DIcentral Reviews

Updated July 11, 2015
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2.7
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Thuy Mai
9 Ratings

16 Employee Reviews

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  1. Great Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIcentral

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Great team work from department to departments. - Provides great employee socials throughout the year; Ice cream, Froyo, giveaways, food trucks, fruit, etc. - Great benefits, employer pays most. - Relaxed work environment. - Open door policy with all especially with executive team. - Company is growing, but not sure where to put everyone.(running out of room) - Dicentral gives you opportunity to grow as an employee, but you have to want it. Must be self motivated. - HR always has their doors open. - Overall extremely happy here.

    Cons

    - Some managers should not be managers, they are only managers because they have been there the longest. (not always a good thing) - Bonus's aren't steady, but bonus's are luxury as well. - The quieter employee's can sometimes fall through the cracks and be forgotten. - Wish we had a Christmas party, instead of the banquet. Although they have improved over the years and I always have a fantastic time. - Show better career path.

    Advice to Management

    Sometimes lower management is power hungry, this does not make for great managers. And can lower employee moral.


  2. Custoomer Support-Promoted 3x

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Team Member/Lead in Houston, TX
    Former Employee - Customer Support Team Member/Lead in Houston, TX

    I worked at DIcentral full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Interesting & challenging technology. Awesome co-workers.

    Cons

    CS micro-manger Joined company when department was small and had awesome managers. I was promoted several times. After returning from medical leave and Assistant manager was promoted to manager (current) I was as they say "thrown under the bus". I played a vital role in growing the department and was disappointed when I was not supported on tasks assigned, or given competent resources

    Advice to Management

    Give more consideration to the human element and appreciate key contributors. Company needed stronger HR department. VERY little help was available and retaliation was practiced.


  3. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIcentral

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company pays most of the benefits so employees deductions are lower than at most other companies. The company provides special events like ice cream, frozen yogurt, crawfish boils etc People are generally friendly and helpful The company is growing

    Cons

    Needs to provide a more structured career path Need more constructive communication top down


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  5. Big company with a small company feel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at DIcentral full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Family friendly and encourages you to balance work with family *Heath conscious and encourages you to eat healthy with fresh fruit weekly and reimbursement for gym membership. *The employee's are friendly, helpful, and most are friends. *They celebrate great months with their employee's with craw-fish boils, ice cream, and other fun activities. *Management is open to listening to it's employee's.

    Cons

    *Small company so room to move up isn't large. Opportunities are there but you have to go over and above to get them. *Salaries may be lower than industry standard but the trade off for job satisfaction is worth it. *It is an international company so sometimes there are difficulties working with people outside the US.

    Advice to Management

    None, So far I'm happy with everything.


  6. Helpful (1)

    Uncomfortable, Unprofessional Atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Houston, TX
    Former Employee - Customer Support Representative in Houston, TX

    I worked at DIcentral full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    -Decent benefits -A few decent co-workers

    Cons

    -Not flexible, regardless of what they may state in the interview -Terrible management, and HR team -Lack of communication -SIGNIFICANTLY more work than employees -Does NOT tend to their customers needs -Does NOT put money where it needs to go, ie. hiring more employees, providing adequate materials etc.

    Advice to Management

    Understand that people have lives, and families, and most are doing the best they can with what they have, it is okay if someones situation isn't fit for the position, but rude, disrespectful attitudes are not acceptable. Do not tell your future employers one thing in the interview, and tell them that you accept their situation until you hire them, and it is not the case. Take time to thoroughly train your employees, and give them time to understand their job, and the position, and their tasks, do not throw them in to a job because you have way too much backed up work, and expect perfection.


  7. Helpful (1)

    Dead end job, unless related or friends with HR or upper management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Houston, TX
    Current Employee - Customer Support in Houston, TX

    I have been working at DIcentral full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    close to home, thats about it.

    Cons

    overworked and underpaid, their answer to everything is to outsource. Nepotism is practiced here.

    Advice to Management

    appreciate your hard working employees. Give raises for good reviews.


  8. Building a mouse trap without asking the customer what they want

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DIcentral full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very smart people working here

    Cons

    Engineers run everything. Poor communications between departments.

    Advice to Management

    Sell the company.


  9. Ok place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIcentral

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Exposure to many facets of the business.

    Cons

    Long commute and language barrier

    Advice to Management

    I can not think of anything.


  10. Helpful (1)

    Motivated employees but embarrassing upper management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Houston, TX
    Former Employee - Analyst in Houston, TX

    I worked at DIcentral full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good starting job, great way to learn the EDI industry, training documents already in place for the most part.

    Cons

    Questionable business practices, significant amount of jobs transferring overseas, next to no employee growth opportunities, very low ceiling for raises.

    Advice to Management

    Prevent over-promising to clients, less micro-managing and more teamwork,


  11. Dicentral engineer position job review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX

    I worked at DIcentral full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    nothing special just like other small companies

    Cons

    small, no room to grow, micro management, narrow minded style, under paid.

    Advice to Management

    Employees are company's best assets. Treat them well so they dedicate to company business. Management should learn the art of people management.



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