DISH Reviews

Updated October 19, 2014
Updated October 19, 2014
1,788 Reviews
2.8
1,788 Reviews
Rating Trends

Recommend to a friend
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DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,147 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 79 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 46 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 109 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Interesting place to work, could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dr Dish in Hilliard, OH
    Current Employee - Dr Dish in Hilliard, OH

    I have been working at DISH full-time (more than 3 years)

    Pros

    The people, my team gets me through the days, the free TV, there always seems to be something for free. sick time. Paid time off

    Cons

    Shift bids, the customers (but that's really any customer service job right?), starting pay could be more, but in reality it could be worse.

    Advice to ManagementAdvice

    Keep trying to improve, seen a lot of improvements over the past few years! Keep trying.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    "The credit belongs to the man who is actually in the arena..."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Manager in Hilliard, OH
    Current Employee - Site Manager in Hilliard, OH

    I have been working at DISH full-time (more than 5 years)

    Pros

    99% of the people I have had the privilege to work within the past 7 years are some of the most honest, hard-working, caring, and humorous I've ever met. Dish gives us the opportunity to make this a career and not just a job. From Agents to Managers there are opportunities to travel, give personal feedback for improvements, and participate in changes. On every salary level this is a fast paced and tough job with challenges daily. Top performers are rewarded monetarily and/or through career opportunities. The Hilliard CSC is consistently ranked the top site in Dish and it's because of the hard work and dedication of its employees.

    Cons

    To the 1% of the current and past employees who hide behind an anonymous website to criticize, spread rumors, and blatantly lie....from Teddy Roosevelt's speech commonly called 'The Man in the Arena' I will say this to you: "It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat." So to those who are not in the ‘arena’ with the rest of us to make Dish, Hilliard, and this team better; I 'm really not interested in your criticism. Come talk to me face to face - you know where my office is.

    Advice to ManagementAdvice

    Our culture is ever changing and improving. We need to keep focus on the positive, recognize those who do well and those who try their hardest. Continue to improve the site from the suggestions we get from our employees. There will always be the ‘naysayers’ but those are the minority. Keep your heads high and keep working hard to make this a great place to work!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    It is a great place to work, for people willing to put in actual work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time (more than an year)

    Pros

    Dish is a company that is fast paced and hard charging. It has an EXCELLENT track record of identifying hard working employees and rewards them. I have been with Dish for almost 3 years, and in the time I have been here we have undergone massive cultural shifts. Dish is identifying opportunities for improvement and working diligently to improve the employee experience. Dish is a company that is good for people looking for a career and not afraid to work their tail off, do that and you are rewarded. I have a family and so long as I focus on work, while at work I have plenty of free time to spend with my family because I don't have to worry about taking the job home with me. I receive timely and quality feedback, I am paid a fair wage and I get to be part of an organization that mirrors my values.

    Cons

    The company can be abrasive at times, but ultimately this is something I LOVE about the company. If you can't handle the honest truth about your performance at work then you don't need to work here. You are held accountable for results and if you don't deliver then yes the company takes action against you, this doesn't seem to sit well with a lot of people.

    Advice to ManagementAdvice

    Continue to make improvements and effect change for employees as you have done over the last 2 years. This is a good company that embraces good values such as a strong work ethic. Don't ever lose sight of that.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good company, hard work but good compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist I
    Current Employee - Field Service Specialist I

    I have been working at DISH full-time (less than an year)

    Pros

    So far the experience has been a positive one. Managers are always helpful and on hand to help if the need arises. You get to meet new and interesting people everyday and you get to work outside. People love TV which means 90% of the time they are very happy to see you. The starting pay is good and there is usually an opportunity for overtime. There are a lot reward systems in place for techs that are quick and do quality work. Over all it is a good company to work for as far the installer side of it is concerned.

    Cons

    You are required to sell a decent amount of stuff, the market is saturated so dish has to make money elsewhere, not apposed to this but the quotas per office can be high. Some of the ways in the matrix system are backwards, in other words basically you have no control yet you get a negative point on your matrix.

