DSW Reviews

Updated July 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
DSW President, CEO, and Director Mike MacDonald
Mike MacDonald
336 Ratings

Pros
  • Great place to work for a work life balance (in 27 reviews)

  • They have a great employee discount (in 56 reviews)

Cons
  • Stop placing so much emphasis on the rewards program percentage (in 48 reviews)

  • Upper management takes out their life problems on us part time employees (in 26 reviews)

More Pros and Cons

753 Employee Reviews

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  1. Featured Review

    Helpful (2)

    My favorite place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at DSW full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We live our values and listen to input. The company is growing and there are great opportunities. We have an amazing assortment of shoes! I get to work with a great team and everyone loves shoes! I can honestly say I have fun every day.

    Cons

    We could do a better job working with our communities.

    Advice to Management

    Keep asking for feedback and sharing what is yet to come.


  2. Helpful (1)

    Shoe Lover!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in McHenry, IL
    Current Employee - Assistant Manager in McHenry, IL

    I have been working at DSW full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love working for DSW because not only do I get to meet new people everyday and help them feel great but I am empowered to make a difference. The collaboration amongst the team is great too.

    Cons

    Expectations are too high sometimes. You can only do so much with the payroll allotted.

    Advice to Management

    I really don't have anything to put here at the moment.


  3. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wynnewood, PA
    Former Employee - Anonymous Employee in Wynnewood, PA

    I worked at DSW part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great employee discount! -Collaborative mentality - progress of the team as a whole -Values employees - quarterly meetings and review of employee satisfaction and goals -Educates employees on product and fashion trends

    Cons

    -Push of rewards program to customers may be overwhelming for some (I got used to it, made a game out of it) - May not have many hours depending on time of the year

    Advice to Management

    Continue to review employee satisfaction. Make team and store goals to promote teamwork in sales and reward memberships.


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  5. Great Values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome benefits, great resources, promotes internally

    Cons

    Culture varies due to region/district/store. claims to be America's favorite place to work, but doesn't do much to support the claim except conduct surveys


  6. SALES ASSOCIATE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Warrensville Heights, OH
    Former Employee - Sales Associate in Warrensville Heights, OH

    I worked at DSW part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I would say the pros are employee discount, easy to schedule shifts, open door policy, and a laid back environment.

    Cons

    You can expect to put in overtime, especially when you are working the last shift of the night. Also there might be times when management schedules you in a shift you do not work due to a shortage of employees

    Advice to Management

    The only real issue I had with management is them not being very accepting of someone having a bad day. Sometimes if someone came to work and they were noticably upset, the managers would throw them in the back away from any social interaction... as if secluding them would make things better.


  7. Helpful (1)

    I love working for DSW!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McHenry, IL
    Current Employee - Anonymous Employee in McHenry, IL

    I have been working at DSW full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for! DSW listens to employees and adapts to their needs. I have worked for a few retailers and DSW is leaps and bounds above them all! Work life balance, great discount, enough time to complete tasks and help customers, great co-workers. I love DSW and I am excited to come to work everyday! Cream of the crop for retail!

    Cons

    Can't think of any! Very positive environment!

    Advice to Management

    Keep up the good work! Great company culture!


  8. Helpful (1)

    Good company and location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked for a couple years at the Buckhead location and the management was motivating and positive

    Cons

    Just like any typical retail job the hours are long and hard at times. Customers can be difficult making your job even harder. Also their was a bit of favoritism but that's likely to happen anywhere.

    Advice to Management

    Evenly distributed who works open and close shifts during the weekend. Gets tiring to always close and end up working late nights.


  9. Helpful (1)

    Good Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The discounts are really good

    Cons

    Wish you could bank up rewards certificates


  10. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Columbus, OH
    Former Employee - Associate in Columbus, OH

    I worked at DSW (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Co-workers are positive Customers are mostly understanding Positive environemt

    Cons

    Disorganized Management Scheduling Issues (Issues with social life scheduling)


  11. Co Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co- Manager in Westerville, OH
    Current Employee - Co- Manager in Westerville, OH

    I have been working at DSW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company from CEO to part time associates truly live the values of Passion, Accountability, Collaboration, and Humilty.

    Cons

    Retail hours- nights and weekends.

    Advice to Management

    Continue to advance our company through new ideas and pursuing to be America's Favorite Place for Shoes!



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