DSW Reviews

Updated July 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
DSW President, CEO, and Director Mike MacDonald
Mike MacDonald
336 Ratings

Pros
  • Great place to work for a work life balance (in 27 reviews)

  • They have a great employee discount (in 56 reviews)

Cons
  • Stop placing so much emphasis on the rewards program percentage (in 48 reviews)

  • Upper management takes out their life problems on us part time employees (in 26 reviews)

More Pros and Cons

753 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    My favorite place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at DSW full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We live our values and listen to input. The company is growing and there are great opportunities. We have an amazing assortment of shoes! I get to work with a great team and everyone loves shoes! I can honestly say I have fun every day.

    Cons

    We could do a better job working with our communities.

    Advice to Management

    Keep asking for feedback and sharing what is yet to come.


  2. Great Values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome benefits, great resources, promotes internally

    Cons

    Culture varies due to region/district/store. claims to be America's favorite place to work, but doesn't do much to support the claim except conduct surveys


  3. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wynnewood, PA
    Former Employee - Anonymous Employee in Wynnewood, PA

    I worked at DSW part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great employee discount! -Collaborative mentality - progress of the team as a whole -Values employees - quarterly meetings and review of employee satisfaction and goals -Educates employees on product and fashion trends

    Cons

    -Push of rewards program to customers may be overwhelming for some (I got used to it, made a game out of it) - May not have many hours depending on time of the year

    Advice to Management

    Continue to review employee satisfaction. Make team and store goals to promote teamwork in sales and reward memberships.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    good place to work, most of the time

    Cons

    too many hours, not enough help


  6. SALES ASSOCIATE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Warrensville Heights, OH
    Former Employee - Sales Associate in Warrensville Heights, OH

    I worked at DSW part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I would say the pros are employee discount, easy to schedule shifts, open door policy, and a laid back environment.

    Cons

    You can expect to put in overtime, especially when you are working the last shift of the night. Also there might be times when management schedules you in a shift you do not work due to a shortage of employees

    Advice to Management

    The only real issue I had with management is them not being very accepting of someone having a bad day. Sometimes if someone came to work and they were noticably upset, the managers would throw them in the back away from any social interaction... as if secluding them would make things better.


  7. Helpful (1)

    Shoe Lover!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in McHenry, IL
    Current Employee - Assistant Manager in McHenry, IL

    I have been working at DSW full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love working for DSW because not only do I get to meet new people everyday and help them feel great but I am empowered to make a difference. The collaboration amongst the team is great too.

    Cons

    Expectations are too high sometimes. You can only do so much with the payroll allotted.

    Advice to Management

    I really don't have anything to put here at the moment.


  8. Sales Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get paid time off, seven paid holidays, eligible for insurance after ninety days and other benefits. As well as a weekend a month off to keep the work/life balance.

    Cons

    The pay needs to be more competitive for experience. It's not easy to get a pay increase once you are hired, even after your ninety day probation period.

    Advice to Management

    In order to keep valued employees, pay them well enough and provide them with the hours. Rather than hiring many employees and only giving minimum hours to everyone, have a smaller staff with strong employees.


  9. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Columbus, OH
    Former Employee - Associate in Columbus, OH

    I worked at DSW (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Co-workers are positive Customers are mostly understanding Positive environemt

    Cons

    Disorganized Management Scheduling Issues (Issues with social life scheduling)


  10. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DSW part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good discount. Great selection nice happy for the most part customer. The company is very aim to please its customer.

    Cons

    slow times mean less hours. Night shifts are mostly clean up. bath rooms garbage, pick up straighten.

    Advice to Management

    deliver on promises you make.


  11. Helpful (1)

    Good Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DSW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The discounts are really good

    Cons

    Wish you could bank up rewards certificates



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