    Advice to ManagementAdvice

    I would like to see more stuff to sell because as stated before I'm not apposed to selling. The items we sell are good quality but the limited selection of items make it hard to hit quotas. Android tablets are pretty cheap these days, would be cool to see a tablet to sell maybe with some custom software on their like control of the hopper system ( remote, access to live TV on the tablet in the home,easy access to bill view and maybe something to report problems) just some ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH

    Pros

    Learned a lot about the business and the overall complexity of it

    Cons

    Could be boring at times as work load was not enough for an 8 hour a day work week

  7.  

    Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Great support and culture. Dish is not for the faint of heart. It is s fast paced and changing company. If you are up to the challenge then dish is for you.

    Cons

    None, unless you see change and challenges as cons.

    Advice to ManagementAdvice

    Never lose sight of your most valuable asset, your team.

  8.  

    Great opportunity for hard workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO
    Former Employee - Anonymous Employee in Englewood, CO

    I worked at DISH full-time (more than an year)

    Pros

    I worked at DISH Corporate for nearly 3 years, and held 4 positions. The career opportunities offered at DISH are nearly unrivaled. I was fortunate enough to have managers who listened, helped me grow, and ultimately I earned not only promotions within my team, but was awarded the opportunity to step into a role in a different field of work when I spoke up and expressed interest. DISH expects a lot from their employees, but hard work and results are rewarded. While starting salaries may not be the highest in the industry, DISH rewards hard-working employees with performance-based increases; additionally, non-salary financial benefits are pretty great for today's marketplace - 401k with match, profit sharing, ESPP, HSA, etc.

    Cons

    Some policies and aspects of corporate culture are becoming antiquated, though not outside the realm of reasonable expectations (i.e., "core hours", where more and more companies are providing increased flexibility to their workforce).

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    installation tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dish Network Installer in Marietta, GA
    Former Employee - Dish Network Installer in Marietta, GA

    I worked at DISH full-time (less than an year)

    Pros

    The company offers average pay. There is a month long training program with classroom and on the job training before you are sent off by yourself in the van.

    Cons

    You are giving strict safety rules and are then expected to secretly break them to get the installation done. Driving speeds and idle time are closely monitored by supervisors.

    Advice to ManagementAdvice

    Get rid of the van idle timer. Often you have cut the van off and restart while you are using the computer system to avoid getting an idle warning sent to your supervisor.

    Doesn't Recommend
    No opinion of CEO
  10.  

    A company that I do not mind waking up on Monday mornings for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at DISH full-time (more than 5 years)

    Pros

    There are many opportunities to move up in the company. Dish is a company that values and rewards its employees by trying to fill any open positions internally first. Many positions are in Dish's corporate headquarters and as such they offer relocation reimbursement.

     They also go to great lengths to gather the feedback of their employees on how to improve the culture. When they were named the worst company to work for two years in a row they really committed to turn around the employee sentiment. I have been with the company for over six years. I have lasted through the years when they didn't value their employees and I am really happy to see what they have done so far. Every year they conduct an anonymous survey from every employee. They take a few of the biggest items every year, focus their efforts on fixing them and take steps to make sure that those issues do not come back again.

    Cons

    Their health insurance has a very high deductible. It is difficult to pull some teams off the phones because of call volume. They do not have as many paid holiday's and vacation days as other companies.

    Advice to ManagementAdvice

    Keep listening to your employees on what to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Constant Struggle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist in Baltimore, MD
    Current Employee - Field Service Specialist in Baltimore, MD

    I have been working at DISH full-time (more than 3 years)

    Pros

    great co-workers, discounted tv, bonues for meeting metrics, bonuses when you sell items. depending on position take home vehicle, pay is good.

    Cons

    benefits are horrible high deductibles, get scored off of metrics that you have absolutely no control over, management plays favorites, horrible hours, no set schedule constantly changing.and are never informed when it is changed.

    Advice to ManagementAdvice

    treat everyone equal, stop with all the micro mananging

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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