DSW
3.2 of 5 328 reviews
www.dsw.com Columbus, OH 5000+ Employees

DSW Reviews

Updated Apr 19, 2014
All Employees Current Employees Only

3.2 328 reviews

                             

76% Approve of the CEO

DSW President, CEO, and Director Mike MacDonald

Mike MacDonald

(155 ratings)

60% of employees recommend this company to a friend
328 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Great place to work for a work life balance"
    in 18 reviews
  • "employee discount was great especially with the clearnace shoes"
    in 30 reviews
Cons:
  • "There's so much pressure to get customers signed up with the rewards program"
    in 23 reviews
  • "Upper management takes out their life problems on us part time employees"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great home office, if you're in the right department

Anonymous Employee (Former Employee)

I worked at DSW full-time

ProsDSW has a fun culture and puts a focus on its core values. It's exciting to see what some of the departments in the building are doing.

ConsMost of the systems are in need of a serious upgrade, making it difficult to obtain and analyze data. Unfortunately there is not consistent leadership, recognition/rewards and engagement across all home office departments - some have a much better sub-culture than others, and the associates in those groups are typically much happier and more engaged.

Advice to Senior ManagementConsider culture/engagement surveys both at the company level and at the department level.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Easy, fulfilling part-time job.

Sales Associate (Current Employee)
Indianapolis, IN

I have been working at DSW part-time for more than a year

ProsThrough DSW, you have the opportunity to work with a great group of people for a growing company. The company focuses on promoting from within so if you see yourself growing with the company, starting as a sales associate is the way to go.

ConsThe company pushes you to get people to sign up for the rewards program. If you aren't prepared to sell a program like that to customers, you will find working here difficult.

Yes, I would recommend this company to a friend

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Great Company within Retail to work for within the IT space

Business Analyst (Current Employee)
Columbus, OH

I have been working at DSW full-time for more than a year

ProsGym, Friendly helpful older staff that is willing to guide younger novice business users in understanding the business and the job. Good benefit with time off as well that is very flexible. Great recognition in terms of promotion/raises, and public recognition towards accomplishing complex tasks. Career growth in mind*

ConsTeams (Other Departments) don't work extremely well together resolving issues during stressful times i.e. server crashes or failures. Too defensive, which doesn't immediately help resolve issues.

Not enough investment into analytics, marketing is driving it, but more individuals should buy in and champion the idea.

Advice to Senior ManagementTry to stabilize and keep management, changes in this area make it complex for some users to adjust year to year. There is great opportunity for growth but stabilization is very important.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Amazing Experience

Anonymous Employee (Current Employee)

I have been working at DSW

Pros- company values
- internal growth
- discount
- atmosphere

Cons- company small so relocation necessary for growth

Advice to Senior ManagementKeep it up!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Terrific

Sales Associate (Current Employee)
Washington, DC

I have been working at DSW part-time

ProsAwesome managers will give you the hours you need

Consdress code - what's so sexy about showing shoulders?

Yes, I would recommend this company to a friend

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Good place to work in the retail industry

Store Manager (Former Employee)
Houston, TX

I worked at DSW full-time for more than 5 years

ProsGreat benefits and employee discounts. Store Managers and Assistant Store Managers receive bonuses every month based upon meeting sales plan goals.

ConsPromotions in our district were based on politics as opposed to qualifications and work ethic. The District Manager at that time was not always professional and she drove several Store Managers and Assistant Store Managers to either transfer out of her district or seek employment elsewhere.

Advice to Senior ManagementRegional Managers and up should solicit constructive feedback from the Store Managers and Assistant Store Managers on a regular basis and truly exercise the open door policy.

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Amazing

Dsw Sales Associate (Current Employee)
Overland Park, KS

I have been working at DSW part-time for less than a year

ProsI love the coworkers and the customers. The overall is awesome. The managers are great. This company definitely is a stepping stone to bigger things. They work with your schedule for the most part.

ConsYou have to work on weekends. Other than that a piece of cake. Easiest job I've ever had

– I'm optimistic about the outlook for this company

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Feels like family

Part Time Sales Associate (Former Employee)

I worked at DSW part-time for more than a year

ProsOffers flexible schedules for part time associates. Management seemed to care about you as an employee and person. DSW does pride itself on it's culture and values. By far one of the best retail jobs I have had.

ConsDepending on the size of store the hours can be limited during the slower seasons as well as opportunity to move up.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to grow

Lead Cashier (Current Employee)
Saint Paul, MN

I have been working at DSW full-time for less than a year

ProsFun environment
Great discount
Competitive pay
Great Shoes

ConsManagers aren't always on the same page.

Advice to Senior ManagementBe more visible to the associates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A whole lot of talk and not a lot of action.

Anonymous Employee (Current Employee)

I have been working at DSW

ProsGreat discount!
Super easy job, but it gets boring at times
Fun staff

ConsToo much phony talk around values and not enough action around them.
Very hard to get promoted, they like to pretend they promote a lot, but moving stores is not a promotion when you have the same job and pay.
Too many demands and not enough support.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at DSW reviews and ratings — including employee satisfaction and approval rating for DSW CEO Mike MacDonald. All 328 reviews posted anonymously by DSW employees.