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DISH
2.3 of 5 811 reviews
www.dishnetwork.com Denver, CO 5000+ Employees

DISH Reviews

Updated Jun 14, 2013
All Employees Current Employees Only

2.3 811 reviews

                             

41% Approve of the CEO

DISH Director, President and CEO Joseph Clayton

Joseph Clayton

(414 ratings)

28% of employees recommend this company to a friend
811 Employee Reviews
Relevance Date Rating
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  • Disapproves of CEO

 

Resource Field Coordinator

Resource Field Coordinator (Former Employee)
Pine Brook, NJ

I worked at DISH full-time for less than a year

ProsGreat pay. Flexible Scheduling, Good discount. I had great management, so I have nothing to say about that. The team that I had was great. It's a great company if you know how to work the system and keep your head down.

ConsBenefits package was horrible, their two minute late rule should be thrown out, especially for those traveling on RT 80 to get to work, If you get written up three times you are fired. Employees are cut throat and will undermine your work any chance you get. Do not socialize to much, they see that as a weakness. No room for advancement. Raises only come once a year.

Advice to Senior ManagementPay attention to your employees and how they act around others. Not just when you are around.

Yes, I would recommend this company to a friend

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I'm glad I worked there, but I don't miss it either

Inside Sales Associate (Former Employee)
Littleton, CO

I worked at DISH full-time for more than a year

ProsHard work pays off, big time! Feel good about working for an honest company that doesn't lie to customers. They really try to make it a fun place to work! I have told many of my friends, "you wan't make some money, go sell for Dish"!

ConsAlmost every mistake is documented. Never can be late to work, 1 minute late is the same as an hour it seems! Some supervisors let their team take one hour lunch breaks, some only half-hour! Don't make plans for the weekend, because they make you work "extra time" on your scheduled days off. If you are a slacker, you won't have a job very long...trust me!

Advice to Senior ManagementHire more sales people so they don't have to work all that extra time! Let workers feel like they have a choice in working extra time, sometimes people really need to have their time off!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Company to Work with

Project Manager (Current Employee)
Englewood, CO

I have been working at DISH full-time for less than a year

Pros1. Learning Opportunity
2. Good Environment

ConsCompensation is not very good , Benefits, Management,

Advice to Senior ManagementFocus more on employees development

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good for quick fix

Satellite InstallationTechician (Current Employee)
Laurel, MD

I have been working at DISH full-time for more than a year

ProsIf your just starting out with no family life or life at all this job is great.

ConsIf you have a family this jobs is best as a short term deal

Advice to Senior ManagementManagement leave almost as fast as service techs.

No, I would not recommend this company to a friend

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pros and cons

Anonymous Employee (Current Employee)

I have been working at DISH full-time for more than 8 years

Prosthe culture is wonderful. There is energy and life within the centers. If this culture could be shared with all departments then it would truly be a world class place to work.

ConsWe need an HR Department that actually cares about employees instead of being a face behind a closed door.

Advice to Senior ManagementWhen people apply for a position they deserve the respect of a response before hearing from someone else the position has been filled. A form e-mail would be better than ignoring talent that is interested in a job posting. The complete lack of response from local HR Departments shows a lack of respect for the applicants.

Yes, I would recommend this company to a friend

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Challenging and interesting work

Internal Auditor (Current Employee)
Englewood, CO

I have been working at DISH full-time for more than a year

ProsFast paced environment
Good compensation
Forward thinking company pushing towards bigger and better
Core philosophy is that if you put the customer first, everything else will work out for the best

ConsHealth insurance offered could be better
Travel expense policy is pretty poor

Advice to Senior ManagementKeep moving in current direction, on the verge of greatness

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Advanced technical Support / Customer service

Dr Dish (Former Employee)
El Paso, TX

I worked at DISH full-time for less than a year

ProsGood Pay, decent hours, good people

ConsToo many goals, people always on your back, frustrating job

No, I would not recommend this company to a friend

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A good job, but I wish I could find something better.

Field Service Technician (Current Employee)
Central, CA

I have been working at DISH full-time for more than 7 years

ProsCompetitive pay. Annual raises. No pay cap. Bonus pay. Three days off a week. All tools and materials are provided. Paid training. Advancement opportunities. Almost free tv.

