Glassdoor is your free inside look at DISH reviews and ratings — including employee satisfaction and approval rating for DISH CEO Joseph Clayton. All 811 reviews posted anonymously by DISH employees.
41% of the CEO
Joseph Clayton
I worked at DISH full-time for less than a year
Pros – Great pay. Flexible Scheduling, Good discount. I had great management, so I have nothing to say about that. The team that I had was great. It's a great company if you know how to work the system and keep your head down.
Cons – Benefits package was horrible, their two minute late rule should be thrown out, especially for those traveling on RT 80 to get to work, If you get written up three times you are fired. Employees are cut throat and will undermine your work any chance you get. Do not socialize to much, they see that as a weakness. No room for advancement. Raises only come once a year.
Advice to Senior Management – Pay attention to your employees and how they act around others. Not just when you are around.
Yes, I would recommend this company to a friend
2013-06-12 04:46 PDT
I worked at DISH full-time for more than a year
Pros – Hard work pays off, big time! Feel good about working for an honest company that doesn't lie to customers. They really try to make it a fun place to work! I have told many of my friends, "you wan't make some money, go sell for Dish"!
Cons – Almost every mistake is documented. Never can be late to work, 1 minute late is the same as an hour it seems! Some supervisors let their team take one hour lunch breaks, some only half-hour! Don't make plans for the weekend, because they make you work "extra time" on your scheduled days off. If you are a slacker, you won't have a job very long...trust me!
Advice to Senior Management – Hire more sales people so they don't have to work all that extra time! Let workers feel like they have a choice in working extra time, sometimes people really need to have their time off!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-10 14:16 PDT
I have been working at DISH full-time for less than a year
Pros – 1. Learning Opportunity
2. Good Environment
Cons – Compensation is not very good , Benefits, Management,
Advice to Senior Management – Focus more on employees development
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-06 08:01 PDT
I have been working at DISH full-time for more than a year
Pros – If your just starting out with no family life or life at all this job is great.
Cons – If you have a family this jobs is best as a short term deal
Advice to Senior Management – Management leave almost as fast as service techs.
No, I would not recommend this company to a friend
2013-06-06 07:10 PDT
I have been working at DISH full-time for more than 8 years
Pros – the culture is wonderful. There is energy and life within the centers. If this culture could be shared with all departments then it would truly be a world class place to work.
Cons – We need an HR Department that actually cares about employees instead of being a face behind a closed door.
Advice to Senior Management – When people apply for a position they deserve the respect of a response before hearing from someone else the position has been filled. A form e-mail would be better than ignoring talent that is interested in a job posting. The complete lack of response from local HR Departments shows a lack of respect for the applicants.
Yes, I would recommend this company to a friend
2013-05-30 11:52 PDT
I have been working at DISH full-time for more than a year
Pros – Fast paced environment
Good compensation
Forward thinking company pushing towards bigger and better
Core philosophy is that if you put the customer first, everything else will work out for the best
Cons – Health insurance offered could be better
Travel expense policy is pretty poor
Advice to Senior Management – Keep moving in current direction, on the verge of greatness
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-23 20:21 PDT
I worked at DISH full-time for less than a year
Pros – Good Pay, decent hours, good people
Cons – Too many goals, people always on your back, frustrating job
No, I would not recommend this company to a friend
2013-06-11 11:22 PDT
I have been working at DISH full-time for more than 7 years
Pros – Competitive pay. Annual raises. No pay cap. Bonus pay. Three days off a week. All tools and materials are provided. Paid training. Advancement opportunities. Almost free tv.
Cons – Long and unpredictable hours. Labor intensive work. Dangerous at times. Expected to sale products and services even as a tech. Very little vacation time. Very expensive health insurance. Bonus system is based partly on uncontrollable criteria. Only four days of sick time per year. Field techs make more money than field managers. Work in extreme heat, cold, rain, and snow. The sales reps often misinform the customers. Quality assurance guidelines do not allow expected productivity. You are expected to get a perfect score on every customer satisfaction survey with no exceptions. Minimum signal levels are set to high *may just be a regional problem. Work load is to high, and forces techs to take shortcuts during installs in order to make next appointments on time.
