DSW

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DSW Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.2 431 reviews

77% Approve of the CEO

DSW President, CEO, and Director Mike MacDonald

Mike MacDonald

(203 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • The company had a strong work-life balance and it was ever a problem to get a day off (in 24 reviews)

  • Their employee discount is generous and they are loyal to their employees (in 40 reviews)


Cons
  • Pushing the rewards program to customers to the point of making them mad (in 40 reviews)

  • Upper management takes out their life problems on us part time employees (in 20 reviews)

More Highlights
431 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Enjoyed my time at DSW, Grand Opened a new store & hired a strong team.

    Store Manager (Former Employee) Brentwood, CA

    ProsSalary & Strong Leadership (Regional Manager)

    ConsNot many growth opportunities for part time sales team.

    Advice to Senior ManagementBe Direct & Engaged. Pleased with original District Manager & Regional Manager that hired me.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    loved the staff

    Anonymous Employee (Current Employee)

    Prosfriendly, no pressure, great managers

    Consa lot of talk about ability to move up but all talk not much action

    Advice to Senior Managementwhen people show interest in moving up use that to your advantage or you risk losing them

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    customer service

    Sales Associate (Current Employee)

    Prosofferes great discount on shoes

    Consno flexible hours on work schedule

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Friendly and supportive environment, even for part-timers.

    Sales Associate (Current Employee) Denver, CO

    ProsEmployee discount is generous and includes part-timers, not just full-timers. Shifts are manageable. Co-workers are friendly. The Bravo cards are nice.

    ConsThe store needs to hire cleaning people. Don't make your employees clean bathrooms. Invest the money to have cleaning done properly, completely, and efficiently.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Comp & Benefits
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    • No Opinion of CEO

     

    Its definitely a good job to start off with

    Sales Associate (Current Employee) Washington, DC

    Proshigher starting salary than most
    nice co workers
    very little actual work that you have to do

    Consattendance policy is to strict
    raise is to little for a yearly raise
    its possible for you to get 8 hours a week which is pointless

    Advice to Senior Managementi honestly love my managers they are all friendly and pleasant t be around with

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Store Manager

    Anonymous Employee (Current Employee)

    ProsGreat vacation time and benefits. Awesome discount and not crazy around the holidays.

    ConsChanged District managers several times. They are all great but we had to adjust to new management.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great coworkers

    Sales Associate (Current Employee) Baltimore, MD

    ProsI love the people I work with. I have always had great co workers who work well together. Most managers have been great too. The pay is competitive and you get a small pay increase every year with a good review.

    ConsPushing associates to get customers to sign up for the rewards program. There's really no incentive for associates to keep their rewards percentage up. Some managers don't seem to care about associates happiness working there. Extended shifts where you don't know whether or not you'll have to stay an extra 2 hours until well into your shift.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    I love working here

    Sales Associate (Current Employee) Lawrenceville, NJ

    ProsManagement seems to care about employees. Coworkers act like adults not children. It's a work family.

    ConsCustomers can be kinda crazy

    Advice to Senior ManagementDon't have some stores open on a holiday and not others

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good home office atmosphere.

    Internship (Current Employee) Columbus, OH

    ProsPromotions appear to happen very often. The company is growing very fast so new positions are added very often. I have heard the pay is above average while the benefits could be better.

    ConsThey do not provide many entry level / training positions. This causes a lot of hiring to be done from outside companies.

    Advice to Senior ManagementAdding more training of computer programs, networking, and interviewing would be helpful for young professionals. It would also cause more interest from new graduates.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to start as your first job or if you've already had some retail experience

    Sales Associate (Current Employee) Los Angeles, CA

    Pros-We get 30% discount on everything even in the clearance.
    -You get to be the first to check out new styles of shoes
    -Associates are awesome! It's like you're a family
    -Managers are awesome and want to help you grow as an individual and in the company as well

    Cons-There are no full-time positions
    -There is an extension system in the scheduling so you can't schedule to do anything because you may or may not be working for certain hours in the day.
    -Sometimes it can be stressful especially with signing people up for the rewards program because the company in general makes it out to be such a big deal

    Advice to Senior ManagementNothing that I can really think of other than making sure scheduling is good for the week. For example, don't have only 4 people work in one day. You need coverage

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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