DST Output Reviews

Updated April 16, 2015
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2.8
50 Reviews
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Recommend to a friend
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Steve Towle
28 Ratings

Pros
  • Very good benefits, great vacation time for long-time employees (in 4 reviews)

  • DST has great benefits and office culture (in 3 reviews)

Cons
  • Upper Management has a Gordon Gekko complex (in 3 reviews)

  • Short staffed, over worked, antiquated systems, morale is low (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. Decent company but limited upward mobility depending on position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in El Dorado Hills, CA
    Current Employee - Anonymous Employee in El Dorado Hills, CA

    I have been working at DST Output full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great coworkers.
    Friendly people.
    People have worked there for many years. If you're happy doing what you're doing, you can continue doing it for many years.

    Cons

    Poor management. Limited growth potential.
    Old technology and slow to bring on new technology.
    The culture of the company has changed for the negative.

    Advice to Management

    If the company is profitable, show your appreciation the the associates. The company used to have regular gatherings and company sponsored parties. This no longer occurs. Share information with associates more often.

  2. Stuck in the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services in El Dorado Hills, CA
    Current Employee - Client Services in El Dorado Hills, CA

    I have been working at DST Output full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You'd have to be really, really bad to get fired. People can work their entire lives at DST Output. You can make a lot of friends.

    Cons

    Too few people to do the work, so it's really hard to do your job good. The place is stuck in the past and is extremeley antiquated. It's a good old boys club where favoritism and nepotism is played. Their technology and processes are really outdated. They don't really seem to care about the customers. It's a place where just good enough rules. They used to care about the employees - now we are just "resources".

    Advice to Management

    Hire educated people from the outside, quit promoting people just because they have worked here for 20 years or are so-and-sos cousin. Quit barebonesing the work force and give your employees the time, the tools and the ability to do a good job. Update your technology. Become customer-focused. Pay a competitive wage and you'd get good people. Notice how no young go-getters want to work at DST? That's because you don't pay competitively and you are not forward thinking.

  3. Has been a great learning curve with all areas of the company.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DST Output full-time (More than 3 years)

    Pros

    DST is a friendly and open work environment for all individuals.

    Cons

    Not much room to grow with certain positions.

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  5. Local area hub makes it one of the employment choices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DST Output (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers and work can keep your going. Corporate discounts on many things, but nothing out of ordinary. There are many people who have been working here for 10+ years so depending upon the team/area you work in, it could be a great place to be. Business casual dress. Working from home allowed with approval.

    Cons

    Corporate office in Kansas City. Sometimes there could be confusion over who is calling the shots. Work has deadlines and production support required working evenings/nights and weekends with no additional pay, leading to dissatisfaction for some.

    Advice to Management

    Learn from market leaders like Google to make work place fun and try to have managers not create different rules for their own team.

  6. High stress, constant deadlines, 12 hour days, weekends and all holidays worked because it's mail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Supervisor in South Windsor, CT
    Former Employee - Maintenance Supervisor in South Windsor, CT

    I worked at DST Output full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Solid benefits, lots of diversity, large company, different locations worldwide.

    Cons

    Deadlines and priorities are constantly changing, aging machines with huge turnover of staff for maintenance. Huge employee turnover rates especially maintenance. Always asked to do more with less. HR department is different at each site different rules enforced differently.

    Advice to Management

    Focus was on department budgets and metrics, people and their lives are an afterthought if a thought at all. Respect your workers and their lives outside DST

  7. Good people but no training systems in place

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DST Output

    Pros

    Nice teamwork, stable salary and great benefits

    Cons

    Training? What training? Management is aloof and tends to steal credit.

  8. West Coast Mafia

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DST Output (More than 5 years)

    Pros

    Good industry leader for mailing industry. Is creative and willing to try new solutions to old problems.

    Cons

    Management needs to look inside themselves. Many are not competent or qualified to lead. Need to give the local team more opportunities to excel. Stop using the West Coast mafia to fill everything.

    Advice to Management

    The west coast mafia has taken over and needs to stop.

  9. excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teamleader in Kansas City, MO
    Current Employee - Teamleader in Kansas City, MO

    I have been working at DST Output full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best reason to work for DST Output is the benefits

    Cons

    The challenge to work at DST Output is the working hours. working 12 hours a day is hard for so many associates

    Advice to Management

    My advice for upper management is to reevaluate the the work hours

  10. DST Output

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DST Output

    Pros

    I am hard pressed to give positive comments. They do have good communication via email and DST Connect.

    Cons

    Upper Management has a Gordon Gekko complex. They buy companies to absorb their technology and sell off the equipment. They are blunt and a even rude when they send those employees walking.

    Advice to Management

    You are out of touch. Your subordinates are making illogical expenditures which has to be costing the company more long term.

  11. Customer Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DST Output full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Enjoy the benefits of a big budget mother company. Fairly good insurance, benefits. Global presence. Upper management is finally starting to change in some areas.

    Cons

    Mother company drives many decisions, not all are beneficial to DST Output. Print mail is a shrinking business, but electronic communications are grow. Managers are long time position holders making it hard for good associates to move up. Cost cutting is reducing the number of higher level management positions and causing leaders to absorb more groups under their supervision.

    Advice to Management

    Some areas of the company are unequally represented due to failure to replace exiting VPs and Directors causing disproportionate representation and leaders that are overextended. Such leaders lose touch with or may not even know the needs of their associates in the various groups they represent.
    A lot of good people have been lost over the last few years and folks are doing more with a lot less. Having those that remain poorly represented is... you fill in the blank.

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