Advice to Senior Management – The company needs more affordable Heath care. The field service managers should make more money than the techs. Techs are not sales people, there is a reason techs do what they do and sales people do what they do.
No, I would not recommend this company to a friend
2013-06-12 21:08 PDT
1 person found this helpful
I have been working at DISH full-time for more than a year
Pros – They are more progressive as far as giving employees a chance to move into a department they have no experence in, that is good and bad. However, I do not see people being "stuck" in departments for years if they want to move. I see mixed results in productivity.
Cons – What is bad? How many times do we have to repeat it? I don't mean to be sarcastic but time clocking loyal and salaried employees? I'm sorry, but those that work in IT understand developers and the challenges they have. I know employees that have worked every other weekend since the start of 2013 and have NO comp tiime for that,,that time did not count because they were not "in the building", but like you they get calls at 2, 3,4:00 in the morning,,and still no "comp" time. This company runs on great talent, especially in the IT world, but will not work with their IT people the way every other company would. For those not getting it: "Hey, you had a release last night from midnight to 2:00 AM. Take those 2 hours any time that works for you.' DISH version: "Hey, you had a release last night from midnight to 2:00 AM. Since you were not actually in the building (even though you were supporting the release in every way and there was no reason to be in the building because we live in the modern world with satellites in space and stuff),,you better be here by 9:00 AM exactly and work 8.50 hours exactly, even though we have a crappy parking lot that is dangerous and inconvenient. I was injuried once because of my fear of being late and all of the rushing in, that might be something to consider.
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Everyone knows you are a great business guy, don't you want to know what is under the hood and what makes it work? IT is part of it. Every person I have met has been extremely helpful and supportive. We want it to work, don't you? At some point the "Worst Company in America" reputation will have an influence . Stop doing that, we want to help create a great place to work.
BTW, State Law does not jive with the required 42,5 hours/week or badge reports, but I am sure that you have that covered, somehow.
Advice to Senior Management – Read the statements above, if you care to do so. I doubt they will be of little interest to the leadership unless you are actually committed to your LEAD program . Window dressing? Some that have gone to the LEAD training have literally come back to their desk to face the BADGE REPORT on their direct reports or themselves. (Reaction: "What, I thought this was a culture change,?") Those managers felt this leadership training did not align with the "new" company policy. How frustrating is that for those long time managers that believed that positive change was coming for those employees that they hoped to support?
There are great and very productive employees that have challenges due do the "diversity" of their life situations. Why does DISH support diversity in hiring employees but does not support the diversity of thier life situations once they invested the time to hire them in the first place?
No, I would not recommend this company to a friend
2013-06-06 23:15 PDT
2 people found this helpful
I worked at DISH full-time for more than 3 years
Pros – The pay check can be great if you are a hard worker and care about quality. Plenty of chances to get a raise. Ability to work alone and not have someone always watching you directly.
Cons – Forced overtime (daily, weekly and sometimes for months), unpredictable schedule. Start at 7am and finish when they let you (sometimes 10-11pm). Very rigid system of checks and balances, while most things are within your control, the things that are not are still held against you. Forced to do sales at an unsuspecting customer's home. Dish will hold you to a monthly quota of several hundred dollars. Ultimately, Dish does not care about it's employees or their families.
Advice to Senior Management – Care as much about retaining employees as you do customers and focus on what makes employees enjoy their job will lead to a better success.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-26 20:58 PDT
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Real Opportunity. Everyday DISH Network L.L.C (Nasdaq: DISH), is the nation's third largest pay-TV provider and the leader in digital television. As a TV entertainment provider, we are an industry pioneer and innovator… — Full Overview
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