancement

Cons

laid off for no reason, only rumors that we cannot discuss

Advice to Senior Management

Own up to your to commitment to being a family friendly company by giving employees with families time to look for a new job when they already feel that they have job security with you.

Pros

Steady Pay, indoors, eventually got laid off (con in the short term, but pro in the long term)

Cons

Basically everything else. I had to account for every minute of my day. Management treated me (and everyone else) terribly. I really was just a terrible experience.

Advice to Senior Management

Treat your employees like people. You don't have to treat them great... just decent would be a huge improvement. You wouldn't have to spend so much money hiring new employees if you treated your existing employees with a little decency.

Pros

Has interesting products and spends money to stay ahead of (or reach) the technology curve.

Cons

Very little stability. Expectations change frequently and did on two occasions occur after the time period being measured was over.

Pros

Campus is nice, Cafeteria is nice in the summer time, friendly people, lots to do and learn if you can handle it.
3 weeks vacation after 2 years.

Cons

Regular employees treated as disposable, ready to be replaced with "Eager College Grads" and the remaining 50% of IT staff are consultants directly from India.
Management is always looking for someone to blame for the outages/problems, and make a mistake that makes a vp/director/mgr look bad and they walk you out the door.
Many managers are people who started off as installers and just kept changing jobs. They have been there soo long that they have no interest in pointing out major problems in how things are being run, lest they get blamed and walked out the door. Very much a fear based environment.
Every 12-16 months they go through and fire (no layoffs at Dish) 10-20% of their IT staff. Usually right before earnings come out or a new purchase by Charile Ergen is planned. Average lifespan of a technical employee is about 3 years.
Core Hours - you have to be at work between the hours of 8:30am and 4:00pm regardless of the weather etc. If you badge in after 8:30am or before 4:00pm be prepared to be grilled by the VP's admin on why you were late/left early. If you don't have a good (pre-approved) excuse you will get written up. They count the minutes you work per week, 45hrs (including no more than 60 min/day for lunch) is required, work less than that and get queried. They micromanage this like crazy.
No flex time, can't work from home but you are expected to be on-call from home.
Work all night on a problem you are still expected to be in by 8:30am or you have to take a vacation day etc.

Advice to Senior Management

Take a look at how much money you spend due to employee churn. Invest in your employees and get rid of all the micromanagement policies put in place for/by people who are long since gone. Treat your staff as professionals and chances are they will act like professionals. Get rid of the people who wont be honest with what's happening and are only concerned with covering their own butts.

Pros

Good overall work/life balance. Most of the line managers (through VP) are competent and good people to work for. Charlie Ergen rules the place with an iron fist and unfortunately nobody stands up to him, no matter what he wants. Not that I can blame them as it is clear he wants "yes men" rather than people who may challenge his thinking and will fire the latter.

Cons

Senior management sees all employees as commodities. It is a very inflexible place to work. Fingerprint readers that time your time in the office even for management positions. No flexibility as to when you arrive/leave. Benefits and PTO are terrible.

Pros

I know a lot about technology from this job. I met some good people. I did have 1 great supervisor, but I have been here over 5 years.

Cons

Dish likes to change rules and policies a lot without letting employees know, but still write us up, dock pay, even threaten termination if we didn't follow them. They also change the systems constantly and barely train us, leave out important tools without warning and if there are any errors it takes months to fix them.
Supervisors send out threatening emails and will write up everyone on the team for instances from a few people. I feel like I am being baby sat by supervisors that know less about Dish Network system and product than I do. Management never knows the answers to questions I ask.
Getting time off is near impossible no matter why it is needed.
It also has a high school feel between employees.
The building is freezing, sometimes making it hard to type and employees are usually sick because of freezing temps combined with hand scans and shared desks that are not cleaned.

Advice to Senior Management

Know your product. Don't make employees feel like they are on one side and you are on another. Don't constantly cancel meetings and don't talk down to employees. Team building activities could improve morale and attitudes.

Pros

Good chance for promotion within the company. It's better than working at a gas station or fast food establishment. Recent incentives mean you can possibly make enough money to afford the gas to get to work.

Cons

The benefits are practically non-existent. Employees are treated like toilet paper. The turn over rate is the highest I have ever seen. It's really just a boiler room/sweatshop; using the bathroom can get you fired. I could go on, but why bother? No one WANTS to work there, no one dreams of working there when they grow up, but they are ALWAYS hiring and in this economy, that means people will have to resort to this nightmare of a place.

Advice to Senior Management

You pay $11 per hour to train new employees, and that is for 6 weeks. They get on the floor and have no clue what they are doing. Eventually, they learn, and many get really good! Then right about then you get rid of the very best of them for having kids who got sick or injured, spouses that are hospitalized, or something completely false, like say for instance, a drug test that they PASSED but HR screwed up... Ahem... Then you bring in a brand new herd of inexperienced people who will make $11/hr for 6 weeks then know nothing once they are on the floor, lather, rinse, repeat... It's so stupid, because those new people cost the company loyal customers with their mistakes, but won't actually be with the company any longer once they are an asset. You may as well just flush money down the toilet much like you do to your employees.

Pros

Good place to work to get "experience" for other jobs. The benefits are somewhat decent and there are plenty of different types of jobs available.

Cons

Poor leadership. Team building, motivation, and morale are last on the list for managers. Most employees are looking out for themselves and are not willing to help teammates.

Advice to Senior Management

Employees are threatened to have Dish service, even if you don't want it. They believe you are a bad employee if you work there and don't have Dish service. As leadership, you should work harder to understand why your own employee wouldn't want your service and then use that to make a better product rather than dismissing them entirely.

Pros

Working at DISH Network teaches you a lot in a short amount of time. You are able to work on a variety of different projects and gain exposure to many facets of the business. It is a large company, and is extremely faced paced.

Cons

There is little room for upward mobility unless someone above you vacates their position, and even then they often higher from outside the company. The salary is not equal to the work put into the job.