ConsLong and unpredictable hours. Labor intensive work. Dangerous at times. Expected to sale products and services even as a tech. Very little vacation time. Very expensive health insurance. Bonus system is based partly on uncontrollable criteria. Only four days of sick time per year. Field techs make more money than field managers. Work in extreme heat, cold, rain, and snow. The sales reps often misinform the customers. Quality assurance guidelines do not allow expected productivity. You are expected to get a perfect score on every customer satisfaction survey with no exceptions. Minimum signal levels are set to high *may just be a regional problem. Work load is to high, and forces techs to take shortcuts during installs in order to make next appointments on time.

Advice to Senior ManagementThe company needs more affordable Heath care. The field service managers should make more money than the techs. Techs are not sales people, there is a reason techs do what they do and sales people do what they do.

No, I would not recommend this company to a friend

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1 person found this helpful  

I was hopeful with what I was told about their dedication to culture change, but it appears to be pure B.S.

Anonymous Employee (Current Employee)

I have been working at DISH full-time for more than a year

ProsThey are more progressive as far as giving employees a chance to move into a department they have no experence in, that is good and bad. However, I do not see people being "stuck" in departments for years if they want to move. I see mixed results in productivity.

ConsWhat is bad? How many times do we have to repeat it? I don't mean to be sarcastic but time clocking loyal and salaried employees? I'm sorry, but those that work in IT understand developers and the challenges they have. I know employees that have worked every other weekend since the start of 2013 and have NO comp tiime for that,,that time did not count because they were not "in the building", but like you they get calls at 2, 3,4:00 in the morning,,and still no "comp" time. This company runs on great talent, especially in the IT world, but will not work with their IT people the way every other company would. For those not getting it: "Hey, you had a release last night from midnight to 2:00 AM. Take those 2 hours any time that works for you.' DISH version: "Hey, you had a release last night from midnight to 2:00 AM. Since you were not actually in the building (even though you were supporting the release in every way and there was no reason to be in the building because we live in the modern world with satellites in space and stuff),,you better be here by 9:00 AM exactly and work 8.50 hours exactly, even though we have a crappy parking lot that is dangerous and inconvenient. I was injuried once because of my fear of being late and all of the rushing in, that might be something to consider.

.
Everyone knows you are a great business guy, don't you want to know what is under the hood and what makes it work? IT is part of it. Every person I have met has been extremely helpful and supportive. We want it to work, don't you? At some point the "Worst Company in America" reputation will have an influence . Stop doing that, we want to help create a great place to work.

BTW, State Law does not jive with the required 42,5 hours/week or badge reports, but I am sure that you have that covered, somehow.

Advice to Senior ManagementRead the statements above, if you care to do so. I doubt they will be of little interest to the leadership unless you are actually committed to your LEAD program . Window dressing? Some that have gone to the LEAD training have literally come back to their desk to face the BADGE REPORT on their direct reports or themselves. (Reaction: "What, I thought this was a culture change,?") Those managers felt this leadership training did not align with the "new" company policy. How frustrating is that for those long time managers that believed that positive change was coming for those employees that they hoped to support?

There are great and very productive employees that have challenges due do the "diversity" of their life situations. Why does DISH support diversity in hiring employees but does not support the diversity of thier life situations once they invested the time to hire them in the first place?

No, I would not recommend this company to a friend

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2 people found this helpful  

Terrible job for anyone who has a family or really any life outside work. This is a last option job!

Field Service Technician (Former Employee)
Pittston, PA

I worked at DISH full-time for more than 3 years

ProsThe pay check can be great if you are a hard worker and care about quality. Plenty of chances to get a raise. Ability to work alone and not have someone always watching you directly.

ConsForced overtime (daily, weekly and sometimes for months), unpredictable schedule. Start at 7am and finish when they let you (sometimes 10-11pm). Very rigid system of checks and balances, while most things are within your control, the things that are not are still held against you. Forced to do sales at an unsuspecting customer's home. Dish will hold you to a monthly quota of several hundred dollars. Ultimately, Dish does not care about it's employees or their families.

Advice to Senior ManagementCare as much about retaining employees as you do customers and focus on what makes employees enjoy their job will lead to a better success.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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